Mesa West Pet Hospital

My experience was a nightmare. My cat is still bleeding and limping from them cutting his nails (not ok’d by me). They should be more careful. I picture my poor baby being treated too rough. I think they need to be held accountable. I’ll pay them when I can cut the Drs. nails for her the same way.

This is the best pet hospital around! I love Dr. Lepera and her staff, they take the best care of all my pets! I would recommend Mesa West to any and all in the area. You will not be disappointed– they are flexible, devoted, caring and educated professionals!

We were new dog owners when we found Mesa West. They helped us every step of the way and gave us tips to keep our dogs happy and healthy! They always go above and beyond whether we call for a question and when we bring our dogs in. They know us and our dogs by name. I highly recommend Mesa West

Me encanto el servicio de Dra. Lépera y su equipo, son muy amables y muy profesionales. Lleve a mi Enano para que lo revisarán, ya que tenía tiempo que no le hacían un chequeo. Dra. Lépera le hizo chequeo físico, dental y me sorprendió que Enano se dejara revisar (ya que no le agrada mucho la idea de que lo revisen), pero con ella se dejó perfectamente.
Al terminar de revisarlo me comentó que tenía unos problemas médicos y dentales, le recetó medicamento. Le hizo la limpieza dental. También me comentó que su próstatas estaban grandes, así que me recomendó castrarlo, y es lo que hice, se lo dejé para que procediera con la operación, cuando lo fui a recoger al siguiente día, mi Enano, caminaba y corría como si nada, como si no lo hubieran operado, no le dolía nada! Estoy súper feliz con el trato que recibió mi enano por parte de este equipo tan maravilloso. A parte la amabilidad con la que me recibió, estoy contenta, y si regresaremos. Dra. Lépera y equipo, You rock lml

Excellent service and staff! Dr. Lepera was great with my recently acquired dog. I took him in for shots and a check up. Since it had been a while since he last saw a vet, she found some health issues and had to provide medication. He had some dental issues as well. She also found an enlarged prostate and recommended having him neutered right away since he wasn’t yet. I left him overnight and she performed the surgery and dental cleaning the next day. Though he is not happy with the cone of shame, he seems to feeling great because as soon as we got home he wanted to go out for his walk and it didn’t seem like he had any pain. Dr. Lepera and her staff did an awesome job taking care of him! I’ll be bringing him back for his follow ups and regular check ups!

They seemed very concerned and legit for the first time but as the visits went by it felt more like they just were saying things to make money off concerned pet parents. They r inefficient when it comes to sending emails and reports. I had call everyday for a week to get an x Ray report mailed. To top it off when I asked the doc abt a substitute they insisted on buying it from their clinic and charged us double the market price. If ur going here make sure u check everything that u purchase in the clinic for the actual price!

Awesome place. Dr. Lepera is very caring and loves her job along with the staff. Prices are reasonable and getting in for an appointment is easy.

I just recently moved and was worried about having to find a new Vet since I loved my previous one, but I am content with my visit. The doctor was very nice and thorough about what was going on with my pet. The girl at the desk also was very nice and I didn’t feel pushed when we discussed different options for my pet. She answered any questions I had and the doctor even came back out to discuss what to expect with my pet. The facility could use a few upgrades but is clean for the most part and doesn’t have that dingy vet clinic smell. My pup is happy so I’m happy.

This clinic isn’t the closest to home, but definitely worth the drive. I bring my little doggie here because Dr. Lepera is the best. She’s knowledgeable, professional, loves her work, and has a great team. I trust her with my baby. My dog was recently bit by another dog, and it was scary because I could tell she was in a lot of pain. I was able to get her in to be looked at right away. Everyone at the clinic is so nice, helpful and instantly make you feel you’re in good hands. Dr. Lepera was so patient and really listened to all my questions and concerns. She gave options and recommendations for treatment, which is very affordable. Thank you Dr. Lepera and Mesa West for taking care of my baby!

Dr Lepere is a bit**…horrible attitude. .
NOT friendly… they always want to change medication and over pay… Staff not friendly…
Stay away from this place… If you love your pet dont take it there…

After giving this place a 5 star review earlier today, I had to rush to the emergency hospital in Newport Beach BECAUSE THEY LEFT THE CATHETER IN MY DOG’S LEG! I’m pretty pissed off to say the very least.
I picked my dog up at 4:30 from being spay and everything was great. When I got home I noticed some bandaging around her leg and a tube-​like catheter attached. I went to take the bandaging off and I noticed that the catheter was still in her skin! Being a protective parent, I called back Mesa West and they were closed. I called an emergency pet hospital and they said that the catheter was not supposed to be in her leg.
How do you leave a catheter still attached to a dogs leg and not notice? Blows my mind.

They were awesome with my little guy! Gave great customer service and genuinely care about my dog.
The first exam is free! This was awesome! I didn’t feel like they were trying to up sale me anything my Buddy didn’t need.

Very impressed with the Doctor and her teams professionalism, efficiency without negatively impacting service quality. I’m extremely particular, very analytical and critical. I’m not easily impressed.
Dr Lepera addressed my multitude of questions which are many since I have 2dogs. She has been consistently thorough in her assessments, and explanations of her evaluation, finding/​conditions, diagnosis, recommended treatments. She accurately homed in on details I purposely left out of my dogs history/​report. She’s sensitive but straight forward, investigates, and is prompt in personally calling me to inform of labs and care plan. (Evident with my Poms complex presentation of conditions.) She demonstrates knowledge of my breeds (Pom and a bishon). She has a selected a group of individuals who are attentive, gentle, yet confident in handling and caring for my babies (my dogs). Trust… I’m constantly analyzing. Other vets were not able to diagnose my Poms condition.
I have had my babies for approx 6yrs and been to other vets. I don’t mind one bit driving from Fullerton to Costa Mesa to see Dr Lepera and her team. I trust her and her Team with the lives and well being of my babies. After all, they are my family. I work in the medical field, I expect the same level of care for my babies as provided for us humans.
Going to see Dr Lepera will be the best decision you make for you babies.
Lastly… Her pricing are quite reasonable.
Sorry it’s so long… But if you’re like me… Pet care is must be exceptional. And you should know of my satisfaction. She’s get
A+.

I took my kitty into be spayed and she died! Died. No good explanation why. «I am as upset as you are.» I don’t think so. Save your animals.

I’ve been taking my pup to this spot for a few years now.
Bailey is a rescue who is insanely shy. So much so that we sadly have to muzzle her, and wrestle her to the ground for her nail trims.
The staff is great! They’ve always been nice to Bailey despite her hating being there.
High marks for making me and my pup feel comfortable!

Very unsatisfactory experience. From the moment I walked in, the front desk and Dr projected very nasty little attitudes. Being a new customer, there was no greeting, no introduction, and really just no acknowledgment of me and my pooch. The Dr did not even take initiative to handle my dog’s appointment in attempts to start a relationship with a potential new customer. On two occasions the Dr came out to the waiting room, greeted a regular customer for a few minutes. She made eye contact with me and went to the back. Look, the place was EMPTY and cars are rarely parked in their lot, you would think professional conduct should be top priority.
My dog got an allergic reaction to the vaccine used, which I do not blame them for. But, upon bringing her back for observation (4 hours), again MAJOR attitude and only then did the Dr feel the need to finally meet me, and discuss a $ 93 Benadryl treatment. Total Vaccination and Benadryl cost me over $ 200!!! RIP OFF!!! When I asked her what brand vaccines were used, again… here came the defensive attitude. I will NEVER used these lousy bitches with overpriced services again. A little research among the vet community turned up that they are near 20−25% higher than the surrounding vets, and rumor has it incompetent in certain areas. Back to Animal Medical Center in Fountain Valley I go. Its a shame because they are right across the street from me.

I took my 3 year old Maltese here for a teeth cleaning with anesthesia. We had to make two visits (one for blood work and one for the actual procedure). The price for this cleaning was the most competitive in the area but still very expensive. I really likes the vet and the staff was great too. The first appointment was complimentary which was great. We will be back again.

My kitty needed to go for her first check up in many years. I looked around to see who in my area had positive reviews and I was pleased to see many people had enjoyed their visit at Mesa West Pest Hospital. I was even more overjoyed to hear that the first visit is complementary! I was a little nervous about taking her to any vet because in the past my cat has been known to not be very friendly in clinical situations.
The entire staff was very friendly and helpful. Dr. Lepera was very sweet and patient with my Sumiko. Because she is turning 8 this summer, Dr. Lepera recommended a full panel of tests which I was more than happy to do, especially since the visit was complementary. It was brought to my attention that her teeth did need some cleaning.
My kitty turned out to be not so cooperative when it came to taking her blood samples. She actually bit one of the nurses and I was so embarrassed. They let me know that she would have to be mildly sedated to finish her exam which we agreed to. Dr. Lepera was kind enough to do some dental work on her mouth at no additional cost. We were so thrilled with the entire staff and I highly recommend them to anyone in the Costa Mesa/​Newport Area. I will definitely be returning for any future medical needs!

#100Reviews2015 — No. 21
Anyone that has a soul worth mentioning takes their furry or feathered family members to see a doctor when they get sick. That said, this can be one of life’s bigger expenditures, and as someone that worked in rescue for a decade, I can tell you that not all veterinarians are created equal.
Mesa West was discovered when my roommates found a dog that ended up being sponsored by German Shepherd Rescue of Orange County. The dog, Honey, required a vet’s care for various ailments before she could be placed into a loving home, and they recommended Dr. Lepera from Mesa West.
Fast forward a few months, and my roommate’s kitty becomes very ill with a urinary blockage. Any other vet would have recommended $ 3000 in tests or that the kitty br put to sleep if $ 3k wasn’t floating around in your bank account.
Dr. Lepera assisted in finding financial aid for my roommate, who’s on disability, and then cut out everuthing that wasn’t pertinent to keeping the kitty from suffering, and a couple weeks later, kitty is doing much better with her recommended course of treatment.
When my own precious ginger felow seemed not himself, I got him in to see Dr. Lepera, and again, she was very disinclined to waste my time and money, was very straightforward about what he needed, and I couldn’t be happier.
I am aware that a lot of people complain about this little veterinary practice because it’s not huge and shiny, but I’d rather the overhead be kept low, and the doctor stay focused on helping the furkids in the community as opposed to a big, sparkling office and higher prices as well as dishonest overcharging occuring, ya know?
The staff is incredibly compassionate, and I know my boy got the best care.
Highly recommend!

Excellent hospital and excellent service! Dr. Lepera and her staff are friendly and caring. I could tell this hospital actually cares about your pets unlike other vets I have been to. Good prices with excellent service.

We were referred to Mesa West Pet Hospital via the OCSPCA when we desperately needed financial assistance for our beloved Kensington’s 2 abscess teeth removed. He was in horrible shape, had large, open sores on his face, but I have been laid off of work for 3 months and financially I could not afford the $ 600+ it would be for his surgery.
OCSPCA advised me that they worked closely with Mesa West Pet Hospital and asked if I would consider going there, as we were with Banfield and they are not easy to work with in terms of financial assistance. I agreed to make the 30 minute drive to Costa Mesa from Lake Forest, because I would do anything for even the POSSIBILITY of getting my Kensi the help he needed.
Mesa West made us an appointment for the following day and upon arrival, we were greeted with the best staff. Dr. Lepera thoroughly explained his condition to me, and even brought out a medical book which showed an exact picture of his condition (technical term is carnassial tooth abscess) and it looked just like what my dog had. She asked if he had eaten or drank anything that morning, which he had not, and told me that if we could get the financial assistance from OCSPCA, she could perform the surgery THAT DAY. I was in shock. I have never experienced such love and care and sense of urgency from a vet. Ever.
Dr. Lepera’s staff worked on our behalf to contact OCSPCA and secured $ 200.00 in financial aid towards his surgery. They also took it upon themselves to contact another organization that was not on my list and obtained another $ 100.00 donation. How amazing is that??? I obtained a personal loan from a friend for the remaining balance and Kensi was on his way — Dr. Lepera performed his much needed surgery that same day and I picked him up at 5:30. They gave me thorough instructions for his post-​surgery care, antibiotics and a follow-​up appointment was set for the next week.
Her staff called the next day to check on Kensi and see how he was doing/​feeling and asked if I had any questions or concerns. When we went back for follow up earlier this week, we were greeted again warmly by (different) staff at the front desk. They took him back, removed his stitches, and Dr. Lepera came out to let me know he looked great and was recovering perfect and no further follow up would be needed.
I’d also like to note that while this sounds like a very «picturesque» story, it wasn’t by any means. It was a little chaotic: I had 3 small children with me and my dog, and both times we went, no one was «put off» by the kids. The staff even brought us books to keep the kids occupied while we waited for a very long time to hear back about the financial assistance, and my emotional state was high as you can imagine, waiting to know if this whole trip was all for naught.
I cannot explain how humbling it is to receive such a high, loving level of care not only when my pet needed it most, but when I was not in the best place. This was the first time I’ve been in this position of not being financially able to take care of my pet and it’s heart-​wrenching. Knowing that there are vets like Dr. Lepera out there that care not only about animals, but the animal’s human too, is HUGE. I will never take Kensi anywhere else again.
We have found his forever-​vet.
HUGE virtual hugs to Dr. Lepera and Staff, you are all amazing.
:)