Robeks

I came at a time where there was no wait and the smoothie I got was delicious. but the cashier guy was so unprofessional, I told him I needed a second and he kinda kept pushing me to choose one. Then when he asked for my name he kept making fun of it which was really no big deal even though it’s extremely rude. when he called my name out to get the smoothie he was STILL messing up my name and laughing. Like why? Are you 12 years old. It was just so unprofessional and rude. I was kind of surprised.

One of the original robek’s was up in Northern California behind my house in high school. It was always my favorite spot for a refreshing smoothie that always surpassed Jamba Juice’s quality and customer service.
Ive been trying out this location in Costa Mesa a few times and have always been satisfied. Their product is always great. I especially love their acai bowls and the tropi-​kale smoothie.
The only reason I’m not giving this location 5 stars is they always seem to be understaffed or slow-​ish service. For example, I was the only customer at 9am today but a few guests walked in after.
I got my smoothie fairly quickly (about 4 – 5 minutes after ordering) but the rest of the customers probably had to wait quite a bit longer since there was only one employee.
I only am not going to give this place 5 stars because of the priciness. My medium sized smoothie was 7 $. That’s a little ridiculous. But, I do love their smoothies far more than other places so I guess that’s the price you have to pay!
Overall, good products and service and a clean store!

Go here everyday after working out, I recommend the 800mg Protein shake that they have, very delicious and packed with protein! Definitely blows Jamba Juice out of the water haha

Great spot for a freshly squeeze juice. They’ll give you their standard or you can get a mix of anything you like.

Food is great. Employees are nice. But they are severely under-​staffed. Management take note here (hoping you read these, as you should)… Lots of people in line walked out the door because they were tired of waiting. HIRE SOME STAFF. I waited patiently and thanked the staff for their help as the issue is not their fault. They were very apologetic for the wait times.
There’s a competitor across the street. I’ll try them next time.

I come to this Robeks quite often, as I live right down the street and it is a healthier option than Starbucks. Most of the menu is pretty yummy. But I have a few complaints.
–Staff needs a bit more encouragement to provide better customer service. Unhappy employees give unhappy service!
–Not enough staff in the morning. Takes 10−15min for one drink!
–Every staff member should know how to make each menu item the same. I hate when I go in and order the same thing I always do, but it comes out different each time. I really LOVE the Naturally Coffee. So creamy, tasty, and just recently started adding Espresso! Unfortunately they are serving it in a watery consistency. Its supposed to be a smoothie like consistency! I would’ve just ordered the iced coffee… Also, they are not always paying attention to what they are pouring. I had a girl pour me the New Green Blitz juice yesterday, and it had CHUNKS of veggies and fruit in it. I had to throw it out… so gross!
Anywho. It looks like I have the same complaints as everyone else. If Management actually reads these comments… they should make a change.
Once I start seeing a change in moral, staffing, and the consistency of making drinks… I will GLADLY change this to a 5 STAR REVIEW. :) Thanks!

Juice. Juice. Juice. It’s all the rave!
Came here after our early morning workout & I got the evergreen juice (Kale, Cucumber, Celery, Spinach, Apple, Lemon). You can’t go wrong with green juice! It’s my weekly vegetable intake. Anyway, I was greeted by Natalie instantly when we walked in. She was really nice & explained what the free samples where. After taking my order, I sat by the window & saw the most amazing flyer! The flyer says that a certain % discount if you’re part of the Costa Mesa Police/​Fire department, students, hospital workers & members of 24 hour fitness! Score! My green juice was ready within 5 mins! The juice was tasty and felt very fresh. The location is in the Mesa Verde shopping center which has Vons, Strabucks, Pick up Stix and other food restaurants. It’s a small place but a great location… great for a quick healthy drink to take on the road! Cheers!

Really disappointed I always try to rush before work to grab a juice and they take forever for just one drink and I think it’s managements fault because there is only one worker ?? I think the juices are good but I’m always late to work even though I work down the street took them 15 mins to make my drink

First time here. It was empty when I came here. Friendly enough employees, they answered my questions. I got the Sweet Greens juice. Size small is actually larger than I expected. I got it over ice — delicious. I go to OCC, so I’ll be back for sure.

This is for the management or owner of this store. The gentlemen who helped me were friendly, polite & sounded like they were just doing what they’re told.
I come to this location quite often & (try to) order the PB&J Delight — it’s amazing! But it’s on the kids menu (small) & I’m ordering it for an adult man who enjoys the PB&J goodness. Easy fix right? Please upgrade the smoothie to a medium or large & charge me extra? Nope.
For some unknown reason, it’s almost impossible to upgrade the size of this particular smoothie. I’ve had some employees say they don’t make it in that size, but once I offer to pay more they do it. But some employees nearly deny you. Today, I was offered a different PB smoothie & said «Whatever you need to do to make it taste like a PB&J in a medium sized glass». It came out, tasted nothing like it.
What am I missing? I’m offering to pay more money! Why are you bogarting all the PB&J Delight smoothies from the adults??? It’s so easy! Just charge extra for a larger size!

Today I went in as I was craving an acai bowl. I opted for the Aloha bowl. The cashier was less than engaging to say the least. I waited about 15 minutes for it. There were four people working and one customer ahead of me. Whatever, it’s always slow when I stop here. It’s like Southern California traffic, you just plan for it. I realize that there is a lot of prep. However, when she hands it to me, the acai is oozing out the top from underneath the lid and dripping down the sides. When I open it outside to eat it, it’s like soup. I’m not even being dramatic. It was so runny. An absolute mess. While it did have great flavor, it wasn’t worth the aggravation.

This has been my go to juice spot. It’s close to me, making it very convenient and the prices are not too bad. $ 7 for the 22oz. I love the idea that you can build your own juice by selecting fresh fruit and. Produce and cost is by weight. Simple recipes, fresh ingredients, makes great juice.

This place is really good alternative to Nekter and only about a dollar more expensive on the juices.
Also, they are the only juice place open at 6:30am!

I am here now :-(
First time and looking for FRESH SQUEEZED JUICE, as it shows on the menu. Carrots an orange… However the oranges were not fresh squeezed. My point is why sell the product as FRESH SQUEEZED if it is not. So I ask apple and carrot… Now the girl that was help me will hat me for life. When it was ready I said thank you, I appreciate it, bye bye, and what I get? Just a side look. Thank you guys again.

Pretty good smoothies! The staff wasn’t too knowledgeable or overly kind to help me when I told them I was brand new to Robeks, which is why they lost a star in my opinion. Kind of pricey for what you get, you can get more bang for your buck at Nekter, but it’s good in a pinch!

Been here a few times. I really enjoy their Sweet Green juice! I usually ask for a cup size larger and have them top it off with ice.
It’s a little pricey here but ut’s hardly ever busy and it’s right across the street from the 24hr Fitness I go to.

One of the nicer Robeks. Super clean and modern inside.
I like the «build your own drink» option here, although it seems like it can get pricey pretty fast, it’s ~$ 2.65 per lb of veggies/​fruit.
Service is quick if there are a few customers. If it gets busy, service becomes exxxttreemmeellyy slow because they usually only have 1 person working (maybe 2).
I like Robeks because they have a lot of options, you can add almost anything to anything without an up charge (e.g. Kale to a Pina Koolada) and they seem healthier than Jamba Juice (not sure if it’s true or not though).
I agree with another reviewer — the app is horrible. Has nothing to do with the location but good lord. It’s slow and clunky. Half the options don’t work, half of it is poorly designed (I challenge you to try to read the «menu») and it’s really just useless overall. You need to «check in» to each location, you have a code and a certain time to use it by, the rewards don’t show up automatically, and the credit card feature works intermittently. They need to look at how Starbucks does their app.

I like Robeks and for this specific location it needs a bit of work. Place is very clean and the drinks when made are on point. Overall the drinks are sweet, but that’s coming from a person who can drink a green juice with the only fruit being half a lemon.
Some of the employees are great, some, not so much. All of them seem to be pretty nice.
The times that I go and it’s only me or one other person, the wait isn’t too bad, but there has been a time or two where they were busy and they wait can take a while. Like with my other juice reviews My fav is the Green (with kale and spinach) and the 800lb gorilla is amazing.
My biggest knock on Robeks is not this store, but their APP/​Website/​rewards program.
It needs a huge overhaul. it’s bad, it’s really really bad. The only way to know what your reward is, is to get an email from them, what’s the app for? To use the reward you have to ‘check in’ to that specific store (also giving them access to your location). I still have not been able to link my card up with my registered account, and when I went to use the reward, it didn’t work! very frustrating, I emailed corporate and their response is, we are working on it, and we will contact that store to teach them how to use the rewards. I told them it’s not that they didn’t know how to do it, it’s that it simply doesn’t work!
Overall I would recommend people going, if you go when they are not busy.

Wtf. Worst service ever. The stoner at the counter Josh didn’t know how to make any of the drinks and the other girl didn’t know the purchase order. I waited over 25 mins and still didn’t have my bowl. The other girl, Crystal, seemed not to give a damn that people were upset. 3 other people complained but still got there drinks. JOSH HAS THE AUDACITY TO COMPLAIN ABOUT THEM IN FRONT OF ME WHILE I WAS STILL THERE WAITING FOR MY ITEM!!!
After 30 mins I asked for a refund. Josh Also Didn’t Know How To Work The Register Apparently Because I Had To Wait For Crystal To Give Me A refund. She just gave me a refund but didn’t even say sorry or anything. This was complete crap!!!

My first time at a Robek’s! :)
I was very happy with my visit! There were no other customers, but I was glad that gave me time to interact with the two employees, one girl and one guy. They were both very nice and helpful! I actually got the Polar Pineapple on the girl’s suggestion after they asked me what kind of fruits I like. I got the medium and it was a little pricey, but it definitely delivered!
It was perfectly blended, nice and cold, and was a delicious blend of pineapple and strawberry! I was bummed when I finished my drink and was wishing I got a larger size. I will definitely be back! Yay! Thanks, friendly employees for the awesome suggestion! :)