Harrah’s Council Bluffs

Great people. Had a lot of fun. Hotel front desk NOT friendly. Very condescending. Was sent three free nights. Had booking issues. Soooo spent one night and had to leave because they overbooked. That was enough to end my relationship here. Food was good. Slot play was fun. Casino hosts like Clint were awesome. Room was okay. Not worth paint for if its not comped. No laundry or pool.

The City Grill was the best tasting food We ever had at a casino. However, all the fees that were tacked onto our room were ridiculous. They reel you in with a low rate and then double it with fees. No discounts or comps for the little people.

The pros: Friendly staff, standard selection of table games, plenty of slots.
That’s about it. It’s a fairly small casino. If you’re a late-​night gambler like myself, you’ll often find that the craps tables are closed as are most of the non-​blackjack tables. As the rest of the casinos around here, drinks aren’t free — which is utterly ridiculous. In fact, the drinks aren’t even cheap. The food is mediocre and definitely overpriced.

We came here to gamble, go to the zoo, and enjoy the city. I can say we had a great time. Our room was inexpensive, clean, and comfortable. I agree the shampoos and things are a little cheap but it is an inexpensive room so I didnt bitch. The Casino floor is very small but was always able to find a place to sit and gamble. I only have a few complaints. I hit a rather large jackpot on the slot machine and decided to take a breathe, as well as a drink, and regroup. I wasn’t not able to order a shot and a beer at the same time. Some bullshit about a 1 drink limit. OK whatever just give me the beer and I will be on with my day. I thought the bartender was kind of a rude dick to us, the waitstaff, and other patrons and his drink tip reflected that. We ate upstairs for the all you can eat prime rib which I thought was OK. The view was nice, the first piece of prime rib was a 7 out of 10, the second piece not so much. The little café that’s open 24 hours has great pastries and the staff there was very friendly. The only thing I did not try was the buffet. I would definitely come back here again to stay and gamble. This is my second «yearly» visit here.

This is a wonderful location to get work done on the computer. The staff and security are friendly yet slightly paranoid (they deal with money on a regular basis so ill let this pass). Its in a convenient location nearby omaha and is within easy walking distance of downtown omaha. Also they have free soda pop and tea as well.

When we arrived at Harrahs valet was quick and check in was great. Troy?(I believe his name was) at check in helped us immediately and answered any questions that we had about the place and suggested the 24hr diner located inside the hotel.
We got a double room — beds are comfortable and the bathroom was very nice and clean.
The casino is another story, It is VERY SMALL. Employees at the rewards counter were nice and helpful. We stopped at the bar for our first drink of the night and had a friendly bartender… He did complicate things when he said that he couldn’t take my rewards card and pay with my credit card at the same time because his computer would crash??? So we had to pay for drinks in cash… Strange because we asked another bartender later and he did it with no problem.
We started on a blackjack table where we were lured in by a manager who offered us a free drink to play… Very nice of her but we waited an hour or so for our drinks because there was only two waitress in the whole place.
There is only one craps table — dealers were friendly and the minimums were $ 5-​$ 10 on a Friday night. Didn’t have much problem getting in on any of the tables.
The waitress was my biggest issue here– after she brought my first complimentary drink– she reminded me I had to pay for my next one? Duh! … She would not take my credit card for payment and came back while I was rolling to make me pay for each individual drink of a round that I bought for my group!- not to mention she didn’t even have the drink I ordered for myself!
I had a beer next to my drink I was holding for my husband who was at the roulette table and another waitress came to tell me that I couldn’t have two drinks at the same time!!! And to let us all know that they would be coming to collect any alcohol after 1:30am — when they walk around and snatch up your drink– whether you are done or not! I have never experienced anything like this before — warning for anyone from out of town things are a little different here. — you also cannot pay for drinks with chips.
We went to the 24hr diner at the end of the night– we had a pork chop sandwich, a bacon burger and a pizza. Split nachos and Irish nachos for an appetizers. The food was overall decent for 3am dining experience. Average price per entrée was around $ 11.
The FLOATERS In the water are free… just check the bottom of your cup before drinking!!! Hope this is helpful!

Amazing onion rings
I mean
I’m an onion ring freak and the ones at this place are perfect
Rooms
Are comfy clean and nice!

I had a great time at this casino! The Casino Floor and Bathrooms were clean and the dealers were friendly! Also, they have an electronic Craps, Roulette, and Blackjack table that was a blast!

Here for a quick stay during my road trip from Chicago to Los Angeles.
Booked here because I am a loyal Total Rewards member and of course I wanted to rack up some points while saving some money too.
Luckily I arrived so late and too tired to really care about where I was staying.
Arrived at 2:30am, no valet to attend to my vehicle so I left my car there and handed my keys to the front desk agent who then gave it to them.
Check in was a breeze.
Booked a King room.
Nothing special as expected. Big King bed, 4 measly small, thin and lumpy pillows.
I was too tired to care but it was still disappointing.
Granite bathroom, standard toilet, sink and shower/​tub combination.
Didn’t order food or really check out the casino since I knew it wasn’t going to be worth my money.
This place could use a makeover. Your Harrahs sign at the top of the hotel said Harras. Put some new bulbs and order new pillows.
Happy I racked up more Tier points on my card though.

Stayed here for about 6 nights recently. When we arrived, we were assigned a room with a super old mattress that sucked you in as soon as you lay down. Immediately, I requested to be changed into a room with a newer bed mattress.
The Good:
— Bed was not firm but 10 times better than the first one we were assigned,
— Room was clean,
— TV with many regular channels in HD to watch,
— Bathroom was clean with enough towels,
— Had nice view of the parking lot.
— Complimentary airport shuttle to and from the airport
— Price for the room was very reasonable.
— Very nice and friendly staff
— Located right on the river and close to a path to the Bob Kerry Bridge
— They have 2 computers where you can get your email and print your boarding pass.
The BAD:
— First room we were assigned had super old bed that sunk,
— Expensive 24 Hour Grill
— Room coffee weak
— they only give you one tiny bath soap and one tiny shampoo
— They give you no lotion
— Small and very soft pillows
— Room was supposed to be Non-​smoking but smelled musty and smoky.
— Bed was never fully made up.
— There’s no supervision on the maid service.
— Airport shuttle van not marked as Harrah’s — had to ask if Harrah’s. we almost missed it.
— Casino in general was very small and smelly, dirty and smoky and odds are terrible.

The casino is a typical Harrahs but the rooms need some attention. You could tell they did not change the linens. Although fairly new the upkeep is far from what it should be. Beds are worn out and many details are neglected. I would never stay here again. Will give Ameristar a shot next time I’m in town. Nasty uninviting stay here. Also the room service was awful. Ordered a rare steak that was past well done. Called up and just had them take it off bill. The rest of the food was barely acceptable. Ugh…

Don’t order the chef salad for $ 9.00 from Harrahs. Food is over priced, casino is dingy and dirty, smells like smoke. Don’t order the Philly either…

Great rooms for a decent price. Not bad at all.

If you want to go to a good buffet or maybe up to the 360 restaurant this would be a great place to come. If you are going to gamble I would recommend stay as far away from this place as possible. The hotel was nice and the bed comfortable but they never pay out jackpots and i mean never. I was there for four days and not once did I see anyone get paid a jackpot I ended up losing just a little over $ 8,000 on the tables and the slots and talked to others no one had ever been to a casino that does not let you win NEVER! Don’t think it is better at the other two for it is not the whole gambling scene in this area is terrible GO TO VEGAS much better odds and in the long run you will come out the winner even if you lose.

Stayed at Harrah’s on a Thanksgiving trip to Omaha. The casino is rather small with about 15 or so table games surrounded by slots and video whatevers. Compared to other casino’s I’ve been to (which, to be fair, is a limited amount), it was by far the smallest I’ve seen. The interior isn’t too bad though. I do like that it is also the brightest and feels the least disconnected from the outside world than any casino I’ve been to (you know, how they like you to have no clue what is happening outside…).
We went and gambled in the mornings before heading to family things and at that time, the casino is pretty empty and you have your pick of machines, which is always nice. There is also a small non-​smoking area of slots which I’ve not seen before and seems like a really nice touch.
The hotel is nothing special but certainly nothing bad either. It was basically a pretty standard issue hotel room. The room was clean and pretty comfortable. The beds weren’t the softest in the world but not rock hard. The pillows are a little over-​stuffed for my taste but I dealt with it. The heat/​AC worked well and the room temp was good all around. The bathroom was spacious and pretty decent. The only negative there was the shower. Either the water pressure is terrible or the shower head was crap. The setting that was supposed to be a nice spray turned into 5 chunky streams that kind of just fell out of the head. Other settings meant to be more chunky (like massage type settings) were really pathetic. Not great. Rooms on the river side have nice views of downtown and the river. The lights used to light up the outside of the building kind of light up the rooms at night, which seems like a bit of a design flaw, but the curtains take care of that just fine when it comes to darken the room and go to bed.
The staff, from the security guys at the doors to the casino, to the restaurant & hotel workers were all very friendly, inviting and courteous.
The hotel room price is actually pretty reasonable from what I noticed so that’s a plus, but the room and services sort of align with those prices. WiFi was also an additional fee, which is always annoying.

I’ve been coming to Harrah’s since I was a little girl. It hasn’t changed that much since it turned over from Harvey’s many years ago.
Stir Cove is located here, as well as the inside bar.
We go to the buffet quite a bit and it’s okay. They have a variety of options and food is so-​so.
Ace’s Diner is nice and inexpensive for a quick open-​faced turkey sandwich or just toast and eggs.
The casino itself I can’t speak to as I am not a big gambler.

Harrah’s, formerly Harvey’s, has been here for a very long time and its starting to show a bit. Some of the facilities are starting to show their age.
The buffet is pretty good as I can ALWAYS find something good to eat.
The casino itself is okay. I don’t seem to win as much as I generally do at Ameristar or Horseshoe though.
I go back every great now and then for some Saturday lunch or cheap gambling.

Having grown up in Las Vegas, I’ve been to more casinos than I can count… this one compares well with the locals casinos I’m used to… the people who work here were friendly enough and I enjoyed the buffet… that being said, they need to bring the price of their buffet down… this is Council Bluffs, not the Vegas strip… but the food was surprisingly good and I was able to get 3 eggs over medium that were actually done correctly… I’ll come here again…

We’ve eaten here several times over the years… and although consistency isn’t their forte, each time we’ve been the past few months, they continue to improve.
The three stars is a hopeful four on our next visit… and almost was simply because the highlight of my visit is always the Strawberry Shortcake. And even though our service tonight was exceptional, the food was just average.

Typical casino. I don’t particularly like any of the casinos in Council Bluffs. Harrah’s isn’t bad by any means. Their buffet is great, the steaks actually were very good. A buffet steak that was good! Very wide selection of different stuff to choose from. Only several domestic beers and Corona…
The casino itself was just redone. It’s very small now. Smaller than Ameristar or Horseshoe by far. No smokiness which was nice, even when there was someone a couple machines away. A plus for Harrah’s is the fact it’s the tallest of the casinos where you can get a nice view from your room. Plus it has the steakhouse on top which I’ve never tried.