Pizza Hut

I see the other negative reviews of this Pizza Hut and I’m not sure if they all just came on a bad day or what because my wife and I grabbed some pizza here this past weekend and we were impressed.
My wife ordered the dinner box and I had a large pizza of my own as their were deals on both. We ordered online, which was easier, and we actually had it made an hour later since my wife and I wanted to run a couple errands before we picked up the pizza; a great feature that I’ve never utilized before.
We arrive about 10 minutes earlier than the time that we put on our order, and the cashier said that they are currently in the oven and they will get them out as fast as they can. That’s fine, we were the ones that were early.
He put our order up on the table and opened both pizza’s and confirmed its what we ordered.
We brought it home and dug in. It was some pretty good pizza, (as far as Pizza Hut pizza’s go). It was hot, fresh, and tasty.
Overall, I go to this Pizza Hut once every couple of months to get some good wings and/​or pizza; and football season is upon us, so it may turn into a weekly thing till February.

Worst PIZZA ever! No topping, no cheese. all sauce. Cold and disgusting… had it delivered, the guy was cheesy too. very very bad food. Got a pepperoni, mushroom, olive & tomato thin crust… DO NOT EAT HERE!

Worst service/​food quality I’ve EVER had at a pizza chain…
I tried to order online, after 20 minutes of waiting for the processing to be completed I finally call the store, spoke with the manager — a lady — who was completely rude. I had an email coupon for a free side for signing up for their emails. She rudely said she can’t help me if I wanted to use my coupon & hung up!
I called back after about 10 minutes (when I found out their online ordering would not work) and spoke with the same lady, after a very heated conversation she agreed to process my order. Then she says okay delivery will be about an hour. It took an hour and a half. My food was cold and the order was wrong! I called back explained this, she sent a driver out with the cheese sticks I had ordered, took back the breadsticks I didn’t order (which I hope to god they aren’t planing on reserving them bc we had touched them pulling them out of the box). Then we go to eat the food, the cheesticks & pizza was burnt but cold, the wings ordered were overcooked but cold with very little of the honey bbq sauce. I never order pizza from pizza hut, now I know why. I will never again order from them.
I have never felt like a manager was so uncaring & didn’t care about her customers as I did with this lady. She was VERY rude & if this is the kind of management pizza hut hires, its no wonder they have to offer such decent deals to attract customers, lets face it, I have told everyone in my house, my family & friends to avoid pizza hut. I will pay a little extra for GOOD food, HOT food, the CORRECT order, and most importantly — GOOD customer service — especially from managers.