Walmart Supercenter

Went in to get some gear for a local show. This lady, Mary was the rudest person I’ve ever come across at a Walmart, or any other store. She’s 90, super slow, and has attitude. What kinda crap is that? F’ this store

I want to start this by saying as a whole I like your company overal. That being said I have a overwhelming disappointment in your branch located in Council Bluffs IA. I refuse to shop here anymore.
I am the Manager of a local restaurant in Council Bluffs so I usually sleep days and work evenings and nights. Therefore I do my shopping at night.
Right before Christmas this year I came in to purchase a Nintendo Wii for my wife all I could find was a Wii mini so I grabbed an employee in electronics to seek out answers on the difference between the two. I was told that there was nothing in different than the size of the unit itself.
Well 2 days after Christmas my wife and I opened the unit and tried to connect it to WiFi so she could download old Nintendo games because that’s why she wanted the unit. Well after 2 hours we looked at the manual and discovered that it did not have the same capability to connect to WiFi as a full size Wii. So we packaged it all back up and drove to Walmart @11 PM the employee at the register told me because we opened the game inside of box that the Wii came with it could not be returned. I asked to speak with a manager so she radioed for the night manager after 20 minutes the manager called her on the phone and the clerk explained everything to her. They stopped talking on the phone and 15 minutes later I hear someone yelling across the store «Sir we cannot exchange or return your merchandise due to licensing policies» as she approached I explained to her I would buy the same game off the shelf to put in the box I just wanted a Wii that connected to the Internet. She refused any idea to remedy the situation.
On this last Monday I purchased a riffle cleaning kit. After opening it and starting to use it I realized one of the cleaning rods was broken. Tonight at 230 AM I tried to exchange it. I was told by a supervisor that the stor policy is that returns or exchanges are only done between 7AM and 8PM I asked if I can shop in your store 24 hours a day I should be able to exchange an item I purchased at 230 at 230. I was informed that was not the case.
There is no sense of customer service given at this store at any point I have been there.
I am in the customer service industry and if I ran my restraunt this way it would go out of buissiness.
I have only given a few reviews of my service on here because I am limited to 3000 characters for my review
I hope this does not fall on def ears because I am truly disappointed.
Nickolas Wynn

Council Bluffs + Walmart… What else can I say? It smells like old people and homeless people and is super busy, even during the day, just like that would explain…

Walmart, what can you say about Walmart? Its a huge store with tons of stuff at pretty good prices.
This Walmart has been here for a very long time and I tend to stop in to pick something up a few times every month. The cashiers could be more friendly and cheerful, but everything else about this place is okay.

This is for the tire and lube service. The lady that usually runs the front can be a little rude, but overall, I’ve never had a problem getting oil changed or
You can’t make an appointment so be aware and have someone drive you home while you wait. I’ve lucked out a couple times and got cheapest tires put on my car, they were out, and put the nicer tires on without the additional cost.
One time I had a nail in my car, took it to Firestone, they told me it was unfixable, took it to Wal-​Mart, and they fixed it no problem. I was able to drive another 6 months without buying new tires.

This Walmart might be the busiest place on Earth. I go once a month to pick up a prescription (can’t beat the price) and I dread every minute of the experience. Management continually underestimates the amount of cashiers vis-​à-​vis the customers, so you’re always stuck in a line.