Custer Christiansen Mortuaries

Jill at Custer Christiansen took care of everything for my father’s funeral arrangements with such attention to detail and efficacy. Geri also provides such excellent customer service support and is also very detailed. I am grateful for their help during one of the most difficult times in the lives of every member of our family. I don’t know what we would have done without their tremendous help.

Mr. Luna was so helpful. The service provided was above and beyond expectations. Armando went out of his way to accommodate our large family needs. It was a beautiful service.

Rip off when you’re at you’re lowest… DON’T GIVE THESE GUYS YOUR BUSINESS. Shop around.
My mother passed away unexpectedly late Tuesday evening away from her home. The police officer that responded asked if we had a preference in mortuaries. Not being prepared, we said we didn’t know of any in the area. He recommended Custer Christiansen; he said they were good, and reasonably priced. We said OK, and they made the call.
It took them more than 2 ½ hours to arrive to take the body away, and said they would be in touch the next day to finalize arrangements. They didn’t advise us of any costs, or options — just spent about 5 minutes to collect the remains and go.
When they called the next day, they asked when I could come to their location in Covina to finalize arrangements and sign documents. I informed him that we wanted cremation services, and asked that, since I live in Lakewood, could this be arranged over the phone and send documents via email. He said no, I would have to come in, and also, my siblings would also have to come in and sign documents. I told him that it would be difficult to get them there, and he said he could FedEx the docs to them and they could return them by FedEx.
When I asked how much cremation services would be, he told me that it starts at approximately $ 2000. What! When my father passed, it cost about $ 600 for everything. After considering this, I told him that I didn’t think we would want their services and asked how we could transfer the services to another provider. He said that they would be happy to transfer her to another mortuary, but they would charge us $ 595 for the pickup that they did the night before.
The mortuary that we decided to go with, Chapman Funeral Care, will only charge us $ 587 for everything (pick-​up & cremation). Custer Christiansen is charging us that much just to pick up the body. That’s ridiculous. And they won’t budge on the price either.
This mortuary is part of the largest mortuary corporation in the country. They are there to take as much money as they can from you while you are at your most vulnerable point.
DON’T GIVE THESE GUYS YOUR BUSINESS. Shop around. There are better options!

I was impressed with Custer Christiansen last month when Armando Luna assisted my family with my grandma’s funeral. Luna and the staff were helpful, caring, and informative during the whole experience grieving my grandma and planning her celebration of life. If I had any questions or requests, they were helpful and quick. I have a large family and their chapel accommodated all of us. There was enough room and street parking. They have a kitchenette and tables for refreshments as well as a fridge. They had televisions to play videos and music. They made the gravesite services beautiful and organized. They helped our family during a difficult time and I really appreciate their services. I recommend this mortuary service for any loved ones who have passed.

This definitely was not an easy review to write, but as many of you may already know, this summer we very unexpectedly and tragically lost my father in a car accident, and decided to have his services here.
Making arrangements for a loved one is definitely one of the most awful things I’ve ever had to do in my life and the staff at Custer Christiansen definitely helped the best they can to make the entire process a little bit easier.
Our funeral arranger Armando was so sweet and helpful to my family. He was with us every step of the way, whether it be explaining paperwork to us, getting us coffee or water, and even getting us tissues for the harder moments. He would call to remind of us of paperwork that was due and genuinely cared to see how my family was doing. Weeks after my father’s service he even personally delivered a necklace of my dad’s thumbprint to my mom.
My dad’s service was absolutely beautiful. Fay and Armando were very accommodating to my family and all of the guests that attended. They did not rush us or pressure us in any way at all. Their chapel is small and very nice but definitely fills up fast with loved ones coming to pay their last respects.
I genuinely wish that no one ever has to go through this type of experience, but that’s life. It’s definitely awful and heartbreaking, but if you do ever need to unfortunately plan a service for your loved one, I highly recommend this mortuary. They genuinely care about your family and do not act like used cars salesmen. They are respectful and definitely cater to the needs of you and your loved ones.

Came here for my friend’s father’s viewing.
It was easy enough to find, just about a mile from the 10 freeway.
The salon was big enough and well kept and there is a kitchenette with a sink, refrigerator and microwave with tables and chairs for the daily repast that Filipinos are wont to do. A separate entrance door straight to the kitchenette makes it easier to bring in food and what not, without bothering the solemnity of the viewing area.
Parking can be tight though, especially if you have a big family or many friends who’d like to visit.
I hope not to visit this place soon if you know what I mean, but when the time comes I will surely keep them high on the list.