Walgreens

Walgreens is greedy and not convenient. This comment is not for specific staff. This is for the company. I wanted to print a set of photos for Canadian visa. I took the photo by myself and used their online instant photo printing. When I went to the store to pick it up, the staff there told me they could not sell any passport/​visa type photo through the online printing, or they would loose their jobs. Walgreens can only print passport/​visa photo taken in their store. And that would cost 13 dollars plus tax, while online printing only costs a quarter. Since it was late in the day, and I needed it the next day, I agreed to let them take the picture. Ironically, they found they could only do Canadian passport photo, not the visa photo, which is a different size. Finally I went home empty hand, and had to go to Walmart to print the photo early the next day. Walgreens wouldn’t even sell me the photo that their service cannot make. All they want is to let you spend more money.

First pharmacy been to…
Plus I think they’re racist. THey didn’t want to fill my prescription and they didn’t even give me a good enough reason why not. I even talk to the manager and still there was nothing done about how I was mistreated. I’ve been there twice, the first time was ok but the 2^nd time they treated me like a criminal. I will never go there again and apparently I can’t; because I’m banned. Well… the manager said I wasn’t band but they said they will not feel any of my prescriptions anymore and that is SO stupid to me because that means I’m banned!!!
I would say more but I’m about to eat and this already pissed me off for the day.
Let me add they even write a note on my name stating ” they wasn’t comfortable filling my scripts and anyone who fills it needs to take caution” like cmon now. I called the supervisor of The west Covina Walgreens pharmacy told OFF and they took the note off, but just the fact that they took it all the way there had me so heated.

Horrible and rude service at the pharmacy. Can’t even fulfill my order. Then why are you here?

Store is clean and they have the usual Walgreen’s merchandise.
Only thing I found strange was when I went to pay, the cashier lady didn’t acknowledge me at all. There was no hello, bye or anything. She also let out a big sigh while I was inputting my PIN number. Mind you, I was the only person in line.
Oh well, I’m not from that area anyways.

You guys must think I’m crazy giving this Walgreens a 4 star and believe me I’ve had the same experience with customer service. I’ve been coming here since it opened, it’s my go to place when I need something at the last minute.
Well ever since I met one of the employees by the name of Irene, she has always been helpful, attentive and always giving great customer service. They need more Irene’s and I guarantee their Unilocal page will be a 5 star all the way through. Go meet Irene, shes usually at cosmetics and say hello and always go to her when you need help on something in the store she’ll be happy to help. She makes you feel good because she shows her concern. She’s a great person.

Nice store. Irene very helpful.

Their employees are rude! Will never shop here again!!! They always mess up my picture order!!!

I have been coming here for years! I get my tobacco here once in a while and I also coupon here as well. The customer service here is cool depending on who u get while checking out. Lots of new employees here now within the last year. The staff here and are very friendly and always greet you. Love the seasonal clearance here as well.

It is hard to find staff here! I tried finding some baby aspirin for my mother a while back, and it took me forever to find someone to point me in the right direction. What was worse is that when they came, they couldn’t even find it either!
Major bummer. Decent prices, but poor service.

I have been coming to this Walgreens for a few years. The store is usually clean and the staff are usually helpful and attentive. They have a good variety of merchandise. I recommend buying items on sale or with coupons as much as possible. The prices here are not too bad for a drug store, but you can obviously purchase these same items for less at a mass merchandiser. Sales and coupons are actually pretty good deals. Their rewards program is not a good as it used to be, but I guess it is better than nothing.