Hampton Inn Covington

The rooms have mold and are a health hazard to those who stay. I overheard one guest complain about bed bugs to the girl at the front desk during one of my stays. I did not see any bedbugs, but the rooms are very musty and when it rained yesterday, my room flooded. I would not recommend staying at this property. The general manager, Blair was very rude when I confronted her with issues in the room, I will not stay there again.

As good as it gets in this price range. Clean Rooms, Reasonable Rate, and most importantly a great staff that will go out of their way to make you feel comfortable. I stay here quite a bit as it is a central location for me when working in the area. Great Hotel for a business traveler, and a managers reception from 5 – 7 to boot.

This was the absolute worst Hampton Inn I have ever stayed in. The room had so much humidity in the air the beds were wet and the room smelled like mold.
When I complained to the manager, Milton Segues he accused me of lying and demanded to see my dirty clothes to prove they were wet from the condensation.
When I asked for the number of the corporate office he said there wasn’t one that they were a franchise. So I asked for the name and number of the owner. He got very angry with me for asking and yelled that the owner was taking care of his sick wife who had cancer in Houston. First of all that kind of behavior is completely unprofessional and and inappropriate. Second of all who does this manger think he is by sharing this very private information with a guest.
I highly suggest that you find a different place to stay as this Hampton Inn doesn’t keep their rooms in working order and they yell at their guests and accuse them of trying to scam the hotel.
When my family and I travel we always stay at Hampton Inn but we might start looking for a new a hotel to stay at. This Hampton Inn obviously doesn’t subscribe to its own mission statement that if the guest isn’t 100% satisfied then they don’t expect us to pay. Very sad for the brand.

Clean and updated rooms, free breakfast and wifi. A lot of noise from people hanging out in the parking lot. Can hear a lot of noise from the nearby Highway. Convenient and clean, but not impressive. Just as good value.

The lobby and breakfast area is Fully Renovated. This hotel is clean and up to date!