Jimmy John’s

The customer service was awful, to start. The guy who took my order was so unhelpful and unfriendly. My sandwich was totally unworthy of what i paid. The bread was cold and hard and the only thing that gave my sandwich any flavor was the Italian dressing that was on it. Other than that it was completely plain in taste. I basically ate a lettuce sandwich. I also asked if it was possible to heat my sandwich, as they advertised hot sandwiches on the door, and was told no, they couldn’t do that. I initially wanted to try Jimmy Johns because the commercials make their sandwiches seem so enjoyable, but i now think i completely wasted my time and money and will not be going back.

Today was my first visit to a Jimmy John’s as there are so many restaurants to choose from in the Covington/​Mandeville area. I let the employee know it was my first visit and she gave me a primer on most popular sandwiches, which ones had more meat, etc. She was very personable and made suggestions.
I got my sandwich, chips and drink to go and when I got home, the sandwich was better than Subway with regards to quantity of ingredients, but not as good as what I have had in a comparable sandwich at Which wich. The bacon on the sandwich was soggy instead of crisp.
Bottom line: I probably wouldn’t go back as there are other sandwich places I like better, although service was very good.

My coworkers and I were so excited when this location opened up. It’s less than 3 miles from our office right up the road on hwy 190. We tried to call and order and they don’t deliver «this far». They don’t go north on 190 past the racetrac. We are less than 3 miles away and they don’t deliver??? There are tons of office buildings around us and that’s lost business. Absolutely ridiculous. I only live about a mile away, but I won’t be going to this place ever.

I’ve had Jimmy Johns several times over the last 10 years in several different cities. They have always been consistent with quality and quantity. So when I saw one opened in my hood, I couldn’t wait to take my taste buds on a trip to Chi-​town.
The Covington location did not have the same quality and quantity of the other locations I’ve visited (Chicago, Philadelphia, etc). My all-​time favorite, #9, Italian night club was more lettuce than meat. Very disappointing. My sandwich was considerably smaller than any other I’ve ever had at other locations.
The guy working the register wasn’t the friendliest either. Not mentioning names. None of the garbage cans had bags in them. I was forced to leave my trash on the table. Maybe it was a fluke or bad timing? Lunch time?!
I’ll give it another shot oneday when I get over this experience.
Bread was good, but it was shorter than usual.

Excellent sandwiches, ingredients & employees at this location. Glad to have another JJ in Covington!
*Drive-​thru is a little strange tho, you have to drive around the back and on the side of Dunkin Donuts to get to it.*