I’ve dealt with both the Cranford store(I’ve done business with Tommy V. for 25+ years) & also the Summit store. Bought bikes at both. Both are nicely laid out & well organized. The staff are great! Had an aggressive meeting with a motorist on my C’dale X bike, & they went over it, trued the back wheel etc. no charge. Also had issues with the hydraulic brakes on my Stumpy(front & rear at different times) they bled them n/c. No complaints there! Customer service means a great deal to me, & they are great in that respect. Got a Six fatty in my sights in the not too distant future, & will be going back to Hilltop!
Hans M.
Évaluation du lieu : 5 Hillsborough Township, NJ
Accessories 5 stars Service 5 stars Staff 5 stars Hours 5 stars Bikes and inventory 5 stars Absolutely GREAT
Jennifer B.
Évaluation du lieu : 5 Westfield, NJ
This store is fantastic! Staff is extremely knowledgeable & welcoming. They take the time to answer all your questions without making you feel silly. And their service is FAST!
George R.
Évaluation du lieu : 5 Clark, NJ
Bought a nice Giant bike for my wife today. Very accommodative and good service. Good selection of bikes; Specialized and Giant. Prices were decent. Would definitely both recommend and buy another bike from them.
Kathleen G.
Évaluation du lieu : 3 Cranford, NJ
I agree with JC B from Garwood. Good work but pricey. The former bike shop was more reasonable.
M G.
Évaluation du lieu : 5 Keansburg, NJ
Great staff, great bikes. I drive 40 minutes because they do the best work. Cool layout, lots of bikes to choose from — they also are very involved in the community & host lots of group rides.
JC B.
Évaluation du lieu : 4 Garwood, NJ
Bike looks & feels good after $ 80 comprehensive tune-up. Staff seems knowledgable and helpful. But their prices seem high. Services I used to get at Cranford Bike(now closed — former owner now works for Hilltop) would cost me half the price at Hilltop. In addition to the tune-up, they charged me labor for a flat tire change and to replace brake pads; things Cranford Bike did not charge extra. May return, but going to shop around for a better prices in the area.
Chris P.
Évaluation du lieu : 5 Roselle Park, NJ
Looking over the other reviews, there’s a consensus that says this place delivers beyond what’s expected and that was definitely my experience. I don’t think mine was a typical job for them. It seems that most of their business is selling pretty high end mountain and racing bikes but based on a friend’s recommendation, I dropped off my neglected Schwinn Typhoon for a $ 35 tune up. For $ 35, it seems that they spent a lot of time on it. The rust which the salesman said wouldn’t come off, was miraculously removed almost all over and the wobbly handlebars, dented fenders and loose chain were all beautifully adjusted and repaired with care as if the service person was fixing his/her own bike. I was really favorably impressed. If your bike needs work, check out Hilltop Bikes.
Carolyn E.
Évaluation du lieu : 4 Scotch Plains, NJ
We justed picked up a bike from Hilltop in Cranford. We were fans of the Cranford Bike shop which has closed and is now partnering with HB. We got the usual good service with no oversell. Their associate even put shoes aside when my husband expressed interest. Made it a very quick and painless purchase. We will be back!”