This was my second trip to Upbeat and on my first visit I was absolutely blown away by the friendliness of the staff and the selection of gear. That being said, I was really looking forward to bringing my family here to show off this cool music store. We walk in this time and no one says hello. That didn’t bother me too much as I have worked in a lot of retail places and understand accidentally missing someone. My brother and I begin checking out guitars and I spot a beautiful Martin in the corner of the acoustic room. I pick it up and begin playing to check out the sound. Not even 1 minute goes by and a sales person comes up and says something along the lines of, «I see you just picked up a guitar and I’m figuring you don’t have $ 2400 to spend on a guitar today.» He goes into telling me that store policy is to ask when wanting to play a guitar. I look around the room and see no signage, no warning that this is the rule. I apologize and he keeps going on. He didn’t stop until I put the guitar back on the wall. Music is my whole family’s life and we all play, we all perform and lead in different venues. We go to a lot of music stores and this was a first. I’m sorry but how do you know if I do or do not have that kind of money? I was extremely offended by how this sales person spoke to me and my family was very put off by the store. I would have given Upbeat 1 star if this was my first visit. They impressed me last time which helped them get the second star.
Aiko C.
Évaluation du lieu : 5 Florala, AL
This is the only music store in Crestview that also offer music lessons for a veryyyy good price($ 100/month– once a week for 30 minutes). Their staff is very approachable and knowledgeable. I hope this place will be open for a lonnggggg time. Definitely a great«hang out» for musicians and music aficionados in general. My son is taking drum lessons there which is worthwhile.