Applebee’s

This breaks my heart, because the staff at this Applebee’s always tries very hard to please. At least that has been my experience.
Usually I stop in after work and get something to go, and since the big shake up of a few years back, when the staff changed almost overnight, the food has been on a downward slide. The last time I ordered their «Two for Twenty» the food portions were tiny and the selections bland and just tossed in the to-​go containers.
Then I popped in just to have a beer and notice a pile of logs in the entrance. New menu, new choices, etc. Okay. Fine.
Came back with a friend not long ago. I ordered the 8oz Sirloin with roated veggies and a baked potato. My friend ordered the salmon with grilled veggies and rice. The bartender asked me if it was okay to bring my potato out after the entrée was service, as I guess it was being baked. We weren’t in a hurry, so I said to just bring it all out when the spud was ready.
The entrees came out. My stead was okay. Juicy but, honestly, not as good as their old, old choices of steak, like the Cajun steak. The salmon had the texture of cardboard and no taste. And… my potato was still pretty solid and uncooked. I didn’t feel like sending it back, so I just left half of it. My friend ate some of her salmon and a bit of the rice, which she said tasted bland.
Here is the real problem. It is Saturday night and the tappers are broken. Yes! There was not an ounce of tap beer to be had, and we like tap better than bottles, but since we were already there, we stayed and drank bottled, which was fresh. The bar itself was empty, and the lack of drought beer may have been one of the reasons. The place itself was fairly crowded.
Applebee’s can’t find it’s niche. It wanted to be the neighbood bar, and was offering specials on appetizers after nine, trying to attract a later night crowd, but everything about it screams «family».
It used to be that Applebee’s had about the best food. I would choose it over a Friday’s or a Chili’s or even an Outback, especially on the road for work, where I just wanted somthing that wasn’t going to kill me. Now the food is questionable, and the many menus and inserts, like so many places, leave you confused as to what it is that your ordering, and price. You have to look at the big pictures on the menu inserts and then hunt for it on the regular menu. Many of these chain places seem to do this.
Anyway, I heard Applebee’s is suffering from lack of biz, and if they don’t straighten out their food and service (no tappers on a Saturday, C’mon!) they will end up closing the rest of their outlets in Illinois.
The entire chain seems to need «Restaurant AND Bar» Rescue.
And that’s too bad.

Went to Applebee’s tonight had a GREAT experience, from the hostess, Kayla, to the server Chris, to the food & dessert! My daughter, Madicyn brought her sketch book, and the hostess wanted Madi to draw her a picture so she drew earth girl and melto man and the hostest in turn drew Madicyn her version of earth girl and melto man and gave it to her. Madi HAD to have this picture framed and hung up as soon as we got home! She is super happy about it! Thank you for a great experience tonight!

The «NEW» menu brought me here try not only a new firewood grill… But, new items as well.
I ordered the 6oz sirloin with the new garlicky greens beans and the SUPPOSEDLY bacon cheddar potatoes that tasted like they were made early this morning and given without being heated! Well, steak was the HARDEST steak I’ve ever eaten! Worse is that it was only medium cooked! Which it turn should be softer! But no!
Aaaaaand the bacon cheesy potatoes was more like couple pieces of bacon and sour cream instead of cheese!!! NOPE!!! Don’t be fooled people!

Let’s start off once we entered, the young man opened the door for me and my wife. He was very polite and on top of that the waitress was nice and kept checking up on what we needed. The food was also good and fresh! Hope I get the same service like this next time.

Just your average Apple Bees. Good options of reasonably priced food that tastes good. I came here with a friend to catch up and our waiter was a little too friendly, would stick around and «chat» with us, telling us about his day and how busy he was. We tried to be polite but we came to talk to each other, not our waiter.

Usually im not the one to write a bad review… But holy crap. This place is horrible and it takes a lot for me to say that. Uhm we can start by the fact that the food was brought to my table but no silverware… I gave the waitress about 5 min but nothing, i had to get up and ask for my entire table. But that was the least, i ordered a side of vegetables to fill me up and they never came… The only thing the waitress did was say how embarrassed she was at the fact that she forgot to put it in. Well at this point i was not even enjoying my food because of this. As far as the food goes, it was decent. The chicken and shrimp was alright, i had to drench it in sauce for it to go down. Like i said, im not one to write a bad review but something major needs to be done to this establishment but until then, i will not be returning.
Ps it took everything i had in me to leave a tip

Good food
I enjoyed my entrees but my date felt the food tasted bland.
The place was empty and I was a little disappointed that it seemed like they had a problem getting me a seat. I think it had something to do with them cleaning up early.
I usually tip well but I was just a little disappointed with the service.

I’m suprised by all the negative reviews! I personally had 2 great experiences, I went with my child both times and the services was good and prompt and the food we got was good. I loved the Sirracha shrimp!

I go here regularly. Love the wings, beer is reasonably priced, and bar tender Anese is the best bar tender in IL.

Yeah no thank you.
For $ 20, my 5yr old got the wrong order, I got a nasty nasty fajita wrap and salad combo… aaaaaand a way, waaaaay over priced coffee ($ 2.50 for a thick, syrupy sludge???).
No thanks.
The kid ordered grilled chicken tenders and got fried chicken nugget instead. She didn’t complain — — so ok, whatever.
I got a wrap and a house salad. The salad was 10% browned lettuce greens, and 90% toppings of diced tomato, cucumber, cheese, and some token bacon. The toppings would be great if there was actually some SALAD to go with them.
The wrap was a SouthWestern Fajita type deal. Basically it was «Red Onions Smothered in Cheddar». Nasty. Truly. I boxed it up and took it home to the hubby to eat. Bleh.
We happened to have a lot of errands in the neighboring strip mall and thought we’d get a nice lunch while we were there.
Instead I ate a few bites of salad, my 5yr old at a few fried nuggets, and I payed waaay more than I would have for a comparable meal at the local fast food place — that would have tasted just as good :(
We got home, I made myself a PBJ (Because I couldn’t eat the onion-​wrap) and the kiddo asked for some fried eggs (because the three nuggets weren’t very filling).
Yup. What was it I paid for again??? Cause I could have just waited the half hour and had the same outcome. plus kept that extra twenty!

Ordered ribs and they were all bone, hardly any meat on them at all and what little ribs I got tasted like a mcrib, also terrible service

So far, the free chips and slasa are not good. Watered down salsa and cold chips. No water upon being seated. Chicken and pasta was dry. Riblets were all bone. I could go on but I won’t. The only reason I came here is because TGI Fridays was too crowded, and I must say disappointment is etched all over my face.

Sadly, this location has fallen under terrible management. Over the past year, we gave it three tries. One was late night after a theater performance and we were all starving. We ended up sitting at our table waiting for our server for 20 minutes. He kept coming by our table telling us how busy he was and would be right back. We were patient, but terribly thirsty. The worst part was that the manager walked by our table twice and never acknowledged us; the first time was forgivable, but the second time, you think she would have helped the server out. The next two visits were just as bad but on the last visit, the food was terrible (burnt bacon on Wedge Salad, crappy hamburger for my husband). At the time, I was in the busy season for school theater productions so I did not follow up with a survey with the company but it does not matter, we’re not going back.

Never come here on lunch! They had us first sitting here for about 5 min before anyone even came here to ask what we wanted to drink. I told them I had to be back at work in 45 min when I walked in the host said he would tell the server well they took forever to even ask for our order, even longer to give me my food. Then longer to give me my check. I give one star because the food was good.

Had a pretty disgusting experience at this Applebee’s today. I took my mom out and we both ordered the shared appetizer and two entrees. For the appetizer we ordered the Buffalo wings. They were salty, soggy and I decided to cut one of them in half and it was completely raw. I ate a few so i hope I do not get sick tomorrow because this is completely unacceptable! My entrée the Mac and cheese and tenders looked so appetizing in the pictures but ended up looking and tasting like a sweet and sour soup. The breadstick was hard as a rock and the juice from the tenders filled up half the plate. The server took forever to come to our table so all I wanted to do was leave. We paid our bill and walked out. Left our food in plain view so they can see what they served us and that was it. I do not recommend this place at all. Maybe other things on the menu may be good but not those.

Just left a «Mother’s Day» dinner for my wife. I got to sit next to my wife while she ate her dinner. Not one to complain but I ordered the same thing as my wife, just different sides. It took almost 30 min after my wife was done to get my to go box. Management was very helpful, but still doesn’t make up for the ruined experience. I’m also sorry that the young lady got in trouble, but maybe next time she will be on top of her game if it was her fault.

The good thing at this Applebee’s
It has parking for a veteran
That’s the only good thing
Service just get worst and worst
Food not even close to looking what they put in the
Pictures
Took for ever to get a drink
And the server was like
He didn’t want to be here at all
Very unfriendly
All the Applebee’s seam to gone down the drains
I really didn’t want to come here
But my mom — 90 in 3 weeks
Wanted to !!
Not no more

I met up here with a friend from Indiana for «a drink» as it seemed to be a place conveniently equidistant betwixt us. I hadn’t been to an Applebees in years but I had no better suggestions and wasn’t at all familiar with the area, so this was what was decided on. It was easily accessible off of I-​294 for both of us.
So I ordered a glass of Chardonnay and was informed that a glass cost $ 8 while the entire bottle cost $ 10. Simple math told me that getting the bottle was obviously the way better deal BUT I didn’t really want to have to drink an entire bottle of wine myself yet that is totally (and somewhat unsurprisingly) what happened.
I should have asked if they would’ve re-​corked the bottle for me so I could have taken the remains of the wine home rather than feel like I had to drink it all. I’m thinking that they probably don’t do that, but I could be wrong.
I decided that I should probably eat something since I had to drive 35 miles back home.
I quickly perused the menu and discovered a grilled cheese sandwich that came with tomato basil soup. Awesome. I ordered it, and it was decent. It was one of those four cheese deals, the «fancy» kind. I also sampled one little piece of my friend’s pretzel sticks with beer cheese. That was also rather sinfully tasty.
Our waittress was sweet. She said it was her first night out of training and that as of midnight, it would also be her birthday.

Wow I can’t believe how this place took a nose dive, this cannot be a corporate owned Resturant I have Never seen Applebee’s employees and management sitting at the bar drinking and actually noisier then the customers, I have 4 kids all under 12 they we loader then my kids
The food was tasted like it was heated up in a microwave, the pop was flat and when you ask for No onions on the hamburgers that means No onions took 40 min to get our order just for burgers fries
We will never come here again they went from 5 star to 0 in just a few years

If i could give this 0 star rating i would! But of course it won’t let me! This place has gone down the drain! Bartender is very obnoxious, music they play is not suitable for this family oriented restaurant. You can’t really distinguish a worker from a customer because they apparently don’t care about uniform or appearances for that matter. All the music is R&B with slurred language that kept being cut off due to the obscenity. Food has lost its taste, everything about this place is completely terrible, what use to be my favorite restaurant has been destroyed in my eyes. Shame shame SHAME!