Chili’s Grill & Bar

Like other locations I’ve been to, Chili’s is definitely a place to go and get some good cooked food. Or, if you’re in a happy hour mood, you can get some good drinks there as well. Usually I get the occasional burger as my meal. It’s only rare that I try something different. Last time I was at this location, which was my first time, I was with a big group of people from a church after Easter service. It was a nice gathering, getting to know people while chowing down on good food. Only funny part of that day was when our waitress, who was real nice by the way, came by with the check, and this dude noticed that the gratuity was already added to the bill. So he thought he’d announce that we didn’t have to tip, with the waitress standing right there. Embarrassing. Not to worry, we all pitched in and did too the waitress eventually. This is the kind of place to go to with your friends and family. It’s been a few years since I’ve been at this locations, but now that I live a little closer, should be easier to go.

Just had the «Dirty Blond» waitress, from the 12−13−15 post. All I can say is, what a sweetheart. I actually ask for her, because I used to be a waitress, and I had to give her the benefit of the doubt. She was wonderful! Super attentive, and I just could not find one negative thing about her. Unfortunately, its hard to defend yourself on Unilocal,from the unhappy miserable customer, that has nothing better to do, than spread their misery to the public. I will always request the «Dirty Blond waitress, Racheal!!!

Manager asked how my food was. I said it tasted a bit different than what I had thought it would taste like. She got me another dish in well under 4 minutes. She didn’t have to do that, but insisted. It made me happy. I guess the Margarita chicken mix bowl taste a bit different than the Margarita Chicken plate, interesting.

Wow! My experience here tonight was like never before. The other times I’ve come had been just fine… but tonight different story… well I took my mom out for girls night tonight, and things were going well, we ordered white Zinfandel, waters with lemon, and we got guacamole and salsa with tortilla chips for an appetizer, then we ordered 6oz steaks, mashed potatoes, and broccoli, then for dessert chocolate molten lava cake. Things were going swell, the bill was like thirty something… I gave the waitress my twenty five dollar gift card and a twenty. She came back and gave me my twenty and said our gift card machine is down? She was smiling? It was so rude. So I just said may I speak with a manager? She said sure. The manager came and was a bigger snob. She said what seems to be the problem? I said well why can you accept credit, and debit cards and not chili’s gift cards and she said our WiFi is down? Wtf? Ok… so I said you can wipe that smirky smile off your face and take this and swipe this when its up and running! She said well I hope this works! Wow… I even showed her my activation receipt. She was a nighttime dirty blonde long haired bitch! she seriously needed to get layed! I will never return to this restaurant, I will simply take my mom to a more upscale place. Also she said there was a sign on the door, and there wasn’t… Talk about a place that likes your money with poor customer service skills!!!

Chili’s is chili’s. Good flavor, decent service and a friendly atmosphere. Lexie is a fantastic waitress who went above and beyond.

I actually really like the food, the new menu has great selections at a better quality then it used to be, and prices are reasonable.
Take out: always ready when i get here, and order is always correct.
Eating in: try another location for a more clean and friendly visit. This location has dirty bathrooms, and a few unhappy servers.
I understand a long wait on weekend nights: but there is not much room up front to stand or sit.
Extra point because managers always work really hard to make things right when you say something. Try going on a weekday.

Awful service. The hostess let three other groups ahead of us with the same number of people. Our meal took forever. Waste of time and money. Awful.

Menu is good as any Chili’s and our server Becki was fantastic! Highly recommend this location.

I had Parmesan breaded tilapia, it came with broccoli and rice. I would give it a six out of 10. It was a very good price though. I had a coupon for a bag of chips that came with salsa case so or guacamole with the purchase of an adult entrée. I mentioned to the lady that I meant to order a case so instead of salsa, and she gave me both. The bag of chips was huge. A lot of free food. So I got a halfway decent seafood meal and chips for under $ 13. With a large soda. Cannot beat that.

I went to this Chilis location yesterday at a prime time, or the tail end of it (whatever you want to call 7pm). No wait for a party of two and we were able to get a bigger table than those tiny booths they usually try and seat two people (after asking).
Our server was nice, and didn’t seem too rushed to get our orders and turn the table but it also left us waiting to order a few extra minutes.
When our food came out, my food was piping hot, I could hardly pick up a piece with my hands without having to drop it while the other person in my party’s food was just warm.
When I was finally able to eat without feeling like I was going to burn my fingers, what I bit into was not the greatest tasting meal; like all restaurant chains they change things up I guess to keep things new. I asked the waiter if they had changed the type of meat they used in my meal and he couldn’t tell me. I explained that the last time I had had it the meat looked different; he said he would go ask.
The manager, Jim, came over not two minutes later (I had already seen him as he had stopped by our table to say good evening and made his rounds to other random tables which I thought was great). He did explain that they did, in fact, change the meat and he agreed that it wasn’t as good as before. He offered to take the meal off the check and treated us to a desert on them. He personally brought it out not three minutes later and apologized once again for the meal.
The one thing I noticed and really liked was that the managers were making rounds to tables regularly to make sure and assist with any needed refills and to check if people were enjoying their meals.
i did not notice it being «filthy» like other reviews have noted and I will definitely make another trip here in the future and order something different. Plates, silver wear, and cups were clean with no food on them and their liquor license has been reinstated because I did see people with drinks.

Been here at least 20 times in the past 15 years. Seems to get dirtier each time. This time was my last time. Menus were filthy with old food and sticky substances on each page. Iced tea glass had food stuck to the outside you could scrape off with your fingernail. I hate to imagine how dirty the inside of that glass was.

This is where we had our team dinner on the first night of Spirit Camp this past weekend. We had close to 40 people, needing to be seated and fed and they were great in providing a space and serving us. The Chili’s food is pretty standard, but what really shone through was the wait staff. I’m unsure if it was the same waiter who was serving all of our tables, but he was pretty great in handling all of us. I never felt like I was hungry waiting for food and he managed the time efficiently. For example, two people at my table were getting the Two for $ 20 option and he asked if he could put in their appetizer order in right away. We all said that was fine and then he came back and took the rest of our table’s order. The appetizer came out and shortly after the food came out. He checked on us and we never really had to wait for refills with other wait staff coming by and checking on our drinks. Typically with such a large group, the service can be a nightmare, but at this Chili’s, the service was topnotch and worthy of praise.

So me and my crew come here for Sunday funday lunch and drinks and our waitress Amber was lovely but the manager Matt was a huge asshole and made a big scene and told my friend he can’t have any more alcohol because we were laughing too loud and having way too much fun. Jokes on him we bought him more beer anyways.

I was in for a late lunch, sat in a booth in the bar section. Service was poor and the food ok, the menu changed yet again. Overall an poor experience soon I understood why. The GM was talking while sitting at the bar next to an old man. He was bragging about all of his money, the land he owned and the fact he didn’t really need to work. Then a young man walked in with a resume, he asked for the GM this guy said he was and his name was Curtis, he took the resume and explained that the young man needed to apply on line for any opportunities. The young man left and the GM proceeded to discuss the potential employees qualifications with the old man at the bar, by the end of the conversation we even knew the applicant was previously employed at Portillos as a manager.
This went on for our entire meal, so who is watching the staff while this guy is stroking his ego to a patron who probably did not want to hear about it in the first place.
I think this explains the gradual downturn in the quality of food and lack of attention by the servers.
I will not be back at any Chili’s resturant in the near future.

This is our local Chili’s — read some of the previous reviews and agree that some of their shops have had poor service/​food (no surprise to us that the Golf Rd near Algonquin in Elk Grove location closed), but we’ve always had great service here! Especially the bar where it’s often easier to grab a bite, watch a game or just good conversation with friends/​family. The bartenders are very friendly and attentive! Nothing but good experience for us.

Your average Chili’s. Decent food at decent prices. I enjoy their traditional nachos. every chip has the right amount of beans and cheese on them. Good chili too.

If you want to contract salmonella, diarrhea and e-​coli, this is the perfect place to go! My boyfriend and I came here for an evening snack. Our waitress has been multi-​tasking between cleaning the booths and serving customers. When she brought the appetizers over, she accidentally spilled some chips on our table, she picked up the chips and nonchalantly placed them back into our basket and patted the dirty chips and all the rest beneath them with her hand Imagine that hand holding a dirty rag seconds ago touching your food! She wasn’t even apologetic about it and got offended when we reprimanded her that her manners are so unsanitary.

Great food, but the service is absolutely AWFUL. Being a waitress, I know how a table should be treated and the last 3 times at this restaurant there has been terrible servers. It was a 5 minute wait to be greeted, another 10 minutes to order food, and the check was placed on the table 3 minutes after the food was delivered. It was a Monday night and the restaurant was empty.
I can find good bar food at a million other places. This place used to be the go-​to spot. It is the new Applebees

Typical Chili’s, you’re going to get what you expect here nothing more.

Liquor license is suspended and they change the menu every other week.