Ks Computers

Keith is the owner and wow… what a throwback to when service was job #1. I called him to explain the issues I was having with two notebooks. He said bring ‘em right over and he’d have a diagnosis by the next day. And get this… NO CHARGE for that evaluation!
Turns out both machines had a board level issue and weren’t worth repairing. Since he had the machines apart, he offered to just pull the memory and hard drives from them so I could access the data later. Again, NO CHARGE for this service.
I greatly appreciate that decency as he said «he didn’t fix anything so he couldn’t justify charging me anything.» I ended up letting him keep the rest of the machines so he can use parts from them or the power supplies.
Definitely helped me keep from throwing good money away on non-​fixable machines. I can now use that $ 50 or so towards a new machine. I can tell you for a fact that other local places DO charge a diagnostic fee even when you advise them of very specific issues or conditions the machine is exhibiting. And they generally are very backed up with other machines so you won’t get a diagnosis for three days or more.
HIGHLY recommended for turnaround time and integrity. If I ever have a future issue with a new machine, I won’t hesitate to give Keith a call.
Oh…his company name is not on building. But just look for blue building across from Duke O’Brien’s and he’s in there.