Verizon

Best customer service experience thanks to Leo! We came in frustrated by AT&T and Leo was very friendly and knowledgable. He walked us through the process of switching carriers and we couldn’t be happier! We will definitely continue coming to this location for all our wireless needs.

We have been verizon customers for many years now! Everytime we go into this store we get nothing but the best customer service ever! Props to Carol last year for spending an insane amount of time getting our s4’s set up! This year Gus helped us out big time by upgrading us to a 10gb plan for less money then we were paying PLUS a tablet! Amazing service! I will be bringing my business back here everytime!

Great customer service. I broke my phone the they helped set me up. Taught me how to use and new phone and did not pressure me. Took their time with me and even connected my new phone to a speaker that i purchased. I didn’t find much value in the past to buy at a store as opposed to just purchasing through
. Now, I absolutely do because of the great staff at this location.

Before I begin I have to mention that I have been with verizon wireless for 6 years.
I went to this verizon wireless store to look at a new phone I wanted since my contract ended in 3 days from this visit. I was immediately attacked with there «sales men»
Without starting a simple conversation with me, the guy asks for my account password, my phone number, and the last 4 digits of my social. When I got snotty back with the guy asking what for I am just looking at phones, he said he would upgrade me that day. Who wouldn’t give out the info than? So I did.
After he played on his IPAD he tells me, I can’t do anything until your contract is up. It is up in 3 days! C’mon man! I stupidly asked about some other phones I was interested in and the guy didn’t know a thing about any products he was suppose to be representing.
Holding an IPad at work may make you look tech savvy, but it also says you don’t know anything about the products you sell.
I walked out of this store and to this day (33 days) I am a T-​mobile customer.
Since T-​mobile pays your early terminations fees, I am pulling my wife out of her contract as well. Thank your so called sales men VZW

I spent over an hour and a half here just trying to reactivate my 3G-​4G plan on my wireless. After they couldn’t figure out how to do it and I cancelled the transaction, they actually tried to sell me a jet pack.
Very disappointed that they could not do something so simple

Can I give less than a star? I am so disenchanted with this store. They put an old phone on my plan and bamboozled me into a 2 year contract after they verbally told me I could get rid of the phone anytime.
Don’t believe a word they say unless you ask 10 more questions. They are not honorable.

Not the greatest customer service. Brought in a phone with a battery issue, wound up leaving without even getting it fixed.
Prepare to have your wallet raped.

I was at this location about few months ago. I came in with a Moto Droid I needed help in fixing something. The young Mexican looking guy helped me out. He didn’t really do a whole lot other then try and sell me a new phone the whole time. I was kind of pissed off. Soon as he found out from his negotiating and badgering didn’t work on selling me something else he pretty much walked away without helping me with my problem. So then I left!!! I should of went to the Manager but I have no time as all the Managers in Verizon stores don’t listen as it is. So I write on here for 100s of people too see…