El Pollo Loco

This location is CLOSED

Head’s up! This store seems to have shut down in the past week.

I just got a coke, but the crazy chicken smelled good

I was highly disappointed with this location. I was craving a Jalapeño Chicken Sandwich for days and had «El Pollo Loco» jingle stuck in my head. I was sooo excited I had to ride in for a bite. I get in and there were 3 people ahead of me and I waited 30mins for 2 sandwiches and 2 tamales. As I waited, I went to the salsa bar to make to-​go cups… The bar was gross and they were out of the little cups. Once they called my number, they had forgotten my tamales. When I got home and unwrapped my sandwich it was charcoal black, ugh, and so was my bun. Yet my roommates sandwich was perfect. WTF. Not cool. I wait 30min in that pig sty and there wasn’t anyone there and I get the shaft when it comes to a properly cooked bird. Anyway, i love El Pollo Loco, but this location needs an upgrade and new cooks.

Sheesh.
Fosters Freeze. How did I ever eat this crap when I was a kid?
This Fosters Freeze is inside the El Pollo Loco, so they must have merged, or something, at this location.
I went looking for dessert, as if I had not injested enough calories during lunch next door at Mrs. Garcia’s (my next review).
I ordered a small sundae with caramel topping, because they were out of hot fudge.
It was not as good as it looks in the photo.
The soft serve was grainy, inedible. The whipped cream was runny. The chopped peanuts on top… well I’d expect to find peanuts on Pad Thai, but not on a dang sundae.
Now that Fosters Freeze shares this space with El Pollo Loco, I prolly woulda been better off with a chicken leg.

i love el pollo loco but don’t have stellar reviews for this location.
staff was not very friendly. looked like they didn’t want to be there.
i used a coupon. the coupon had a drink included. while i was waiting for my food, i remembered it. asked him for the cup for a free drink. he tried to deny it. then we read the coupon together and he begrudging gave me a cup.
i gave them my parking validation. didn’t get it back until i was leaving. i’m like, «uh…where is my parking ticket? …i’m leaving…»
looking at the receipt, they overcharged me 20 cents also but i just wanted to get out of there and enjoy my food at home.

I don’t have a habit of reviewing a fast food franchise, but this place has such extraordinary service that I felt like I have to mention it on Unilocal.Husband and I were in a mood for some 7 pieces for $ 5.99. So we head down to El Pollo Loco. From the outside, it’s just like any other El Pollo Loco. We ordered our food, and took a seat. The chicken is typical El Pollo Loco chicken. Good, not bad really…
So, why the four stars?
While we eat, a lady worker walk around the seating area with a tray of condiments. She checks every booth and ask, «Hello, how are you, do you need anything?» WHOAA… Never expected that at ANY fast food joint, EVER… I was really surprised.
Then, about 10 – 15 minutes later, as we were finishing up our meal, another El Pollo Loco worker also walks around with a big genuine grin in his face, greeting everybody with a smile. «how are you doing, sir? Everything is alright?»
Unbelievable. If only all restaurants (fast food or not) is up to this type of customer service… Definitely a 4 stars customer service!

I am not personally a big fan of EPL but I’m going to write a review based on my experience at this particular place. Taste-​wise, it’s same as any other EPL. Service is good, courteous employees. Fast service. Bathrooms are good-​sized and clean.

if you ever get any of the combination meals, its sierously just a rip. unless your catering and ordering in bulk this place is good for nothing.

The peyote was beginning to wear off, and there wasn’t much time. Within minutes, nay, seconds, the hunger was going to hit, and hit hard. I’d only eaten peyote buttons once before, but being well-​versed in Carlos Castaneda literature, I knew that the intense pangs I experienced in my previous dip into the inner cavities of my own personal hell were not going to be an isolated incident.
It was 10:30pm, and my spirit guide suggested Ford’s Filling Station, but we simply didn’t have the time, or shoes. As we drove down Washington we were hit with a giant wall mural: just the spiritual mind trip appetizer we were looking for upon our ascension back into the civilized world. We pulled over and stared at the mural for what seemed like 4 hours. Looking at our watches, we confirmed that it had indeed been 4 hours.
In that time, we had lost track of our initial mission for food, but it wasn’t long before the illuminating yellow neon lights of El Pollo Loco held our grip like the fire-​snake holds the grip of… fire. We walked in, and the friendly staff greeted us like the aforementioned fire-​snake greets his friends: with… fire. Only this was «friendly fire.»
Five minutes later we were enjoying BRC’s (beans-​rice-​cheese burritos) and Dr. Peppers. We ate 16 between us, and boy was I sick the next day. But phase 7 of a peyote trip is always going to get pretty ugly anyway.

Had a hankering for El Pollo Loco and so the husband and I went to pick up some food. We ordered 2 2pc, 2 side meals. We took our meal home only to find that the flour tacos that we had asked for and were supposed to be included were not. The food itself is fine, but that the server did not include the whole meal that we had actually paid for was quite disappointing — customers should not have to double check this. We weren’t going to drive all the way back just to get tacos.

Need a healthy meal quick? Do you want to drive though and spend under 10 bucks and not have to take a huge dump from the grease you just ate 5 minutes later? Then el pollo loco is good for you. Lots of healthy options (and some unhealthy but its your choice) price is a bit high for fast food but then again its quality food that doesnt taste like fast food. Give it a try you will love it!
Fosters freeze is on site for great ice cream if you feel you can afford the extra pounds!

I had a roommate once, an ex-​bodybuilder who would instate «codeine Sundays». He would pop two codeine and chase them with a beer, then have El Pollo Loco deliver a heap of roasted chicken. Ahhh, memories. Now I have El Pollo Loco post-​yoga Saturdays, as it’s a great way to eat fast food without actually eating fast food. The smokey black beans are awesome, and I highly recommend replacing the boring pinto beans with them on your burrito. Nothing beats having twenty square feet of grill covered in splayed chickens in varying states of cooked — from blue-​ish yellow to char grilled. This is what good fast food was meant to be, not the horror that is McDonalds.
Note: This particular Culver City location tends to be very erratic with its quality. The above review should be taken for the chain as a whole, whereas this location must be managed by nincompoops.

i like the meal where they chop up the bird and put it in a bowl on top of rice and beans. i have eaten this meal over one hundred times here. the dining room music is always uplifting too.