The service was awful. Employees should make their guests want to return, not make them never want to come back.
Zulema M.
Évaluation du lieu : 1 Los Angeles, CA
Ashly that worked today October 10,2015 at 1:00pm has a really bad attitude when I complained about my drink being wrong she asked for my receipt after I told her the cashier didn’t give me one she just slammed the cup and remade my drink she threw it back at me, when I said thank you she just rolled her eyes and didn’t respond, I will never come here again FYI I go to coffee bean On a daily basis(of course not this location)
Joshua O.
Évaluation du lieu : 4 Arroyo Grande, CA
We order a iced Carmel latte and a café latte. Both good. Workers were nice. It’s in the middle of the mall so not quite one bit. If you wan to drink a coffee and people watch, this is the place to go
Ed A.
Évaluation du lieu : 5 Riverside, CA
Ordered a iced passion tea that hit the spot on a hot day. The clerks working did a great job keeping the line down and entertaining their customers.
Eileen L.
Évaluation du lieu : 4 Elk Grove, CA
For my first time at this place I thought the cost of the drinks were a bit pricy for coffee. I ended up still ordering a drink though and when I took my first sip I didn’t even care anymore that I paid $ 5 dollars! The iced hazelnut latte and dark chocolate latte were amazing! I also love how their ice cubes aren’t square and are little round balls of ice. Too bad they don’t have one of these in NorCal or else I’d come here everyday!
Drea C.
Évaluation du lieu : 2 Los Angeles, CA
Alright. I know this is the mall and it’s a coffee bean, but can we pick up the pace a little? It’s like the staff didn’t drink coffee themselves. They move so glacially, it’s actually agonizing. I JUSTWANTMYCOFFEE! Especially when you order a drink that requires a little more skill, like an ice blended or latte. It’s like everyone has their head in the clouds and they have to repeat your order three times just to get it right. I only go here because it’s convenient and the drinks are good(once you actually get it).
Jagger O.
Évaluation du lieu : 5 Burbank, CA
The barista couldn’t have been sweeter if she tried! Really nice staff and clean facility in the mall. I ordered a pure chocolate with extra chocolate. Often times its hard to perfect the drink to not be too watery or taste icy. But my grounds for this review is I just had the best pure chocolate I’ve ever drank in my life(and my gf works at a different coffee bean). It tasted like a legit chocolate shake. Hats off to this location for perfection and great service. I’ll be back!
Ed D.
Évaluation du lieu : 5 Pomona, CA
This coffee bean makes the best drinks and the staff is always nice. I am a regular here.
Greg G.
Évaluation du lieu : 4 Los Angeles, CA
A good way to start the day! The mall is just starting to open! Good coffee and a quiet time before things get going!
Joi R.
Évaluation du lieu : 4 Culver City, CA
I’ve been meaning to write a review of this Coffee Bean for awhile, because I absolutely love getting my coffee here. The staff is always so nice and friendly. I need to get this one baristas name, because she is so super nice and helpful. She gave me a full cup sample of coffee one time, in addition to the one I ordered. She always has a pleasant voice, and a smiling face. I’m not one for small talk, but sometimes I just want to stand around the Coffee Bean counter and chat with her about life because she’s so friendly. Overall, all the staff is great, and I am always pleased with the service I receive here.
D. P.
Évaluation du lieu : 2 Culver City, CA
Not so good today. Went to get a tub of the vanilla powder and the server grabbed a very obviously dented big on the front can and turned it around and tried to sell it like it was all fine and good. I asked for one that wasn’t messed up and he put the dented one back on the shelf and grabbed another for me. In the past they’ve always offered a free drink with the purchase of one of the tubs of vanilla powder. Not so on this day. I guess it’s better to get this stuff from a different Coffee Bean.
Dana M.
Évaluation du lieu : 2 Los Angeles, CA
Worst service on December 24th2014. They took forever taking people’s order. Then when it was my turn they guy was a space cadet! Was he still asleep? Smack dab in the middle of a busy mall on one of the busiest shopping days they have the zombies working!!! Get it together Coffee Bean. The Santa line moved faster!!! Then our caramel ice blended drinks sucked! They put too much caramel…
Nelson F.
Évaluation du lieu : 3 Culver City, CA
It’s Coffee Bean — at the mall near my house! If I’m feeling like a special coffee drink and I’m at home, I can imagine I’d stop by here to get a cup. But I’d feel guilty driving here so I’d walk as an excuse to feel healthier. This place doesn’t have an enclosed area, it took over the old 1000 Milkshakes place after it folded, so it’s not exactly the best place to do studying or reading if you’re easily distracted. Perfect for people watching. It also shares the Mall Wifi so it’s not the strongest. It’s just good to get CBTL coffee or pastries. Also the food court above is excellent so maybe after eating there stop on by.
Renee R.
Évaluation du lieu : 1 Los Angeles, CA
Giving this place one star because I ordered Mocha and the cashier(a middle aged, african american woman) proceeded to play dumb and ask«you mean a chocolate milk? or like a chocolate milk with espresso?» If I wanted a chocolate milk, I wouldve said chocolate milk. just sayin. So I replied«chocolate milk with espresso» to which she replied«we call those a mocha latte here» wow. I didnt think the omission of the word«latte» from my order would confuse her so much. Ive been to and worked at coffee shops where a mocha latte is just called a mocha. Anyway, I asked for whipped cream on my drink and didnt get it either. So one star for this little coffee bean :-)
Sandra R.
Évaluation du lieu : 5 Culver City, CA
Good coffee sand service. Love itz open before the mall opened up so I was happy I got
TinTin S.
Évaluation du lieu : 5 Los Angeles, CA
Really amazing and friendly staff! Even if they are super busy… They always try their very best to be happy and friendly. Thank you Coffee bean team! !!!Wayyyyy better choice than the Starbucks upstairs by target!!! If they make a mistake(which is very rarely) they don’t give you unprofessional attitude like they do at Starbucks target. The baristas here are extremely attentive and patient and also fast! I love that! What’s worse than getting your coffee all wrong? This place won’t make that mistake! Great and amazing quick cute coffee spot! :-)
Tiffany R.
Évaluation du lieu : 4 Los Angeles, CA
This place is so cute. I work for Coffee Bean and Tea Leaf so I know many of the workers since they were trained at the store I work at. I must say that this coffee bean has been doing very well. The customers look happy to finally have a coffee shop in the mall. Their seating arrangements are cozy and inviting! It looks like an awesome place to study or just hang out! DEFINITELY better than the target Starbucks! ;)
Sheree H.
Évaluation du lieu : 1 Inglewood, CA
I’m giving thus place 1 star because the lady making my chai tea latte had an attitude because my order was incorrect. I told her politely that I ordered no sugar vanilla. She got an attitude, sighed out loud. Then began to make the next drink. She started throwing the tea into the strainer and then fling the vanilla into the cup. Very unprofessional behavior.
Alexson L.
Évaluation du lieu : 4 Long Beach, CA
This CBTL is the reason why I’ve begun to try others as my go-to coffee franchise around SoCal. It helps that they’ve been having a free drink when you buy a $ 25 gift card promotion this year. I work at a construction site at the mall and have been visiting fairly regularly in the mornings before the mall opens. Every barista has been helpful and in good spirits, making the coffee break well worth it. For a coffee bar in the middle of the mall, they manage to have a comfortable arrangement of seats and tables. CBTL ground coffee is OK, while I typically enjoy tea lattes or a café mocha.
Bonnie Z.
Évaluation du lieu : 4 San Francisco, CA
The service here is great. The baristas are fast AND they put care into making your drinks. I love matcha green tea lattes, and the ones they make here are great! I’ve had it hot, iced, blended, with soy, with skim milk… they all taste great! This place is a much better option than the Target starbucks if you’re hanging out in the mall.