Supercuts

The Supercuts in North Cumberland on Mendon Road is simply the best kept secret with the most professional, courteous and experienced stylists ever!!! My stylist Brittany is the assistant manager and I could not be a more satisfied customer. Amazing salon and going every three to five weeks does not break my pocketbook. Go to Providence salons and pay triple the price.

If I could rate 0 stars I would. I went into supercuts today because I needed an eyebrow wax done quick! I have an event on Saturday and with work and all, I didn’t have time to go to my normal eyebrow joint which is 30 minutes away.
When I checked in the girl at the front desk asked her co-​worker if «she needed to watch a video to be able to wax at that store.» He replied «well do you know how to wax?» That should have been my first clue — get the heck out of there. They don’t follow company procedure.
But no. I went against my gut grain and stayed. But I did tell them that I have a function on Saturday– I really need them done right.
So. The guy did them for me. I asked to simply «clean them up.»
2^nd clue — he took way too long. I even thought «he is either being really meticulous and getting every hair OR he’s messing up.»
He handed me the mirror and asked «are they thin enough?»
I didn’t ask to have half of my eyebrows yanked off. I paid, left a tip and left. And then cried.
I have been growing out my eyebrows for a long time now — skimpy thin eyebrows is not cute anymore. And now, what do I have? The biggest gap between my eyebrows and when I say thin. I mean thin. I have dark hair and you literally cannot see the ends of my brows.
I spent 30 minutes attempting to pencil them in and now I look like I just walked out of a tattoo shop and got them permanently drawn on.
NEVER AGAIN! Avoid! Seriously — I will never ever ever ever be going there again. I don’t care if Chewbacca starts to grow on my upper lip. I’ll gladly take some fuzz over this! *I’m not sure why this didn’t correctly post when I posted it– I just noticed it was in my review drafts when I went to review another company today, but this was meant for the week of 7÷18÷15.

I try to support local businesses as much as possible, but when I needed a quick/​easy/​convenient last minute cut today I turned to this SuperCuts up the street from where I work.
The shop itself is bright, clean and spacious. I was immediately welcomed by Courtney, who ended up cutting my hair. She was friendly, genuinely interested in the style/​length I wanted for my cut, and made sure I was comfortable the entire time. Sometimes men’s cuts/​fades can be tricky, and I have particularly thick/​wavy-​ish/​unruly hair, and Courtney did an AMAZING job. I’m super picky with my haircuts too so this is seriously high praise. I also talked to Courtney about SuperCuts in general and it sounds like they treat their stylists pretty well and give them lots of training/​education opportunities and such which made me feel better about supporting this kind of corporate haircut place.
Go to this SuperCuts and have Courtney cut your hair if you want a perfect, current fade/men’s cut, not a high and tight from last decade.

Just waiting and watching the lady talk with her friends while I am waiting and waiting. Way too long of a conversation and awfully rude really. Not sure she really cares about her customers. Not happy at all. Time to go to another place.