KB Master Cleaners

As dry cleaning services go, this was the worst cleaning service and customer service I have received. Not only were my clothes not cleaned, they were chemically ruined. One item was chemically stained on the first drop off. Another item was chemically ruined after the second drop off and second attempt at removing stains. The stains in question were not originally on my item but were made at the dry cleaners by the dry cleaners (what looked like blood). When I had brought up the issues, I was told by the manager who claimed to have cleaned the items personally that I was lying. I requested a refund for the cleaning fee since they obviously did not clean the clothes, and also requested I be refunded for the ruined shirt item left with bloody chemically imprinted stains. I was told I would not see one cent and to take my business elsewhere very rudely. If you go here, might as well throw your clothes away and not waste your time and resources. Absolutely awful and unprofessional. If there was a 0 or a negative rating, I would have surely selected that option.

Wow. This place has the worst customer service I have every seen!!!
First off, I have never ever written a negative review, or any review in my entire life. I think people that complain online aRE typically just negative by nature.
That being said…
JESUS! THIS IS TERRIBLE.
Couple of weeks ago, I went on a Friday and couldn’t get there until 15 minutes before they close. That really seemed to angry the girl that worked there. She seemed to have a large workload and was so aggravated that I was adding to it, that she told me my clothes wouldn’t be ready for next day pick, which they usually are. When I asked «why» she said «well, ok. But, I can’t leave here, until all the clothes are put up.» Isn’t this your job?
Well, picked up my clothes the next day and had a burn on my shirt. Don’t think it was because of her, just adding to the tale of incompetence.
For some dumb reason, I went back today.
Same girl, same crappy attitude. Greeting of blank stare and no smile. Told her about the burn. «Well, There is nothing I CAN DO ABOUT IT. But, I’ll tell him.» I guess she was referring to the owner. She then told me to «pick up my stuff at 4, because I close at 5» I was a really I don’t give a shit attitude. Another guy came into the store to pickup clothes, and she didn’t say a word to him.
Good job, K. B! Your staff sucks! I rather wash my clothes in the sewer then come back
NEGATIVE 50 REVIEW! IN YO’ FACE!