Kohl’s

This Kohl’s is the closest one to my hotel. Sadly, the chain is closing a bunch of them in California. This store is one of them. It closes for good on June 19.
Perhaps my trip to Kohl’s last month isn’t making me want to buy anything. Even though there are lots of discounted items, I only bought a four-​pack of AAA batteries. My noise-​cancelling earbuds need a battery.
I did see a nice phone case, but it was $ 40. Not a great deal!
Staff are friendly. I hope that they have new jobs lined up.
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Terrible store. Complete mess in the cosmetics area (see pics). When I asked an associate and a manager if a product was available she didn’t even let me finish asking before saying” whatever you see is what we have.” Well, I’ll let the pictures speak for themselves… I won’t be back to this Kohls ever again!

Thanks again to Michelle for all of her help. Needed some men’s pants and just could not find my size. She graciously called a few stores… but no luck at them either. Resigned that I would have to go shop somewhere else. She took the ones in the wrong size back and then… tracked me down in the store because she double checked the racks and found my size! I missed them originally, so glad I did not leave, would have missed out. Service like this is hard to find, thanks again Michelle.

Excellent Customer Service! I was able to exchange a gift (w/​out a Store receipt) and shown professional courtesy!!! My go to clothing shop!!!

This store always seem dead. The location looks secluded in the plaza on Valley View and Cerritos. I like the dirt cheap sales here. Just ignore the unfriendly and not so helpful sales associates. I walked past the jewelry section and the sales girl just gave me the meanest look. Wow, that made me think twice about checking out the watches/​jewelry section. Please stay home if you HATE your job. Let others that are willing to work have a chance at providing better customer service!!! Make sure to bring your sale coupons because the cashier will not offer them. Will I keep shopping here? Yes, 2x a year during the holiday sales events.

The best customer service I have ever seen, Although some of my purchases’s quality were
poor any way because of their customer service they deserve 5 star.

WAY better than the one on La Palma. Parking is easy and this location is less crowded. Much of the staff is friendly and the store is well organized. They have a decent selection of clothing. The clearance here is CRAZY, especially on the shoes! Great place to buy gifts.

I wish there was a zero star status because that’s the impression my family and I had when we left the Kohl’s store located on Valley View St Between Ball Rd and Cerritos Ave on July 28, 2015. While shopping we were approached by this ignorant POS who turned out to be the store manager. One of the employees told us his name was Frank. I can see why the store was so empty of customers. This so called Frank idiot approached my wife and directed her to the cashier and told me that he would be right with me. When I told him that we were together he acted as if he has never seen a black man with a white wife and children before in his life. I asked this stupid idiot why would you assume we were not together and all he could do was shake his head and look stupid. This stupid fuck should move to the deep south where his ideals and actions can be shared with individuals of his kind. Even one of his subordinates shared with us that they had no respect for him. This is the year 2015 and the state of California is one of the most if not the most diverse states in the country. We rank Frank’s customer service skills a BIG ZERO. He needs to be trained or Kohl’s should hire someone with skills to run it’s stores and perhaps more customers will shop there. By the way we spent over $ 300.00 on this day which will never happen again by my family. Way to go Frank keep disrespecting your customers and you’re going to find yourself out of a job and the bigger picture, Kohl’s going out of business.

Wow. it he’s been a wicked day. had to stop in to pay on my charge card. just went to give kudos to HUNTER who helped me out especially when my check had Rudd edges and wouldn’t go smoothly thru machine. Not only did he provide excellent customer service to me, but as I stood in line I was able to observe him treating the customers in front of me with the same level of professionalism. I hope this store knows what an asset they have in HUNTER. I don’t normally take time out to Unilocal regarding retail service, but have to say I am impressed.

This store is so disappointing!
It’s the closes one to my home and something always goes wrong with my purchases. First it was a hard security tag not removed and I need to waist time going back and getting it removed. Today I purchased a kitchen aid mixture and the color was incorrect and not matching the box. So disappointed.

I have to say been shopping at this Kohls since it opened! Well shopped their before it was kohls anyways I love this store and the people that work there. If you ever have an issue ask for a manager they are always there to help if you have a issue. I have gotten to know most of the people who work here as well as two managers and I feel very welcome when I come here. I find what I need and if I don’t they help me find it at another store that’s always a plus! The store is always clean and the bathrooms as well I no one likes a dirty bathroom just yuck but I have to say it’s always clean. To some of the people who complain about a store not just this one go to Ross and see how you are treated and how nasty and dirty that place is!!! And don’t complain at Ross nothing is done about it. I have to say this kohls if I have to complain it’s taken care of

I stopped by here with a friend yesterday and have to mention a pretty scary situation. While in the back area of the store looking for socks, a SMALL child approached an employee to tell her he was lost. She gave him directions to the front of the store and told him to ask a person at the register to make an announcement. I was majorly concerned that the employee didn’t even bother to walk the little boy to the front. My friend and I were both pretty shocked and kept an eye on him to make sure he was safe.
When we mentioned this experience to our cashier, she didn’t seem at all concerned and just said not to worry and that the child was reunited with his parent. Yes, that is a relief, but to send a very little kid to walk around a large store alone when he has already asked for help and is lost is appalling and shows that there is no training or concern for safety!

Update update update.
A 2 year in the making update.
Located in Cypress on Valley View between Ball and Cerritos in the old Mervyns building, offering plenty and plenty of parking in the front of the store and in the back of the store. The moment you walk in, your greeted…“welcome to Kohls“
This location has been here for a few years now. I prefer this one as to the other BP one or HB one, just because parking here is easy peasy.
For me, this can be a one stop destination for gifts. Im always able to find perfect pieces of sterling silver jewerly, pieces of clothing, shoes, cookware, books, gadgets, ties, toys and other hit items when on a budget. Their extra sale coupons are sent via text snd offer me additional 15%-30% off my total bill plus other incentives. Ive never paid full price here.
Here, I am able to still shop in the Juniors department because everything fits me still. They offer a few brands such as Candies, Rock the Republic, Juicy Couture and Vera Wang that hold up for years.
The only negative thing is, a lot of clothes are on the wrong sized hanger. I think I see my size, double check and its not the size I thought. And the dressing rooms are sometimes full of no go clothes left behind.
But yea, I love Kohls.

DO NOT GET A KOHLS CREDIT CARD. THEY ARE THIEVES. My husband and I each had a card. I paid them, off and cancelled the accounts in August 2014. In September, they deducted a payment for each of our account. ON CANCELLED ACCOUNTS WITH ZERO BALANCES. After I called and complained, they sent us each a refund check. I also made sure all our checking account information was removed from the online payment screen. So what happens yesterday… THEY STOLE ANOTHER PAYMENT FROM OUR CHECKING ACCOUNT FOR EACH OF OUR CREDIT CARD ACCOUNTS! There is no checking account information on our accounts to use. They are pulling checking account information that they HAD used for previous payments. THEY ARE THIEVES AND WILL STEAL YOUR MONEY. This must be a common occurrence since they did this TWICE, TWO MONTHS IN A ROW on both of our account. I WILL NEVER SHOP AT KOHLS AGAIN AND I WILL MAKE SURE ALL MY FRIENDS ANC FAMILY KNOW. Makes me wonder how many others they have done this to?

The manager here is rude. Employees talk among themselves and don’t acknowledge anyone.

I received gift cards and came here on two separate occasions to shop and left with nothing both times. I’m a taller guy at 6’5″ and I expect that the selection might not be great for me, but their men’s section was utter chaos. There was no discernible order to anything. You could easily find 34 pants on a hanger marked 38, clothes with no tags, and everything was disorganized. It looked like a store right after Black Friday and they never decided to reorganize anything. Attention staff: did you know there’s a men’s department in your store and maybe you should go over there and organize things once in awhile?

Most of the merchandise is pretty pricey here, and the service is simply okay. My only reason for liking this place is the clearance rack. Hundreds of items 60%, 70%, and lower off of really nice items. I buy stuff for my fiancé here when I find something good and I save a pretty penny doing so. But there’s only so many items on a rack and a person can only fit in one or two sizes. It’s a rare visit here for me but I don’t hate it.

This Kohls location used to be my favorite store until workers changed making the entire shopping experience horrendous. Instead of the usual greeting, you have workers talking amongst themselves who ignore the fact that you are even in the store. If you are looking for an item, I suggest just shopping online or going elsewhere. When I could not find my size I asked for help and the person working juniors 05/​05/​2013 in the afternoon showed no customer service at all. First of all, she never did eye contact nor introduce herself. (um.yeah!) The only thing I remember about her is seeing her badge saying, «One Year of Service.» If she has been working at the store for that long then you would imagine better service. Nonetheless, the lack of communication was enough for me to just leave and go to Kohls of Seal Beach.
For those who feel they have to open a Kohls card to save… not true! Just sign up to receive emails because they offer percentages off and $ 5.00-$ 10.00 off during different times in the month. Sometimes you can find some coupons in certain ads as well.
It is sad to see a store you once cared for lose a customer for their poor customer service. Sadly, the sales selection has also lost its value with either damaged or non-​wearable apparel. If I had to come back to this store, it would most likely be to just use their restroom. Hopefully, the automatic flush works if I ever do go back to the store.
* NOTE: In order for the toilet to flush, I had to move my ass up & down the stupid sensor to work, not convenient at all!
have a great day!

When I came here one Monday afternoon, like pass 2:30 PM, the parking lot was almost empty. There were like 4 cars park in front of the store. Which I like it, because then I can park anywhere near the entrance, which I did.
Right after you get in to the store, a staff would most likely greet you, at least that’s what a lady did to me, which I appreciate it so much. Note that there are only few stores that do that– greeting their customers right after they get in. Like most of Kohls stores, they carry most of their brands. They however has a limited selection of their men’s Levis, compared to JC Penny or Macy’s, nevertheless, they carry the most popular Levi’s style, like the skinny, not sure, but I think I saw slim fit, and the regular fit.
What I love so dearly with Kohls is that they not only sell sizes for the giants but also they have many selections for the slims. And this store has all that. I love their collections of slim fit sizes, from slim fit suits, slim fit trousers, slim tie, slim dress shirts etcetera etcetera. KOHLS however, doesn’t sell these good stuffs low cost. They are super expensive.
I think if you are planning on attending a black tie party, wedding party, evening party, gala, or whatever, consider dropping by at any KOHL’S department stores. I am pretty sure they have your size. This place in particular has everything. Go and check it for yourself.

Worst Kohl’s ever! DO NOT Shop here!
Horrible customer service. If you need to shop at Kohl’s I highly recommend not going to this one. The employees are all super young and have no idea what customer service is or how to do anything.

This Kohls doesn’t seem to be a big as others that I have been to, but it does the job when I am looking for something from their sale inserts.
Friendly staff, semi-​clean dressing rooms and very rarely is there a line of more than 3 people.
Close to work, so makes it a nice way to spend my lunchtime.

Kohls is pretty awesome when you need to find a cheap outfit/​item of clothing! The best part is that they are ALWAYS… I mean ALWAYS having sales. Or they have coupons or something! Plus their clearance section is BANANAS! I’m not saying the quality is GREAT… but it’ll work for a couple of months! :)
I WOULD give this place 4 stars but I’m actually a big fan of the LC line and this place just did not have as much of her stuff as I would have wanted. =(

I like this Kohl’s. I was soooo skeptical of this store opening because I have the most horrible Kohl’s located right next to my house. It almost made me hate Kohl’s forever. Just when I thought there was no chance in hell, my mom forced me to stop here with her and I didn’t even wanna go in.
To my surprise? Friendly employees! Huh? A fully-​stocked store? WHAT? Nothing on the floor? It’s organized? And clean? You have got to be kidding me!
This Kohl’s forever changed my opinion of these stores… It’s funny ’cause whenever I need something, I’ll stop at the shitty one by my house and when I find out (like always) that they don’t have it, I end up coming here… and I always find what I want. :)