Capelli Salon

I went here for the first time with a groupon deal. I went about 10−15min late because of unexpected traffic. The inside of hair salon was pretty. It seemed well maintained. I got shampooed and got a haircut. I was super scared to get a haircut because people usually mess up my hair. The haircut turned out to be okay, and I was content at the hair salon. However, when I washed my hair and styled by myself, I realized that my bangs were not straight at all. Also some hairs were not the same length as others etc etc… Another thing is that when I washed my hair, my hair was feeling. how do you say. I guess un-​silky? It usually does not feel like that so I guess the shampoo and conditioner at the salon did not suit my hair. I did have everything done (cut and shampoo) in 35min. Although I liked the hair salon okay, I am not sure how to feel about the service. I am willing to try another time in the future though.

It’s been exactly 3 years since my original review for Capelli Salon (esp Anna) and I wish I could give it more than 5 stars!
I moved from Dallas to San Francisco in 2014 and among other things started all over trying to find a new hair salon. I experimented going to a lot of salons here for my cut and color in San Francisco during my first 6 months in the hopes of finding an experience and haircut job that was on the same level as Anna’s. Even after scouring multiple mid-​to-​high end salons and paying double of what I paid Dallas I was left disappointed.
That’s when I decided that I wasn’t going to let a cross-​country move come between me and Anna. I since started carefully scheduling trips to Dallas to squeeze in my haircuts and it’s worked out quite well! Anna is so sweet and continues to do a phenomenal job on my cuts. I am always getting compliments from my coworkers and friends here in San Francisco. Many of them have inquired about my stylist and I tell them that they can see the best hairstylist if they are willing to travel to Dallas :)

I found this place on Groupon for a great deal, and I’m happy with the result. I was going from quite long to almost chin-​length, so it was a big change. I brought pictures of what I was going for, and got just what I wanted with very little instruction from me. The guy I had was very fast and wasn’t chatty.
I also got a deep conditioning treatment which was relaxing (if you do it, be aware you’ll be reclining at the sink for quite a while).
And the ambiance of the place was fun, with red chairs and peppy instrumental music.

This is the first time I’ve walked out of a salon in worse shape than when I went in. I rarely treat myself but I needed a haircut. My stylist was nice, but I paid for a cut, deep conditioning mask and style. The cut is fine, I didn’t receive the mask, and unfortunately my stylist didn’t have time to properly style my hair. I left with the top and back damp and frizzy. I asked her to dry it some more, but because she was so busy I gave up and left. I bought the mask and decided to try it on my own at home. I understand I purchased a Groupon and tipped generously, but I expected a better experience. I work really, really hard for my money, I’m trying to save like crazy, and didn’t even make it home before I had tears in my eyes from disappointment, I won’t be returning. I burned money on what was supposed to be a very rare treat. Hope other customers have a better experience than I did. I think this place has potential, I must have just come at a bad time.

Hands down. LOVE this place and LOVE my stylist even more, Melissa! She’s amazing and made the whole process from color to cut to styling like a breeze! As if she’s done it in her sleep. Lol I’m new from the area and I definitely found myself a new stylist and place to go to from now on. From the moment you walk in to when you walk out, the atmosphere and people make you feel mellow and relaxed. Very much satisfied with my hair and it looks and feels healthy. Thanks again, Melissa! I shall be back! –Jessica

I haven’t had my hair cut since I went to Avalon in Uptown and they butchered it a year ago. I booked an appointment with a girl named Amanda based off other Unilocalers reviews. When I walked in the place was smaller but didn’t feel that small. The décor is modern and very comfortable. Amanda was right on time. She took me back to wash my hair and wen it came time to cut it she spent about five minutes asking me questions. She asked what style I liked, about my length, how I do my hair every day, how often I wear it up, etc. She ended up cutting an inch off my hair but I don’t really notice it! When she was done my hair looked almost the same as before except it had more bounce, less frizz, and it looked healthier! Exactly what I wanted. She cut my hair so that it would be easier for me to curl it with a roller brush. I am so thrilled with my result. Amanda is wonderful and I would definitely recommend her to anyone. I will for sure be making this my home salon!

I have been going to Capelli Salon for years now and love the friendly staff, especially Anna. She’s the best hair stylist and I trust only her to make me look good :)

My first experience at this salon was absolutely amazing; Amanda cut and styled my hair exactly the way I asked her too. The salon is spacious and clean, and customer service was amazing. However when I called this morning to re schedule an appointment, the receptionist who picked up the phone was extremely rude and did not listen to anything I was saying. I had to repeat my name twice, explain to him what time my appointment is twice, and he accused me of yelling at him, which is incredibly rude and inappropriate and doesn’t really make sense… had I been yelling he would have heard my name and appointment time the first time I said it. Rather than complain to a manager (he may have been the manager, who knows?) I shall take my hard earned money somewhere else. I would definitely recommend this place based on Amanda’s professionalism and ability to cut beautifully, but be prepared to be yelled at if you call to schedule an appointment and this guy picks up this phone.

Bought a groupon — read he reviews — it was a great experience! Thanks Amanda my hair hasn’t looked this good in a year !
I will be back !

Recently moved to Dallas and was looking for a new stylist, and was referred to Capelli Salon by a friend of a friend (who, rumor has it, has the best hair ever). I was cutting off about 13 of length to donate, and going shorter than I’ve ever gone with a hairstyle before — so I was a bit hesitant about going just anywhere. I should not have been worried at all, Younes cut my hair AND I ABSOLUTELY AM IN LOVE WITH IT. You will not be disappointed when you go to Capelli Salon.

I gave Capelli a try because of the great reviews it’s gotten, and it was so WONDERFUL! I’ll be coming back time and time again. I got balayage highlights and am so thrilled with the results. I definitely recommend giving this place a try. A little pricey but very worth it for the quality of service!

So so. Very overpriced. My beautician didnt seem to really care what I thought or what I had in mind and I felt that because I wasn’t dressed super nice (i bum around on my days off… so what!?) I was snubbed. Didnt like that feeling :/

There are few times in life when one is completely satisfied with change, and, thanks to my hair stylist, Stephanie, today was one of those days.
This was my first time here and I had the best hair cut experience ever! I was getting my hair cut shorter than I had ever had it and with a style I had never had before so I was super nervous walking in. However, right when I walked in, I was greeted cordially and was offered a complimentary cup of cappuccino while I waited. So, service alone is an A+! Also, the salon is clean and retro looking with bright colored seats so I felt happy just being there. :D
When it was time for my haircut, I expressed my nervousness to Stephanie (my hair stylist for the day) and explained to her the cut/​style I was going for. She took note of how nervous I was and kept telling me how great my hair would look and she reassured me about my choice of cut/​style, so I was really appreciative of that! She tended to all my hair styling needs especially to my type of hair and answered all my hair questions. She was also super friendly so A+++ for her! :D
TL;DR
GO TO CAPELLI SALON FOR GREAT SERVICE AND BEAUTIFUL CUTS/​STYLES. Also, ask for Stephanie because she’s

Super cute salon! I have lived in the area for quite some time and never noticed this salon. Don’t be afraid of it being next to a tattoo shop, when you step inside you get a great relaxing vibe! Amanda did a great job on my hair. I also brought my daughter to get her hair done and they took great care of her. I will be back again!

I called last minute needing a hair appt and they squeezed me in for a cut AND color. I absolutely loved the ambience, the experience, and how I looked afterwards. I loved the cappuccino offered, the music, and the shampoo station was actually comfortable (lay down completely!!) That was probably the best part! I will absolutely come back.
I’ve been looking for a hair salon for almost two years and haven’t been satisfied. But Capelli salon has me sold :) Also, I recommend Kirsten. She was so sweet and knew exactly what I was describing for what I wanted for my hair! Can’t wait to go back :)

Excellent experience! I had booked a hair cut with Amanda and love the results! She did a great job cutting of the split ends but not going too crazy. She listened to what I wanted and I left knowing my next hair cut with definitely be with her.
I get my hair colored at Osgood Salon but have had overzealous hair cuts there where I spend months and months growing it out. Amanda was great at giving me exactly what I asked for. I’d recommend this place and Amanda to anyone!

I hate leaving this review because the stylist was so sweet, but I’m kind of upset about the actual job done so I’ll have to be that dreaded customer.
I wanted to get my hair lightened and I didn’t have time to get it done in NYC so I took advantage of my weekend visit to Dallas. Given how good the reviews were, I expected a lot and had a lot of trust in them.
When I talked to the stylist on the phone, she assured me that she was experienced in balayage and I was quoted a total of $ 155 not including tip even using the Groupon deal. (The price I was quoted before the Groupon was $ 160. I obviously didn’t save the $ 100 savings as stated on the Groupon, but the price was still acceptable. Most medium to upscale Dallas salons are at that price range so I booked.)
I started off by saying that I don’t want anything too crazy because of my job and I don’t want it to be orange/​blonde/​brassy. I also wear my hair straight most of the time so it has to look good straight. She explained what she was going to go a few shades darker to a nice caramel color and then started on the processing and toning. She kept telling me that the hair color is perfect the whole time so I was feeling fine throughout the process. When she blow dried it, I immediately noticed that it was too light and the color just looked cheap. I asked if she can make it darker. Again, she assured me that it was perfect and I’m just not used to it. I didn’t love it no matter how she styled it, but I couldn’t pinpoint why. I started to think maybe it was just me and I didn’t want to make a scene so I just accepted it. I quickly paid and left. Big mistake. Should of made the scene. I put my hair up for the rest of the day because I was so conscious. I still thought it was just me though.
I got more and more upset the more I looked at my hair the next day. I let it down and saw a few people the and I realized it definitely wasn’t just me. Comments ranged from «Umm it’s a little drastic» to «Umm it looks kind of trashy». Finally my guy cousin helped me figured out why it was so bad. The color was way too light, but that’s forgivable. The biggest culprit was the color was extremely blotchy. I got more of an ombré than a balayage and an extremely unblended one. I have chunks and chunks of hair that went from black to straight orange/​blonde with a distinctive line across for a least ²⁄₃ inches. The placement of the highlights also were unnatural looking. Unfortunately, I was already sitting in my New York apartment by then when I realized what was wrong so calling the salon was futile.
The stylist was extremely sweet and the salon itself was fine. My hair surprisingly didn’t feel super damaged, but the coloring went pretty wrong. I had my doubts immediately, but I wasn’t experienced enough in coloring to know what was the worst part that needs fixing. Instead of making sure that I was happy with my hair I was just told that it’s perfect the way it is by multiple stylists. Everyone else who don’t work there obviously disagreed. I don’t live in Dallas so going back to fix it is not an option and I told her that. I now either have to curl my hair everyday to hide the unblended coloring (still can see the lines just not as obviously), put my hair up everyday, or spend another 200+ to get it fixed. None of these options sound too great to me…
I’m giving them 2 stars for the benefit of the doubt that they would try to fix it if I lived in Dallas and customer service while I was there being pretty good before I voiced my concerns.

Holy. Moly. Best. Salon. Experience. Ever.
I’ve had so many salon nightmares where the stylist would flat out refuse to cut my hair too short bc it was too much work… like who does that?
I got the Groupon deal and man… best $ 36 I’ve ever spent. I feel like I got more than I paid for! Everyone is so accomodating and personable. The salon itself was a place of my dreams. It was beautiful!
When they shampoo your hair… THEY THROW IN LIKE A HEAD MASSAGE! Caught me off guard but man… I wanted to fall asleep it felt so good.
Kaymee did my hair and honestly, this is the first haircut I’ve actually liked. In all my 21 years here on Earth, I have never liked a single haircut until Kaymee darling stepped into my life. She was so nice about everything and very attentive to my wants. I am definitely coming back. Absolutely. Yes. Mhm. Oh yes I am coming back.

Thoroughly impressed with this place and their staff :)
I purchased a Groupon since I like to audition hair salons before committing– hey, its a big commitment! This salon already had great reviews so I felt confident walking in.
Their major downfall is location. A bit obscure and unfortunately located in a tacky strip mall, it can be easy to pass by. However, good old GPS doesn’t let you down ;) Also, it would be nice if more parking was available. I’m hoping their steady stream of clients translates to an upgraded location in the future. Otherwise, the ambiance is soothing and quite lovely inside. Beautiful décor.
The staff there are super friendly and cordial. My stylist took the time to really listen to me, cater to my wishes for my hair, and carry on conversation without being annoying — I cannot stand it when stylists ramble on and on and you’re just sitting there, trapped. One wrong move and they might snip your hair so you’re held prisoner :) Luckily, she was great.
The haircut and color itself was fabulous. I’m about 5 months pregnant so I didn’t want color directly on my roots (to be safe, blahblahblah) so she suggested balayage which I absolutely love! The cut was pretty simple, long layers with bangs, but I love how she actually cut my side-​swept fringe correctly. You’d be shocked how many stylists mess up such a simple look.
All in all, great experience and I look forward to returning in the future. Definitely recommend!

So I’m not really well-​versed when it comes to hair/​make-​up related topics since I’m not super «girly», however it was time for my hair to be cut and so I found a great deal on Groupon for this place.
The salon isn’t huge but it’s well-​decorated, classy, clean and very inviting. You would think the salon would be in a more up-​scale area and not next to a gas station but don’t let the surrounding area fool you. I was pleasantly surprised.
Kirsten was my stylist and was very understanding and offered her expert opinion to a hair newbie such as myself. She did a great job and my hair feels amazing.
Before I left she told me that all day on Tuesdays and Wednesday they have a «Hair Happy Hour Day,» where you can get a cut and deep conditioning for 25 bucks. Can’t beat that. She also gave me an in-​store credit for $ 30 off for my next visit.
Overall, I was very satisfied! *plays with hair*