Condom Sense

The man working was beyond rude, my gf and I literally walked out and will take our business else where.

I went to this store with my girlfriend and had the rudest, worst experience ever! just a tip for everyone, you cant have your phone in the store (its 2016) it’s freezing outside and asked if we could just use our phone to call our ride. the cashier told us no and to go outside! its 35 degrees outside and we are two women at 11:30 pm! his name is wayne. never going back here!

Ive had the weirdest adult store shopping experience at this store. The cashier (dude with long hair and glasses) is very unfriendly and uninterested. He asked for my ID and put the numbers down somewhere when I purchased a lube and sex toy, I dont even know why. Asked for an extra small bag he wouldnt give it. Refused to sell me nitrites because he thinks I’m going to inhale them! Ive been to other adult stores and condom senses, this is by far the worst one Ive ever been in. I’ll drive couple extra miles for a better customer service experience.

I live close to this location, HOWEVER, I will go to any of the other locations over this one. The customer service is awful… really awful. Damn shame.

You cant go into this store with an expired i.d. makes no damn sense. You need my date of birth and its a texas i.d. The girl working was an odiot but its fine i will go spend my money else where.

If you’d like shitty customer service, and rude mgmt shop here! When I spent 100 $ on something and it was broken when I opened it, they wouldn’t do a refund or an exchange. Shop Amazon, cheaper and they back tgeir products!

I’m not a fan of this location at all. There are only 2 – 3 designated parking spots, I was not greeted when I walked in or ever for that matter, they had no lingerie and had only a small selection of pleasure toys. There are however a wide variety of dildos.

This location of Condom Sense has terrible management and customer service. I was a loyal customer for many years just because it was close to me but every time i shop there, the employee never knows anything about the products and show very little interest in anything other than ringing you up. Manager has huge attitude. when a took back a inexpensive item that did not work at all and had a dangerous flaw in it, he would not even consider giving me any credit or give me an owners contact information to talk to about the danger in the product even when i told him he’d lose my business worth 100x the cost of the item he would not take back. He could have cared less and told me it was not their problem and to contact the manufacturer, which I have done. The other North Dallas location was extremely helpful and understanding about the issue and was willing to help and appreciated the time and effort I made to inform them of a faulty and dangerous product that could lead to injury and legal suit. DO NOT SHOP AT THE OAK LAWN LOCATION.

they got my brand of condoms. and porn on tv.
with a pizza place next door and a liquor store on the other side. you’re pretty good for a cheap date