Efficient Attic Systems

I was contacted by EAS at Home Depot and decided to get an estimate to improve insulation in an area of our home that is typically cold/​hot. We made an appointment and waited for the estimator to arrive. No one showed up or called. We waited an hour after the specified window and then decided that they would not be reliable to do the work. Over a week later they did call, but offered no apology and asked to reschedule. We didn’t.

EAS came to my house to give me an estimate. While in the attic the appraiser didn’t pay attention to where he was walking and walked off the planking and nearly fell through the ceiling to the first floor. I looked over in my kitchen and there are this guys legs hanging down with insulation and drywall all over the place on the floor. He apologized and said they had a guy that would fix it and EAS would give me a super sweet deal for all my troubles.
They hooked me up with a company named «Rock Dock» and a guy named JR. JR made three appointments with me and never showed or called for any of them. during this wait i also discovered that the EAS guy when falling had also broken the drain line for the AC in the attic so i came home one day and there is all this water in my kitchen because the AC unit had drained down all day. I finally get hold of EAS again and tell them i an just going to use my own drywall guy and they can reimburse me. So i pay to have my ceiling and AC unit fixed at my expense and then submit the bill to them for reimbursement, which they paid. I finally get a call from JR a week after i fixed my ceiling telling me he is ready and then he berates me for going with someone else. unbelievable.
All in all i probably would have not given them a bad review since they did fix what was broken, but the bottom line is they never followed up with the «sweet deal» i was promised and in fact i never even received a quote from them at all!
poor service.

I called Efficient Attic Systems to schedule an appointment. I left a message and, after three (3) days, I had not received a response. I called back and scheduled an appointment.
The day and time of the scheduled appointment came and went. Not a word from Efficient Attic Systems. I called and left a message. I sent an eMail. No response.
A few days later, I called and left another message. This one was returned. The person that I spoke with was pleasant enough and confirmed that the appointment was indeed missed. However, she could not give me any idea as to why the did not show up for the scheduled appointment.
They offered to reschedule the appointment «with someone I guarantee will show up».
I am going to move on… If they will not show up for a sales appointment, what will there service after the sale be like?

All summer long, we would set our thermostat upstairs at 85 degrees, but even on hot days (in the upper 90s) our thermostat never got above 82 or 83 degrees. So, we know we were saving a ton of money on electricity because the AC never turned on during the day. We were also much more comfortable. This system is a great deal because it pays for itself in the money you save on your electric bill.

My house has these cold spots and one of them is squarely in our bedroom. Brrr… Upon investigation, we realized that we had a huge bald patch of attic right above the main bedroom. I called Efficient Attic Systems to get a free estimate and I was sold. I got radiant barrier and insulation which at the time of the promotion allowed me to install both at $ 1200. For 1300 sq ft of attic, that’s a pretty good deal. 60 days later, I finally found a free weekend. The crew showed up 15 min early!!! and sprayed radiant barrier paint on my under decking and added 12 inches of insulation in 1.5 hours. They were done before I was even fully awake. Now, my house is toasty warm all over the place. I was very happy with the work these guys did.