Extra Space Storage

First off, this place is a reviews factory. They ask you several times for a review even when you are just signing up.
The rent on this place was supposed to be less than $ 50 when I signed up. I got billed for a base rent of around $ 65. The lady at the front desk said that she made a mistake and that it would be fixed on my next bill. We are a few billing cycles in and I am tired of trying to fix this. Also, they are charging all sorts of fees on top. $ 30 for insurance and fees are bullshit!
I am grabbing all of my items and denying the charges on my credit card.

Jasmine was extremely helpful and pleasant to work with during the process of finding the correct storage unit. Her weekly follow up calls and updates on available storage units brought me back to this location. Having an onsite manager, a clean facility, and secure units with good lighting was very important and why I chose this location.

Mike Ramirez and Mike (the other mike) were fantastic. Within a few minutes of reserving my storage online, Mike called me and confirmed my order which I ended up upgrading to a larger unit based on his recommendation. He answered all my questions and was very helpful. A week before my move in, he called me back to confirm my arrival time and asked if I had any questions. When I arrived after a long drive into town, he was very attentive and provided fantastic customer service. He gave me a tour of the facility and was totally ready for me to click and sign my paperwork. Best storage facility experience I have ever had. I would recommend to anyone and would absolutely use them again.

It can be a little bit creepy walking into a semi dark storage floor, but I love that this storage facility saves energy by having motion-​activated lights on each floor. The floors are very clean, the gate always works, and there are trolleys on the first floor for your use. I’m glad this is where we have our storage.

Stowing away your stuff is a huge task. Nobody likes moving and nobody likes lugging their stuff off to a dusty locker halfway across town. Nobody wants to pay an arm and a leg to store their stuff either. When you live in the boonies, storage is fairly cheap. But if you live in Central Dallas, storage can be a pretty penny. So for me location and a fair price were a top priority.
Enter: Extra Space Storage on McKinney. The prices are average (about $ 150 for 10×10 space) but the location for me is unbeatable. While the price may not be the cheapest, it’s worth being able to walk to my storage unit to grab things I may need in a hurry. The facility itself is clean with spacious hallways and multiple entrances. There are dolly carts at each door for your convenience although on weekends, the elevators can be pretty busy.
Overall, if you’re looking for reasonable, convenient storage in Uptown/​Park Cities/​MStreets, Extra Space Storage is a good option. They have another location closer to Fitzhugh but their prices are higher at that location. The overall experience has certainly made moving things to storage less painful.