Grand Estates at Kessler Park

Husband and I lived here for a year. 2015.
Our experience was not so bad thanks to our awesome next door neighbors. They literally saved us from a break in because they heard it all and called the cops. Anyway gate was probably broken like more than half of the year we were there. We had a leak in our dining area window. They claimed to have fixed it but never did & by the time we left there was mold building up.
Although the staff seemed very helpful while we were there I was extremely disappointed to find out that we would be PAYING AN EXTRA MONTH after our lease was up because we didn’t notify them in advance that we were moving. When we clearly only signed a one year lease. A COURTESY reminder of this would have been highly appreciated!
I hope this review helps someone else out and doesn’t have to go through the same!
Pros
Location
Dog friendly
quick response from staff

I really want to love my apartment, and almost do. I am in the Commerce floor plan, one bedroom one bath. I think for being in the heart of the ninth largest city in the United States, I feel safe and the price is right. Actually, the price was perfect. Being a runner in this area is amazing. Lake Cliff Park, as well as easy access to Katy Trail (via free public transit) and downtown make for scenic jogs. The Jefferson Viaduct bridge has a bike lane (may be the Santa Fe Trail, I am not sure). The area contains the Margaret Hunt Hill Bridge, Trinity Skyline Trail, Bishop Arts, Methodist Hospital, and the new Dallas Streetcar for free quick transit downtown. The pool is beautiful and has its own view of downtown. The grounds are kept. The men and women in the office have really been friendly, informative, and trustworthy. I would say they have made the experience from the beginning an enjoyable one. I have to walk a bit far to my mailbox (there are two on the grounds), but that is expected as this is a pretty huge complex. Parking can be hard to find. There are garages and covered parking, but several times my visitors have had to walk a short distance once finding a spot. My bicycle was stolen, which was chained on the ground level under the stairwell (where I was told to chain it if I did not want to carry it three floors to my apartment– I take responsibility for not taking the extra effort to secure it in my apartment). They posted a warning letter regarding crime, stating that they cannot guarantee safety and are not responsible for theft related to the gates being broken (they are literally always broken). The main thing that has really bothered me about this apartment is the condition on move in. The maintenance staff was still in my apartment when I began the move in, with the carpet still wet. The carpet was coming up in certain areas, several tiles were broken in the kitchen, the mirror and cabinet in the bathroom were heavily tarnished, and some of the blinds are chipped or are missing pieces. The carpet has been fixed. They still have not replaced the kitchen tiles (I have been in this apartment for almost four months, have submitted three requests to staff, and spoken to the apartment manager twice regarding the issue… it is not the management, it seems to be the maintenance staff). The bathroom was labeled «cosmetic,» and will not be fixed or replaced. Also the windows are old, single-​pane which let in all outside noise. I hear cars going over the speed bumps, birds chirping, people talking as if I were actually sitting outside while lying in the bed or sitting in the living room. The staff said they could reseal the windows… this has either not been done, or was ineffective. The hospital directly across Beckley is a Level I Trauma hospital (one of three in Dallas), therefor receive the helicopters all day, all night. I would rate the inside noise from 0 – 10, 0 being silent, 10 being no sound barrier, a 2. It seems the layout of the apartments have eliminated the adjoining walls to apartments. However, the outside noise level coming in is a 10 and has been disruptive to sleep. I love the vaulted ceilings, which made the third floor ideal. I love the fireplace. I love the laundry room, and all the little things like the built-​in shelving and two doors to the bathroom (from the hallway or the bedroom). I love the cabinets– they are simple and clean. The appliances are decent. Only the smaller of the plugin burners on the oven are the correct size, making pancakes difficult to make. :) The refrigerator is loud, but has an ice maker. There is plenty of storage space in the apartment, and an outside closet. There are a ton of electrical outlets, even in the walk-​in closet. The kitchen is equipped with a pantry. The sliding glass door to the balcony/​patio also has a screened door to let in fresh air bug free. The hot water does not last too long… the tub is so huge, you cannot fill it up. The price was right, the location I love, and the rest is history. I hope this helps.

I have lived many places in my life and had good and bad experiences. Grand Estates at Kessler Park is the first place I have lived where I have had an EXCELLENT experience. I can only speak to the last 7 months I have lived here but I can say, without hesitation, it has been the best apartment experience I have ever had. The staff have been gracious, helpful, encouraging and extremely professional. To Julia, Elias, Araceli, Stephen, Ruben and all of the team I say THANK YOU for service and support beyond exceptional. I am a VERY happy resident. To Grand Peaks I commend you and the team you have at GEKP!

Too expensive just to be so ordinary in what they offer…
Some of the leasing staff are very rude…
Most people do not live here very long…
Hate the horrid yellow drab color that they painted the complex… From a Classy and Chic to drab and uninspiring!!!

I have lived here for 11 months. I am moving to a different area, otherwise I would love to stay. The apartment I rented was beautiful — I had a HUGE kitchen with lots of counter space and natural light. The 2 bedrooms in our apartment were spacious, with good size closets and bathrooms. Our unit was very sound-​proof (corner apartment perk) and we never really heard the neighbors at all. Best of all — we had a clear view of the Dallas skyline. On New Year’s Eve, my boyfriend and I stood on the balcony and watched the fireworks downtown. It was so magical :)
The leasing agent Stephen Winn was always a joy to work with. He is very friendly and welcoming and always has a smile on his face. The staff in general is very responsive and (as long as I went in person) my maintenance requests were fixed promptly.
Our only problems were ants in the kitchen — the first few months were frustrating as we tried multiple ways to get rid off them. Finally, after caulking the pantry and treating the apartment for ants for the second time, we got rid of them. Our electricity was also painfully high, but we had a corner apartment and any corner apartment will have high electricity!
As a whole, my experience was enjoyable and I would recommend this to anyone.

Great location & I love the floor plan. My unit is a bit noisy but maybe it’s because they are older apartments.

Here’s the deal guys. Because of the price point, you’re going to get a variable clientele living there. I didn’t luck out b/​c my building is fully of people who apparently like to trash the outside of the building. Problem is the management doesn’t do anything about it and they just let the building look like crap. Moving b/​c of this unfortunately.

I have lived here for about 7 years it has been quite a experiment dealing with apartment break ins flooding apartments an many more, why do you say am I still here believe me I will be leaving when my lease is up.

Cons:
In the 1year, 3months I’ve lived here, the entire staff — including management has changed 4 times. Three of those changes have been withing the last 3 months! I signed my lease at the end of October, when I moved in in November the staff had changed. Those guys were there almost an entire year. Things were pretty good, the property was maintained, and maintenance calls were promptly answered. Unfortunately, the entire staff, minus one was fired supposedly due to misappropriation of funds. I guess they were keeping things up in order to keep questions at bay.
Things have quickly gone downhill from there. The next group of people were there a little over a month. I hear the new manager was either just lazy or overwhelmed, depending on who you talk to. This next crop have only been in place a month or so, but it doesn’t look promising.
The Christmas lights that were in front of the complex looked half-​assed and tacky (especially compared to sister property GE @ Founders Park). The US and TX flags out front were ragged, dirty and a piece was torn off and left in a tree for days! The area around the trash compactor is overflowing with trash and furniture. I would be embarrassed and disgusted if I lived on that side of the property.
Of course there have been none of the activities we had during the year the guys were in the office. The breezeways are no longer being washed. Now all of a sudden we’re being harassed by tow truck drivers. Cars are dangerously speeding through or slowing driving along with loud, booming music. The gates are starting to mess up again. The exercise room and business center are outdated.
You can pay a monthly fee to park under the carport or for a garage. The problem is an inadequate number of spaces in some areas. Also, people have been allowed to lease more than one garage and use them as storage. I understand that with the housing market crisis a lot of people had to leave their homes and downsize into an apartment. However, I don’t think it’s a good business practice to allow them to be used in this manner rather than car space. Taking up two garages and two parking spaces is not fair to all renters. With the cost being around $ 75 for the garage space, a storage facility would be about the same.
Pros:
The location is great! There are plenty of parks and restaurants.
The property is pet-​friendly, although there could be a few more pet waste receptacles.
Trash is picked up right out front on Mon, Wed, and Fri.
The units are nice with good floor plans and the property, overall, looks pretty good.
Although it frequently fluctuates, the rent is decent, and a skyline view is available if you’re willing to pay the extra. Rent can also be paid on-​line, which is convenient and easy to set up.
I love the location so much that I will be here a while. I just had to put get this off my chest, I guess. Did I mention that the location is superb?!