Ideal Dental Uptown

Everyone is great they take care of you and care about your health, the doctor and staff is awesome they really care about you and make you feel great, definitely recommend this location.

Very good service I was so happy with dr Fonvilles service he was so kind and had such a wonderful personality staff is so helpful I highly recommend this facility it makes u feel good that someone cares about u not just your money I was glad I choose ideal dental clean facility too

Like any other Doctor’s office, the wait was LONG, which was really annoying since we were both on a time crunch. However, the service is great and the staff is friendly so we both took x-​rays and cleanings done. Was not painful and very quick. Unlike other Dentists, this Doc was very honest and I didn’t get the feeling that he was trying to sell unnecessary procedures. He was very kind and funny! They go through the bill so we don’t run into unexpected charges which is very thoughtful. My husband and I will both be back for our follow-​ups! Definitely recommend it!

My dental insurance is BCBS Texas, so it’s been difficult to find a dentist who accepts that insurance. I was pleased to find Ideal, especially after reading the Unilocal reviews. I booked an appointment for a Saturday cleaning about one week in advance. But when I showed up for my Saturday cleaning, the office let me know that my appointment had been canceled! Another patient (with a root canal?) was running late. The office claimed it had called, but I had received no calls that day.
I understand that appointments can run late and that the root canal patient was a priority over my cleaning, but I do expect an office to be courteous enough to call a few hours in advance with a cancellation — or at the very least, pushing my appointment time back an hour. Ideal charges $ 50 to a patient who misses an appointment, but they don’t offer anything in return for canceling (without notice) on same patient.
One star for the poor treatment of a new customer, who is not going to give Ideal a second chance.

ideal dental is not a place i can suggest to get crowns!!! i if they tell you u need crowns take that as a warning not to get them there. it took me 7 months to get the crowns and they still are not straight and will have to be replace! this is not acceptable to me when a doctor says to me see if u can get use to them… i expect perfection after such a long long wait.
they seem to constantly try to up sell and in general need organization! the girls are all very nice and the place is comfortable..
i don t like to write a negative reviews, however, in this case it is absolutely warranted
Although, if the doctor would like to fix her mistake… i d be willing to allow that as long as the 2 teeth in front are straight and not up on the side of one tooth. i feel like i should get at least 2 good crowns for my money i spend.
L. S.

First off. I hate people who only give negative reviews. BUT this is completely necessary. DO NOT GO TO THIS PLACE. Strip mall dentist at its stereotype!
The assistant only took my xrays then the dentist immediately came in (no cleaning done by the assistant at all). He told me I needed microchips (c/​antibiotics on them) put into my gums which would have cost over $ 200 out of pocket. I have a friend that is a dentist in another state and she told me this was completely unnecessary at my age. He INSISTED I get a deep cleaning which was another 85 $ out of pocket which I agreed to. As I was leaving he also told me he needed me back in 30 days for ANOTHER cleaning??? Never have I been told that before.
This deep cleaning was completed by using a «cavitron» aka the worst pain ever if your gums are not 3’s or better. The assistant asked «should we numb her» and he replied «no she seems like a tough girl…» WORST PAIN I have ever felt in my mouth. I had to tell him to stop at least 3 times and he would reply «ohh we should probably turn the machine down.» I was so uncomfortable and clearly should have been numbed up. My teeth and mouth are still very sore.
The dentist was extremely rude to me making comments like: «do your whitening trays go to the back of your mouth… because your teeth are YELLOW. you must have had REALLY yellow teeth.» ha thanks. Lots of other comments were made as well which made me feel extremely uncomfortable. He was completely unprofessional and did not have the needs of the patient as his first priority. He clearly works at a strip mall dentist for a reason (and yes, also my fault for choosing it).
I would NEVER recommend this place to anyone. Ever.

Horrible. My wife and I went there. It felt like a scam the entire time I was there. They didn’t even clean my teeth. They said I needed an $ 80 special cleaning before I can get the regular cleaning. On top of that i needed $ 3000 worth of work according to them. They didn’t say that to me in New York last year when I had a cleaning. Never going there again!

I just moved to town and needed a cleaning. Luckily this place was able to fit me in the schedule quickly. Very friendly receptionist and didnt wait unusually long. There was a special for $ 59 for exam/​xray/​cleaning. I did not appreciate the amount of time I was left standing with my Xray vest on with my teeth in the grid mouth piece. Very uncomfortable and unprofessional. The young lady helping me took my blood pressure and left the room leaving the monitor on me and i ended up it off. I was asked several times if i eat loads of sugar. I was told i had 4 cavities and needed a crown. Also– the weirdest thing– i was certain i had a bit of gingivitis yet the dentist told me i had a lower muscle in my mouth constantly pulling on my gum line and the only way to fix it was having a piece of gum taken from another part of my mouth to place on it. I was at a dentist in March and never heard anything such. The best part was when i told anyone that i flossed they responded with «really???» Haha who says that? I had paste all over my face after the dentist «cleaned» me. Good for the cost and but if u like a higher standards i suggest going somewhere else.

This place is a nightmare, very immature non professional lying front-​end person which name I shall not mention. Front end person switched appointment dates for wife and I then they wanted to charge us for not showing up when they wanted us to not when we were able to. My insurance was charged for deep cleaning and a month later they wanted to charge me for another cleaning back to back. The Dentist on hand on the weekend was actually very professional and welcoming to bad they hired a retarded front end woman. Google is full of good reviews left by Ideal dental Uptown employees. I will never return to this strip mall dentistry again and if you value your sanity you should stay away from this place as well or it will bite you in the end.

Great dentist! Today was my first time, and I was quite impressed! The staff is very friendly. The new patient paperwork was short and to the point! Dr. Fonville was funny and educating! He was fairly gentle with the cleaning. They all welcomed me with open arms. Nice place!!!

I saw Dr. Fonville and he was GREAT! I am not a huge fan of going to the dentist and get really nervous about going. I used the same dentist my whole life from my hometown and was unsure about trying a new one. The whole staff is friendly and Dr. Fonville made me feel very at ease. I definitely recommend Ideal Dental

I love this place! It’s crazy that I’m raving about going to the dentist, but here it is!
I came in on a SATURDAY for a cleaning and some wisdom teeth problems. It had been years since my last cleaning, so there were early signs of periodontal disease. It was the result of my lack of maintenance and my wisdom teeth being fully erupted. They had to do a deep cleaning where they went under the gums! I was worried it’d be an uncomfortable and painful experience, but the staff was so friendly and calming, I almost wasn’t fully aware they were cleaning my teeth.
After they did the special deep cleaning, the dentist came in to examine my wisdom teeth. Since they were fully erupted, they said they could take them out that day in a simple extraction (no being put under)! The office manager then came in and outlined my bill to me. She explained it line by line to making sure I understood everything before the procedure.
I was so shocked that all this happened at a Saturday appointment. I have never had a more positive experience at the dentist!

I absolutely LUV Ideal Dental! The office staff, dental assistants and Dr. Fonville are wonderful! I broke a molar last night and was in excruciating pain — they were able to see me, create a treatment plan and fix the problem to alleviate the pain and it is Saturday! I have found my new dentist here in Dallas! Needless to say, I will be referring my family and friends! Thank you Ideal Dental! =)

I’m the biggest wimp when it comes to dentists (or anything medical) but Dr. Fonville was so patient, gentle and hysterical that my fear of dentists has subsided. This was hands down the best dentist experience I’ve ever had. I’m so grateful for professionals who are good at their work but are also just really great with people. Monique, his assistant, was a rock star and the lady at the front desk was super sweet. I’ll never go anywhere else now.

Office staff and dentist were very friendly. I didn’t have to wait more than 5 min to be seen.

BEWARE!!! I decided to try ideal dental because they were open on Saturdays. HUGE HUGE MISTAKE!!! I had gotten a flyer for a dental cleaning. I went in and they told me I had a couple of cavities that need to be redone and that I also needed to have a root canal. I could not understand because i had no pain. I have no insurance. they gave me a quote, and stated i needed to do this asap to prevent further damage. I told them I did not have the money, but the real reason was I wanted a second opinion. I told them I would get back with them then they offered me a discount if I would have it done right then. I went to my dentist the following week. my dentist told me there was nothing wrong with my teeth and they were perfect. I can only imagine what kind of damage the dentist at Ideal Dental was going to do to me. It is no wonder they wanted to do it right then! I will be reporting the dentist to the dental board for lying. STAY AWAY FROM THIS PLACE. I have heard that dentist that work for companies like this have to hit a quota or they get let go. Investors PAY FOR THE FANCY PRACTICE/​EQUIPMENT and hire the dentist. STAY AWAY! I WAS ALSO TOLD THEY HAVE STAFF POST GREAT REVIEWS!

After calling around a handful of dentists, Ideal was the first one to be open on Saturdays. Exactly what I needed… CONVENIENCE! It had been quite awhile since a visit to the dentist and was a little scared I must admit, but everyone was so friendly and informative and they made it a great experience. Granted, since it had been QUITE a few years I also needed QUITE some work and Ideal had a great payment plan through CareCredit. Again, convenience. Five stars from me :)

Went to Ideal Dental on the advice of a couple of friends. The office staff is very friendly and they were able to get me in within a few days of my phone call. The facility is brand new, modern and appears (to my non-​dentist self) to be state of the art equipment. I have seen both Dr. Baker and Dr. Fonville now and they are both very competent, friendly and take their time with you. They recommended some additional work be done and were very clear and up front about out of pocket costs before they did anything.
I highly recommend this clinic for your dental needs. I have been twice now (once for a follow up after a deep cleaning) and both times have been very pleased with the service and competency of the doctors and staff.

From the moment I walked into the office and heard a Gershwin song playing lightly over the speakers, I knew it was going to be a good experience. The office manager, Yashika, and I joked about the lounge vibe and she answered all of my insurance questions thoughtfully and professionally.
I came here after having a recent and jarring experience with another local dentist, and let me tell you, this place is a breath of fresh air. The staff, dentists and hygienists alike, are both jovial and professional. I had a filling done and some deep cleaning and will be back in a month for some more fun.
Thanks for the laughs and the treatment.
Tiffany

Unfortunately I was totally disappointed with my experience. Substantial wait times, unprofessional staff and multiple systems errors earned Ideal Dental 1 star.
I encourage all prospective customers to avoid at all costs.