J Hilburn

This place is very very unprofessional. I had appointment with Wedny Yu,(Houston) on ⁰⁵⁄₁₉ at 3:30 p.m. and she was supposed to come to his apartment. My son is an MD, and very busy, I took time off from work. When I made the appointment on 5/​17, it was they who said they would go to my son’s apartment to measure him. I his mom, was supposed to meet them there. At the last minute, 2 hours before the appointment, she says that her company finds it «in their reps best interest» to meet at a public place and wants us to meet her at her husband’s office. And then she says, if we do not do that, we are cancelling. Long story short, we lost time. (As busy professionals we do not have the time to make another appo) And since my son is moving to a different city, he wont get his suits on time. NEVER TRUST WENDY YU

My husband is tall, well built and wears a suit and tie everyday. His comfort is crucial especially spending hours in the same clothes in and out of the car, buildings, meetings with clients, etc. conventional «off the rack» suits and shirts are just to hard to find and don’t always work. Our rep in Massachusetts is Janet Bessemer– she is fantastic. She is also a professional traveling tailor which I’m sure makes her extra great at fitting men so well. These clothes are 100% great quality and worth ever dime. Some are reasonably priced– others can be pricey, but well worth it all the same. I’m happy my husband has found a clothier that isn’t unreasonably priced. Very happy with j. hillburn and very happy with Janet Bessemer.

My worst retail experience ever. suit showed up after «custom» fit and was not even close. Style details were WAY off from what was promised in the sample book. Do not believe the you can return it because you will be told that you cannot. buyer beware.

I absolutely love my duds from J Hilburn. Jocelyn, my style advisor here in Phoenix is a doll! We have a blast going through the various fabrics and putting together versatile outfits that accentuate my build. My first shirt fit perfectly and I haven’t looked back since. I’ve ordered 10 more, 6 pairs of pants, and two belts. The quality is outstanding, the fit — perfect. I get compliments from complete strangers on my look these days — but best of all, my girlfriend makes those eyes at me when I walk in the door after a long day at the office. You know the look I mean. Good times…

Use them in Nashville. Loved my shirts! Will order again.

I ordered from a rep in Chicago. I ordered a slacks and a custom shirt to try them out.
Custom shirt — Upon delivery, the custom shirt had a collar too tight to button. The rep took the shirt back to adjust the collar. After I got it back, it is better, but can’t really work with tie cause dimensions are off. Oh well, at least it buttons.
Semi made to measure slacks — Their slacks are measured by the waist and then I had to get the pants hemmed to the right length myself. WTF, what do I need the sales rep for then? I thought that was pretty odd. To make matters worse, the pants were too tight after they arrived so the reps one job of measuring to get an off the shelf waist measurement was a failed task. Because the waist was too tight, the J Hilburn rep took the pants to a tailor to loosen. The second time I wore the slacks after they had been loosened, the slacks ripped at the seat seam. I have never had this happen with any pair of pants.
I asked to return to the pants for a refund. That request was denied. It shouldn’t be surprising that I am not going to use J Hilburn again.
I have tried two other custom clothing places out of Chicago with a lot better results… Balani and Tom James.

I was a customer of another custom shirt maker in Dallas for 15 years but I made the switch and I am so glad I did!

I was a little hessitant at first, thinking that any custom shirt for this low a price was probably gimicky at best. I was completely wrong. The fit and quality are superb. I have two right now, but will certainly come back for more.

In a city where BMW’s feel as ubiquitous as Hondas and women get decked to the nines in the latest dresses for a regular bar, I felt ambushed by how fierce the fashion in Dallas had become.
Regardless of the number of shirts initially ordered, they only make one shirt to start to make sure the measurements are just right. Having already had been disappointed by custom shirts from China, India, and even the states, I felt resigned that I would forever be confined to pedestrian shirts from «off the rack». My first shirt from J Hilburn didn’t inspire very much confidence, feeling more baggy than a Brooks Brother shirt and looking almost like a dress in the mirror. But to their credit, they did everything to make things right.
Steve definitely knows his shirts from the fabric right down to the construction of all the main designers. He listened patiently to exactly how I wanted my shirt was fit and got it exactly right after the first rounds of alternations.
I’m now on my fourth shirt and the quality of the lining, the fabric, the cut, and the fit are all amazing. Compared to the Hugo Boss, Paul Smith, and Ted Baker’s in my closet, these new custom shirts really put them to shame. Only the Zenga and Armani shirts I have really put up any muster, but J Hilburn comes custom at a fraction of the price – J Hilburn may be one of the best kept men’s fashion secrets in Dallas that I’m almost hesitant to write this review.
The fashion bar has now been raised in the most unexpected of cities not named Paris, London, or New York. J Hilburn defines style backed up by a whole lot of Texas sized substance.