Kohl’s

Came here after browsing online for bathroom décor and didn’t really find the colors I was looking for in store. Who would have thought burnt orange towels and toilet lid covers would be so hard to find?!
The store itself was nice and clean. Not too much disorganization. I had no interactions with staff, so I can’t say much about service.
I like Kohl’s (mainly for clothing) and think you can maximize your savings utilizing their cash back coupons. You just gotta buy the right thing. I browsed their kitchen appliances and lot of the same exact items can be found elsewhere for quite less.
Unless you’re good at math, don’t go crazy over the cash back coupons that get you to buy something that’s overpriced by $ 20 to use a $ 10 off coupon when you could have just got it somewhere else for $ 20 less… know what I’m sayin’.
For instance, I bought a $ 10 Bella blender at BigLots that was $ 30 at Kohl’s. Same one. Now $ 30 isn’t bad, but I prefer 20s over 10s in my pocket… naaah mean?
But I’m not hatin’ on ya Kohl’s, do you. I’m just Unilocaling out the community…

This Kohl’s is always stocked, kept clean, and the employees are always so helpful. I just recently discovered this certain location and it’s my favorite one. If you ever have any problems (which I doubt you will) and need to speak to a manager; ask for Michelle or Haley. Two of the best people I’ve ever met. They will be so helpful, I promise you. they are always willing to go that extra mile for a customer. This store is fantastic. Such friendly employees as well.

I have been to this store twice during the week and I experienced bad customer service. However when I go on a Saturday I have excellent customer service.

If you’re ever in the mood to feel bad for spending your hard-​earned dollars at an establishment that will treat you like utter crap, Kohl’s is THE place to go.
I bought a shirt on Kohl’s website and at check out was presented with the option to pick it up in store instead of shipping it. I had to run a few errands later in the evening anyway, so I figured I’d save myself the cost of shipping and just stop in and pick it up while I was out. No big deal, right?
Boy, was I wrong.
First of all, as soon as I walked in the store the shirt I’d ordered — easily a dozen or so available in all — were plainly visible on a rack near the entrance. I stopped and checked out the quality and the graphic printed on the front. Cool, it looked like the photos online and was what I wanted. I asked a cashier in the front where I could pick up my order and was directed to the back of the store.
I’m not sure what the story is entirely on this, but the employee manning the customer service desk was sitting down when I sidled up to the counter. (As someone who spent MANY years working in customer service, the idea of sitting down in plain sight of customers is baffling to me.) I told her that I was in to pick up my order and gave her my order number. She curtly inquired if I had received an email notification that my order was ready to be picked up. I checked my email — nope. No big deal, right? I mean, the shirt I ordered was, at best, 50 yards away at the front of the store, and I let her know that there were a bunch of what I ordered up at the front.
This was my gravest mistake. I should have known better than to assume that just because something is available, it is under no circumstances ACTUALLY available until the employees of Kohl’s have deemed it so. Never mind that the funds had already been deducted from my account and that they already had my money, or that I’d already driven across town. «Ginger» tersely informed me that they had 16 hours to fulfill an online order for store pickup. My order had not been fulfilled, therefore I could not pick up and take home the item that I had 1) Already paid for 2) Was on a rack a mere 50 yards away, simply because they «have 16 hours to fulfill online orders» and no one had yet bothered to go grab ONE SHIRT from the front of the store and bring it to the back of the store.
Ginger acted as though she had no idea why I was upset. She went as far as to hassle me and make sure that I understood that they had a sacred, holy, indisputable 16 hour time frame to fulfill online orders. She did relent and call a supervisor, Brian, who finally brought the shirt back from the front of the store and made sure to inform me of the favor they were doing me because I had the audacity to stop by to pick up my order prior to their having 16 hours to grab a shirt from the front and bring it to the back.
Both Ginger and Brian were absolutely horrible with regards to customer service, neither of them have a clue how to assist a customer professionally, or even politely. This should have been a simple matter of «Oh, it hasn’t been fulfilled yet but since there’s plenty of stock at the front we’ll take care of it.» It should not have been a big deal and Ginger and Brian felt that it was necessary to make it so and hassle me over ONE shirt. Truthfully I probably would’ve had an easier time had I just stopped in the store and purchased it then versus paying ahead of time online.
Kohl’s could stand to take some notes on customer service from Nordstrom, who was my next stop. I’d ordered a pair of shoes online and requested in-​store pickup. I hadn’t received the fulfillment notification yet either, but I gave the order number to a notably very friendly Nordstrom representative who noticed that for some reason my order had be declined, but noted that the shoes I’d ordered were pretty common (Converse All-​Star low-​tops) and sent someone to the stock room to grab me a pair. They all had smiles, they were all professional, and it was literally no big deal. They had the shoes, they rung me up, and that was that.
Suffice to say, I have no plans to continue giving any business to Kohl’s. I do not advise shopping here anyway — the women’s department was a complete and utter disaster zone, completely disorganized — but I absolutely do not recommend opting for store pickup unless you’re in the mood to for being berated for actually coming in and expecting that someone there has actually done their job. Insisting that they need 16 hours to grab an item that is in stock in the store and bring it to customer service is, frankly, embarrassing and ludicrous.

Men’s section looked like a tornado touched down in the middle. Not sure why dress shirts have to be opened. Neck and sleeve sizes are right on the package guys! Shirts were literally just waded up and stuffed back in the racks by staff. That is when they weren’t just left in balls on the floor.

I just recently became a Kohl’s junkie, my best friend introduced me to this store. Don’t get me wrong, I knew about Kohl’s and shopped there casually but my best friend really got me addicted. First you must consider it a store some what like TJ Maxx or Marshall’s. It’s definitely hit or miss on good finds and you must look. Go there in your comfy shoes and close and be prepared to try on several outfits. Next you have to sign up for the rewards card, they don’t do the best job advertising it because most associates are too busy trying to «sell» you a credit card but you don’t have to sign up for the credit card to still get rewards. YEA! You simply provide an email and phone number and can get the rewards card plus you get a 10% discount when you sign up. Then for every $ 100 you spend at Kohl’s you get $ 5 back in rewards coupon. I find this so awesome, considering most rewards I get from other stores is only connected with a credit card.
The other thing my best friend had to explain to me because I just ignored them were the «Kohl’s Cash.» In the past when I got these, I always let them expire but now I realize they are just as good as money. If you follow the sales, sign up for rewards, sign up for emails for extra discounts plus use the Kohl’s cash you can get quite the bargain. In fact, you can get almost a steal. For instance, today I had $ 40 in Kohl’s cash that was about to expire plus a $ 10 off coupon and a $ 35 store credit. With all of that I only spent $ 25 on a new comforter set, shower curtain, and some kitchen towels. How is that possible?
I always joke that with all the discounts and coupons Kohl’s is practically giving away items. The reason they only got 3 stars from me is because there customer service is just okay. You really need to be a self-​sufficient shopper and know how to navigate the coupons, rewards program etc because there aren’t too many employees that will take the time to explain it to you or help you save with all the coupons. Also, the store isn’t exactly always stocked or clean. It seems as if they are always low on staff. But if you know that you are going for a great bargain on some items that are better quality then other discount stores then you will enjoy your experience.
Be careful because you can get addicted to shopping at Kohl’s like I have in the last few months! Happy shopping!

Went shopping with the wife today and we stopped at many places. Kohl’s has a better selection of everything than Marshall’s but the prices are not as low. On the other hand, you spend $ 50 and you get a certificate for $ 10 off next time you shop, with no minimum. So overall it’s a pretty good deal.

I stop by this location because it is right by my apartment. The store is clean. There is always a good variety to choose from in terms of clothes, kitchen and home goods and jewelry.
I do feel that the store could be better organized. There is a lot of clutter and it can be overwhelming.

Horrible customer service. They required I supply my drivers license in order to charge to my account since I forgot my Kohl’s charge card. It was no problem, but they kept my drivers license. I couldn’t make it back for 2 days to pick up my DL and when I returned they couldn’t find it. The manager was very flippant so was the customer service rep. They had 2 great cashiers who attempted to help me, but their leadership is deplorable! I returned the $ 230 worth of products I bought there because I won’t support a location that sucks this bad!!! I’ve submitted a BBBS complaint and have been making every attempt to call them to no avail.

Selection is decent, management and customer service suck. I went in tonight and perused the Clearance racks. I discovered a chair marked down for 5.99. I took it to the register and it rang up for 59.99. I told the cashier that it rang up wrong and asked her to double check the sticker and was told that that sticker must have been printed incorrectly. I asked for the manager. The manager, Lacie (sp?), was extremely rude and pretty much accused me of switching the sticker with another item. She rudely said that «this isn’t even the sticker that belongs on this item.» When I tried to explain that this was not my fault, she told me there was nothing that she could do. Whatever happened to the customer always been right? Or at least not accusing the customer of cheating you because you can’t properly label your clearance items. I won’t be returning here.

When I was in middle school I hated coming here for clothes, for some reason I associated it with «cheap.» Fast forward a decade, I tried Kohl’s again for clothing and that thought still sticks true. Most clothing items in this store just fall short and are more expensive than similar retail stores (without coupons). I will continue to steer away from Kohl’s. The only goodies I find here are in the kitchen/​home goods department, unfortunately this place tries to sell clothing, jewelry and accessories too.
Ick!

Sometimes disorganized but overall a good store. Lot of «Dad» stuff and cheaper kids stuff, but considering their pricing and quality, I am sold. My job allows me to wear jeans and polos. Never buy the jeans here (I always go uppity on quality for these at like Nordstrom), but for the price, their polos here are amazing. Even the store brand has collars that rarely «curl» on you.
The wife has found some cute’sy clothes here in the past but she doesn’t like the fit many times.
She and I do love the «home» section of the store. When using their coupons + in store discounts, you can really get some top of the line appliances and sheet sets/​bath towels/​etc. Consider getting their credit card, ask for a low limit and then use their coupons about every 3 – 6 months to get some really great deals!

Not really my type of store but I did happen to find Tony Hawk skinny jeans here for fairly cheap! The store is clean and is in as nice area! If your looking for clothes at a decent price. You should check it out!

This location of Kohls was clean and had an alright selection. I am just not the biggest fan of the ‘style’ of clothes here. However, I ran in for an interview shirt. I got what I was looking for and it seems that they were having a gigantic clearance sale. I got my shirt for $ 12 and I was happy. The only frustrating part was that I had to dig through the clearance crap to find anything. Oh well, I got what I went in for.

I’ve been to this Kohls about a half a dozen times now. Enough times to get a good feel for it. This store is generally well stocked and well organized. The aisles are clear and clutter free and the dressing rooms are not so full of unwanted items that you can’t even shut the door to try something on. There is ample parking on both sides of the store which makes it easy to park outside the door nearest to the department you need to get to so you can get in and out fast. The last time I was here I was using an electronic gift card sent to me in my email. They were patient while I scrolled though my e-​mails to get the appropriate information for me. I suggest you sign up for e-​mails from Kohls so you always know when a sale is. I try to plan my trips around the 20% off or Kohls cash days for additional savings.

I needed to return an item and they made it easy — they even offered me store credit instead of cash in case I wanted to keep my «Kohl’s Cash,» and explained that it would lose value if I took cash instead.

It’s Black Friday and I’m checking out who has the best discounts around. Went to Target… surprised there wasn’t much there, checked out Gap and Banana Republic… same thing. Checkout out Kohl’s…
WOW!!!
Almost everything in the store is marked down to 40% OR MORE!!!
I didn’t go in the early morning hours when it’s crazy but I came in around 10am.
I got a reed diffuser, retail price $ 30, sale price $ 10…saved 66%!!
And I got this pair of memory foam pillows, retail price $ 60, sale price $ 30…saved 50%!!
I love Kohl’s…when they’re selling at bargain prices!!!