LOFT

I am bummed to give the Loft three stars. The loft is one of my favorite stores so I was excited to go into this store. The reasons behind the three stars: I was not greeted at any point in my shopping experience. This is out of the ordinary for most Lofts. Also, the employees that were in the store were arguing about different shifts which I find very unprofessional.
I’m sad about this review but maybe there will be others who will have a better experience.

Recently shopped at this store and had a bitter sweet experience. Had great customer service from an employee by the name of Erin. However, they did not have my size in either of the two items that I wanted. Erin tried every resource to locate the items for me with no luck. I greatly appreciate her helpful and go getter attitude. I will shop at this location again, but only when Erin is there. I had a bad experience with a gentleman that works there. I will NOT shop with him.

I really like this store. It is the one that most people don’t remember so they usually have everything in my size. And it is a lot easier to get in and out of this store than the one at Northpark because of where it is located. Yes it a little smaller than the other Ann Taylor Loft stores but that doesn’t mean it doesn’t have what you need or that it is a bad store.

Out of all the Loft stores in town, this one is the most disappointing.
Most of the stores in town have great and friendly employees who always make sure to check in with you as you browse to make sure if you need help, not this location. Each time I go in here the staff minds their own business and I always have to hunt down someone to help me. Not only that, I have never come across a friendly employee here. Is this where they send all the employees they want to fire but aren’t quite sure if they should?
On top of the lame staff, this store seems to get all of the left over items of clothing and accessories. Whenever I go in looking for a specific item that I saw online or in another store, they never have it. Not because theyre sold out, but because they never got it! Why even have this store?
I’ll stick to Northpark or West Village.

I love and hate loft. I love their clothes but hat how it sucks you in (: and makes you buy their clothes. I do think they are over priced but it’s one of my top three places to shop because they have clothes that pass for business casual.
I bought a sweater (actually it was two for $ 50). I really liked the fit and the one color they had in my size but it was a much better deal to get two. I was saddened when they didn’t have another color in my size, I ended up having to ask a worker (and they were so helpful) to see if they had my size in the back and they had one.
I wanted to wear my new sweater the next day and it had a hole in the sleeve. I have to take it back now and hope they have it in my size.
The customer service was great. I don’t se my loft card often so I was concerned that after a recent move that I may not have changed my address… they even checked that for me.
The last down side is that it’s in Mockingbird station, due to parking I am not a fan of this area. Due to parking and their stock I will be trying the other location for my return.
I do love loft so I will definitely be visiting again, I am sure.

This review is for all the stores not just the Dallas locations… there stuff is not well made. almost everything i have purchased has come un– seamed, fallen apart and in general is just made cheaply.