Planet Fitness – Dallas – S. Buckner

Absolute trash. I signed up in east Texas with the black card thinking the system was just like the rest of the gyms out there: 24, LA Fitness etc. Wrong. You can access other clubs up to 10x a month, scan card and then sign in. Hassle. I live in Dallas but signed up while visiting family. So the east Texas gym was my home gym. So I had to wait 90 days to transfer to a club in Dallas.
After submitting the request online I then had to go to the new club and sign a new agreement, new card etc. So extra. So I went in and only one person there can do admin work. So after waiting 15 min and being skipped a few times I was helped. I had decided then to cancel the membership. It’s a $ 55 buyout and you are still billed for next months dues also. The staff is rude and not very helpful. Didn’t try to keep me as a member and not caring at all.
If you really want to lift don’t do planet fitness. So squat racks, bench presses, etc. It’s a gym to get people started but not to progress. Also this location is in the Grove so coming over here late at night is not happening. Very disappointed with the PF brand and all the craziness just to be a member. They’ve got to simplify the membership process and get staff in place who actually give a damn. Not a good experience and I will not be recommending to anyone else.

It’s an OK gym came with one of my friends just to workout. real small can’t bring a jug of water in for some reason didn’t give me a reason think only good thing about this gym is its 24 hours everyday and you can bring a friend whenever you want.

Your «typical» box gym. The equipment is adequate and they have enough of it to accommodate rush times. But they aren’t interested in genuinely helping you and giving you the best experience and getting you healthy. They leave candy and a variety of unhealthy sugary foods out depending on the day. For someone trying to make a healthy lifestyle change, why on earth would I want to be tempted with that in my face. AND when you sign up, they tell you a date you need to cancel by, and yes I signed off on it, but we have very busy lives and a lot to keep track of. I’m moving and missed the cut off by 2 days for the Annual fee. So of course, now I’m charged for the month of January and this fee, so 50 dollars. I now own a gym up in Farmers Branch and I WOULD NEVER treat my clients this way, because I actually care about them. Charging someone an annual fee who has barely been a member of your gym for 3 months is RIDICULOUS, whether that’s in the agreement or not. It’s why I left box gyms and will never run mine this way. Put your money towards a gym or program who genuinely cares about you, not your credit card.

Facilities are adequate and staff is friendly. HOWEVER, People here act as if they don’t know how to read and or count by 5s leave plates/​weight wherever or on the other side of the gym entirely. Staff doesn’t seem to care or make an effort to correct this.