Salon Lucien

So the guy who had cut my hair for my entire life decided that he didn’t like my hair longer (and my wife and I both do), and cut it the way he thought it should be several times, prompting me to find someone new. I had my reservations about going to a «salon,» but my wife persisted to the point of buying me a gift certificate and sending me to Ty, who does her hair.
I’m sold… Not going anywhere else. I like it because he’s talented and makes me feel right at home (which is saying something, I do NOT feel at home in any salon, per se), my wife loves me going there because I look my best.
The staff is always friendly, and I actually enjoy going to a salon (words I never thought I’d say), as Ty and Tanya have become friends of ours.
You won’t regret it, check ‘em out

It’s definitely hard for me to believe that this is the best of D. I walked in and saw brands like Kerastase and Oribe, very hopeful, plus clean and busy work stations; so it started on the right track.
Then, strangely, I was given a salon gown to put on with no room for me to change in. I put it on right in the middle of the waiting area, can you say awkward?! I’ve been to a $ 45 women’s hair cut salon and they at least had dressing rooms.
Finally Tan comes out with his very upbeat and teasing attitude. He is the reason why I’ll probably be back. I am very spontaneous with my hair. I will wake up one day, decide to completely change my look, book a next day appointment, then walk out either proud or ashamed of my decision. Because of my rash behavior, Tan is the exact stylist that I need. He is someone that will warn me when I’m wanting something dumb, and he is not afraid to tell it to my face.
I wanted bangs and my hair all the way to my shoulders during this visit. I had a picture that I showed him and I think I left with something better than that. The journey to it though wasn’t so pleasant.
The washing stations are very comfortable with adjustable neck rests. It was very relaxing and I didn’t have to look up to glaring lights on the ceiling. The cut was also great. I can tell Tan is very detailed and it was like he knew my hair better than I did. He definitely knows how to handle Asian hair!
Then the heavenly powers decided to put a blip in my experience. The blow drying portion was the worst I have ever had. I had to pull away at least three times because my scalp was literally being burned. No apologies, no nothing, he was probably off in his own little world.
After using a wand to style my hair, he had another girl finish off. While she was being interrupted by another guest asking questions, she too almost burned my scalp! I flinched and all I got was a surprised look on her face, no apologies, no nothing!
It was terrible, but fortunately for them, I absolutely loved my hair. This is a love-​hate relationship for me at this salon. I’ll have to make sure to tell them I have a sensitive scalp or that I’m balding so I have more skin exposed.

So I’ve only been once because I don’t live in Dallas anymore, but I give Leighanne 5 stars and I am tempted to drive all the way back from Houston just to have her color my hair again!
My overall experience was the best I’ve ever had at a salon. I was impressed by the friendly and professional service and by the fact that I was seated immediately and they got started ON TIME!
My hair is naturally a medium golden brown with some reddish-​blonde tints. A year before this, I had gone to another salon where I asked for a warm auburn color and after the stylist’s three attempts, (yes, three in one day), I came out with maroon hair… and in tears. It took me a year and a half to go back into a hair salon, and when I did, I walked in with quite a mess of color going on. My brown roots had grown out almost to my chin, while the bottom half was a nasty faded mix of maroon with some random brown/​blonde trying to show through. Yuck.
Leighanne listened to my sob story and assured me she would fix me. And she did! I showed her pictures of what I wanted and she literally matched it exactly. She gave me a slightly darker brown base color to even it out, and beautiful golden blonde balayage highlights towards the ends. It looked so natural, even for ombré. My parents especially loved how natural it looked. (I say this because they have no idea what the ombré/​balayage trend is all about, so I was pleased that they thought it looked so natural).
My hair is long and thick and other stylists have made excuses to speed up their work so they can move on to the next client. Leighanne paid such attention to detail and took her time. She even stayed an hour after they closed just to make sure it was done perfectly.
Don’t be discouraged by the negative reviews about the price. I mean, yes, it was pricey (especially for a college student), but it was worth every penny.

While looking for a new salon for a hair cut, I came across this place in the Best of Dallas contest. When I Unilocaled it, I was surprised to find it was only three stars but I decided to try it anyways.
Ladies, if you are looking for a place to relax for an hour and get the best hair cut go here and make sure you make an appointment with Ty Burkhart. From the moment I walked in I felt comfortable. The receptionist was warm and helpful and Ty was waiting for me even though I was early for my appointment. I was offered hot tea which is always a nice touch. Another lady washed my hair (I forgot her name!) and she was sweet to check up on me a few times.
I left feeling like a million bucks. Ty talked to me about what I wanted. He showed me how to get the look at home. He asked questions to make sure he cut my hair properly. I absolutely trust him with my hair.
TLDR: Go. Book an appointment with Ty Burkhart. Incredible, relaxing experience that I deeply enjoyed.

So, today my quest begins. I’m officially in search of a new salon! I have been loyal to this establishment way too long. I use Christen quite frequently for blowouts, which have progressively gone downhill in recent months.
First, whenever you buy a series, which is 10 blowouts for $ 350, and schedule an appointment, you are not allotted the usual blowout time as if you had paid the full price of $ 50. What? Why? Why not tell clients about your little trick upfront?!
Next, this place has a plethora of cosmetology students working in the salon who shampoo and «start» the blowouts. I use quotation marks because they sometimes end up doing well over half the drying. Yesterday, I only spent 20 mins of my appointment time with Christen actually styling my hair.
Finally, the owner, Mary Crossland, walks around the place with this awkward, arrogant strut checking herself out in each mirror. It’s actually rather comical.
If this is the ‘Best of D’, then Big D is in BIG trouble. Time to find a new salon home!

I really enjoy getting my hair colored and cut here. It’s small and clean and tight. Quiet music with really experienced stylist. Unlike Avalon where each person cutting is right out of beauty school. Good wine tea, or cucumber water. The dryers are state of the art and I like watching the TV while my color sets. I’ve actually napped while under the heat. It’s that comfy. The front desk is on top of their act. I’d recommend both my colorist Casey and my hair stylist Tan. Nice friendly people who know their craft and want to pamper you. I’ve been going there for over a year now. They send me discounts and specials in my email. I forget to use them but if you’re into that kind of thing-​they offer it up.
The only improvement I would suggest is sink some more money into the décor upstairs and perhaps think about new sliding heavy smoked glass door on the closet and changing room etc. Really trick it out. So it wreaks of contemporary coolness and money$$$.

I was excited to try Salon Lucien after D Magazine voted them best salon in Dallas, but I am STILL recovering from a bad haircut there one year ago.
I got a couple of great haircuts there from Austin, until he moved out of state. I tried Christen, but had to come back to correct the bad haircut I got from her. I obviously tried a different stylist when I came back, and shortly after got a passive aggressive note from Christen in the mail thanking me for coming back. Very unprofessional — not to mention that I felt really uncomfortable coming back to the salon to see other stylists while she was there!
Martin was the stylist I went to to correct the haircut that Christen gave me, and I was happy with what he did. But the second haircut I got from him is the one I am still recovering from. I told him I wanted long layers, but the layers he gave me were so short and choppy that they still haven’t grown out a full year later. I do not recommend this salon to anyone.

Let me just first state, the 5 star is for the awesome stylists not the salon it’s self. Leighanne is the best colorist I’ve ever had. I’ve done ombré and now gone very blonde. She is definitely my favorite. I needed a random hair cut and they set me up with Tan. He gave me the best haircut I’ve ever had. I was shocked what I was missing out on, where has Tan been my whole life?! He is great, and gives a blowout that lasts for days.
The salon it’s self has slightly rude employees and after one bad experience with a previous person there (they no called no showed on me) I kind of expected an apology from the management but received none.
Still get great results so 5 star!

I was excited to try out Salon Lucien and I had an appointment with Martin that got canceled because he had a sick child (I think). Instead of rescheduling, I went with another stylist and I am really unhappy with the cut. This was in August and I hated it when she finished, but fixing it would have meant going shorter so I just sighed and left. It’s a supercuts haircut.
It’s not flattering to my face and it’s not the right cut for my hair type. I have thick, curly hair and she left it very heavy at the bottom. I felt like even a rookie would have known to keep all of the long layers. Oh, and she led with something along the lines of, «you don’t have anything wrong with your face that we need to hide…» (was that a compliment?) and then said she wanted to keep the «perimeter square» and to please stand up because she cuts the perimeter with the client standing and the perimeter, perimeter, perimeter. She must have said perimeter 10 times, it felt gimmicky by then and might have been nice if she had spent some time on the rest of the hair too.
I’m going back to my old salon (Osgood-O’Neill — they rock) — I accidentally missed an appointment there and was too ashamed to show my face, but now I’m going to call and grovel. Or wear a disguise. Or maybe my hair is so bad they won’t recognize me or the smugness of knowing I’ve paid the price is punishment enough.

Ditto what others said about Leighanne
Great service makes it worth the drive for me

Salon Lucien has been voted D Magazine’s «BEST HAIR SALON» two years in a row (2011 & 2012). As a «D» reader there has never been a salon that has received that honor. It doesn’t surprise me because they go above and beyond. This was my experience there: My daughter had surgery on her nose and was too embarrassed to go out in public. During surgery they put something on her hair to keep it out of the way. All she wanted to do, after surgery, was have her hair washed. I called Salon Lucien and asked if we could sneak her into the upstairs area with a wash bowl, which is practically private, and they said «YES». We were told to park in the building’s garage and there was a door that led straight to that second floor. They were so kind to her and she felt so much better. Then we snuck right back out. Salon Lucien was a life saver and I am forever grateful!

First place where would not donate my hair. Cut my hair and threw it in trash when I specifically asked for my hair when he cut it. The salon manage stood behind my hair stylist the entire time. Kept commenting on how much hair i had and what a good job he was doing. The stylist did not cut the length nor style i wanted. SNEAKY salon!!! I specifically asked about pricing and told them about my groupon before haircut because i read the reviews about being charged extra. They told me i was fine and did not need to paytra. After y cut they charged me extra 15. I explained how i asked not to have a senior hairstylist. Apparently all stylist in there charge 85. Plus they tild me i had a lot of hair and took up more time than they anticipated. I will NEVER go back.

I went to Ty for a haircut recently and he is amazing! I am very picky (or I have high standards) and I always go to high-​end salons, but Ty was a breath of fresh air. He listened to what I wanted — but he also gave me professional advice, which I appreciated. He has been cutting hair for a long time and it shows! I will definitely be going back to him!

I came in for a blow out with Christen and she did a great job! My hair looked full and didn’t fall out. I would highly recommend her for a blow out.

Meh, I have very mixed feelings. The first time I came to see Martin, he transitioned me from long to short hair and I emerged free of regret and loving the new look, which was my first introduction to above the shoulder hair. Three months later, i feel more comfortable and finally decided to get the cut that I’ve specifically wanted for years, but been too gunshy to get. I knew exactly what i wanted, showed him 5 pictures, lingering on one or two, and had a very specific vision. My hair came out looking like a shorter version of exactly what he did last time, with absolutely no relation to the very specific style I asked for this time. I feel like he wasn’t listening to what I wanted, but rather gave me what he wanted for me? I’m really frustrated because it also came out too short, so now I have to wait months before i can go somewhere else to try and get the exact cut I’m wanting. I was dissatisfied at the salon but I didn’t have the nerve to express it. Seriously, who on earth has the nerve to express their dissatisfaction or complain after chatting merrily with their stylist for an hour? I should mention that i already asked him after he showed me the back to make it more graduated like the picture, so I expressed myself once and didn’t want to sound naggy by pointing out that he made no difference when he cut it some more in response to my comment.
I just told myself i’d grow it out and it’s not so bad, i’ll style it at home. But, point is i realize I really am not okay with paying an offensive amount and not to have gotten anything near what i had my heart set on. Won’t go back besides for a complimentary fix, from now on I’m just driving back to Austin for cuts with my old hairdresser. Building trust with a new hair stylist is too emotionally exhausting, blech.

I go to Christen for my cuts and Keratin treatments. She truly makes me love my hair. I even hired her to do my bridesmaids and my hair at my wedding this past weekend. Every style looked amazing and she did my hair perfectly. She and are also really good at doing makeup too.
I have also been going to see Sarah for my color for many many years. She’s super sweet and the best colorist I’ve ever been to. She’s really good at making your color look natural.
The salon may be more than other salons, but it is worth every penny! The atmosphere is welcoming and relaxing. These girls really know their stuff and are very professional.

Came here as a color model and came back as a client. Danielle did a great job on my color, and I recommended her to my friends as well.
The only thing I don’t like is that they do not include a blowout with color — so you can’t tell what it looks like unless you want to pay an extra $ 40 or so. I also wish that they had told me this when I called because even if I had wanted to pay for a blowout, no one told me that’s how they operate until I already had color in my hair.
They always have water with fruit in it, which I appreciate, and sometimes some light snacks. Nice ambiance as well.

Thanks Christen for a great cut. The desk staff was very courteous and attentive. Glad I found this place.

Nice salon — first visit was 2 weeks ago for full highlights with Sarah (she is awesome.) Friendly staff, great atmosphere, and the service was amazing! Already made a follow-​up appointment for my next color and cut.

This is a fabulous salon-​well actually the stylists. I get so many complements on my hair color since I started seeing Rachael S. She knows how to give my hair a natural, butter-​blonde look. I can’t be more pleased.