Tonti Lakeside Apartments

It was a really good time in Tonti Lakeside if I had never got a letter from them after I moved out last October. Because I break the lease, I paid for the relenting fee ($ 1000) before move out. And Gloria told me I was cleared because there was another resident moving in my apartment one week after. I even gave Gloria a gift card and thank-​you letter to appreciate her help in last two years. However, after two weeks, I received a bill from Tonti Lake asking for $ 600. $ 300 was for the one week rent before next resident moved in. I was very angry about that because I confirmed with Gloria that I was cleared and I paid extra $ 1000 as their net benefit. Gloria told me there’s nothing she could do. I cannot believe I write a thank-​you letter to such a greedy management team.
And yesterday, there’s another lady contacted my wife saying she was charged $ 4000 with the same reason after she moved out for 4 months. So be careful! Tonti Lakeside will definitely come for you if you break lease!
FYI, Linda in the leading office never helps. She’s useless except playing nice and say hi when you call.

I like the lake and location BUT if you want to GET BROKE — welcome!
1) PRICEY & OUT DATED — the rent has gone up a lot, no longer to be competitive to others nearby and the interior is so old that I have to reroute the cable all the way in the living room to get signal.
2) NOISE — the Walnut Hill side can be really loud sometimes in the night from traffic on walnut hill and 75. I have been waked up a couple of times and my boyfriend sometimes even chose to sleep at the couch.
3) SECURITY — there is NO security camera on the property at all, and their so-​called «security courtesy officer» never helped at all when my car got hit and run in the parking lot. If you are lucky, then you dont need worry, but if you are not… then you are on your own and the management office cares nothing about your property damage or safety concern. I ended up paying over $ 1,000 to fix my car.
4) CRAZY MOVE-​OUT I have kept my apartment very clean yet they still found a way to charge about $ 100 for carpet cleaning to eat my deposit. Also, they are very unreasonable and greedy to take the opportunity when I have to break the lease. The get almost $ 900 from reletting fee and still try to squeeze another $ 200 dollars AFTER I move out from just a couple days of gap to get the apt ready for the new tenant — which they never told me when I ask them what I will pay for to break the lease.
This is golden — «I am very easy to work with if you like to make a payment plan»!

You absolutely pay for location.
Staff is great, but they are salesman! They WILL sell this place.
Walls are paper thin. I can hear everything my neighbors do, from simply walking to snoring. Even when my 30 lb dog walks in the apt, the place shakes. It’s weird.
There is only one floor plan with a pantry. Kitchens are extremely small. Two people almost can’t fit into it at one given time.
They only offer valet trash– if you want to take your trash out its a hike.
There isn’t much space (if any) for animals to play outside. All concrete.
Looks clean, but it’s far from it! We have had pest control come to our apt 3 times in 2 months. The place needs an inspection!
The pond/​lake (whatever you want to call it) is cool…

I have lived here for two years now and love living here. It’s a great location, right off of Walnut Hill and 75. I’m no more than 10 minutes from anything I need. The office staff is incredibly helpful, the maintenance is prompt and friendly, and my neighbors are all very nice! There is also an amazing view from the apartment balcony’s overlooking a lake. All in all, it’s the best apartment complex I have ever lived in!

I’ve lived at Tonti-​Lakeside for over a year and have not one complaint! It is hands down one of the best places to live in the area. The location, pricing, security and management is on point! The community is amazing and everyone is very friendly. Management handles issues professionally and efficiently. I would wholeheartedly recommend Tonti-​Lakeside to any potential resident!

Centrally located even though it is RIGHT on 75 you do not here it once you are inside the property. The lake view is amazing it is great to open the windows and listen to the ducks and geese. The maintenance crew has been on top of every situation I have had almost immediately, there have only been two minor issues but they treated it like it was top priority, the office staff is very professional and goes overboard when given the chance to celebrate anything with and for the residents. I had to go to the office today and was delighted that they had Easter candy everywhere. I highly recommend this property.

I love living here. It’s a perfect location to everything that matters. Very quiet neighbors. Grounds are well kept. The office staff are very friendly and courteous. I also stop at the exit gate. If you don’t have a code or gate opener, then why are you coming in? I’m glad to live here.

I went over to my friend’s apartment last night and I was blown away by how beautiful the apartments were. She lives in the spacious one bedroom apartment with the wet bar. The fireplace was a nice touch and the kitchen was HUGE!
This might be a contender for our next apartment building :)

Not worth the price. They charge you roughly 500 $ even after you leave the apartment in a clean condition. I had hired professional cleaners before leaving, but these people don’t give a damn. Not worth the price. Management is racist and rude.

Just moved in the first of Jan. So far so good. They have a evening trash pick up service that runs M-​Th and provide the trash can. They also provide for recycling if you want to recycle. My apartment is nice, clean and well maintained. The appliances are brand new (had to take paper out of freezer). Haven’t had any problem with noise, although I requested the top floor. Only note here. I live alone so I was thinking safety… the top floor has a wrap balcony. Fail. If your like me and want only one door access to your unit, second floors your avenue. Parking is compact, but avilable. Great area to walk around, lake is BEAUTIFUL and I feel safe here.
Cons: My bathtub faucet takes super man to turn, (I am superman…) My hand actually hurts after adjusting the temperature. In their defense though, I haven’t said anything so maybe when I call, they can replace it.
The property is gated (PRO) but I have the hardest time opening the gate with the little remote they gave me, VERY positional!
Lastly, on the safety thing, when exiting the gate it stays open for quite a while. I have actually had cars waiting to pull in the exit. Call me rude but I just sat there because I was concerned why they wouldn’t use the entrance gate… I know my remote is positional but it always works… I assume if they have one it must too.
Overall, very pleased. Location is nice, quiet and so close to Northpark Mall :)

My husband and I lived at Tonti for a little over 2 years prior to buying a house and I have to say we were more than satisfied with our experience here. We were in one of the 2 bedroom apartments on the lakeside of the property and were pleased with both the size (1100 square feet) as well as the floorplan. During our time there we never had any significant issues, but the few times we did run into a problem the office staff was easy to deal with and worked quickly to address our concerns. Our move out was handled quite well and we even received almost our entire security deposit back (minus the cost of a few minor repairs that we were expecting).
The property was typically very quiet and it seemed like most people living there were either young professionals or couples (we rarely saw children). I felt pretty safe the entire time we lived there though we did receive notice of a few incidents of a few cars being broken into and whatnot. When we did live there they did have a security guard making rounds in the evenings, but I’m not sure if that is still the case. The pool and fitness center were both average but well maintained; both easily met our needs.
Location wise this place was great for us as Northpark and 75 were steps away, however if nightlife or a «scene» is important to you this probably isn’t the right place. This is definitely not Uptown or The Village! However if you are looking for a nice place that is reasonably priced and convenient to almost everything I would definitely recommend checking this property out.