Cold Stone Creamery

This place is usually empty when I come. I go here before or after a movie since it’s located next to the movie theater. Service is nice and quick and the signature creations are usually pretty good. It’s not off the charts good but there’s nothing to complain about.

I like Coldstone, it’s always consistent with their flavors. The one problem is, is that if you want to sit down, it’s most likely that you cannot, because there are no tables! But when there are tables, they are extremely small!

This Cold Stone Creamery has been here for quite some time and I would usually stop by after watching a moving at Century 21.
Every time I come here I always have the most difficult time choosing what flavor to get because they all sound so good and ARE so good!!! You can never go wrong with their Speciality’s, really and that’s where I usually choose from. I also add in a smashed up waffle cone in my cup which makes it super yummmyyyy.
–1 star because it’s pretty expensive to buy ice cream here :(BUT I feel like buying ice cream cakes here are pretty worth it. One time I ordered online a cake in the AM that I needed at night and realized I made the order incorrectly… I called in and had they fix my order and they were super accommodating to pick up times/​alterations to my order.
The workers here are generally nice and I don’t know if this is still true, but if you tip them, they’ll sing you a song… Lol. :)

Two weeks has passed since I receive the corporate’s «Case Number» assigned with a «we’ll get back to you» message.
Nada, nothing.
Like I said, it appears that this business no longer gives a crap about their customers other than assigning them a number and brushing them off.
After a 10+ year relationship, Coldstone will be kicked to the curb.

The contents of this review will not be looking in depth at the quality of this chain establishments sweets, but rather the incredible stupidity of its staff.
I make a concerted effort to avoid all sweets shoppes, especially large scale ones like Coldstone. I don’t care for the quality of the ice cream served here; it’s mediocre as expected. What has brought me to write a review on such a petty shop as this is the absolute disregard of its staff towards its customers and their disability to follow simple instructions.
I came in later at night — about 10:30 — while waiting for a movie next door, and ordered a very simple combination of sweet cream and banana in a waffle cone. The person receiving my order, a young lad in his mid-​twenties, incoherently nodded and proceeded to scoop out a semisolid which appeared to have the consistency baby food (chunky and runny) onto the standard plastic mixing board despite the fact that I ordered no toppings, and then proceeded to place it into an overflowing Coldstone brand cup, and lazily slid it over the glass case surrounding their toppings.
What I ordered was simple — sweet cream and banana ice cream in a waffle cone. What I received, however was much more relatable to a cup of gloppy sweetened condensed milk. While I don’t expect five star service or quality food, I would appreciate if the staff had the ability to listen to and remember what others say.
Luckily for anyone reading this review and the rest of the world, this particular fellow will most likely not be progressing from his current position based on the fact that he is serving ice cream during the prime of his life during the night shift at Coldstone’s.

My girlfriend loves the ice cream cakes, so i would usually get one around here for her birthday. They have a variety of flavors, and i love the ice cream at cold stone too. It’s a great place to go to grab some ice cream before watching a movie, even though there is an ice cream place inside the movie theaters.

pretty standard cold stone with the usual 3 sizes to choose from and a myriad of ice cream, frozen yogurt, and sorbet flavours to choose from.
in case you haven’t been here for a while, let me refresh your memory on the portion sizes:
+the smallest cup is the «like it» which is about 5 oz
+the medium size cup is the «love it» which is about 8 oz
+the largest size cup is the «gotta have it» which is about 12 oz
they do give free samples, so you can sample one or more flavours until you find the one that tickles your fancy. i hadn’t been here in years, so i saw many new flavours, and opted to try the watermelon and pink champagne sorbets. the watermelon did not have a strong flavouring to it as i was searching for the watermelon, but the pink champagne was great, so refreshing with that kick of champagne.
i ordered the «like it» pink champagne sorbet for $ 4.79 and joined my girlfriends at a table towards the back of the storefront. while the sorbet and the company were great, the seating area was not. due to the layout of this store, there were only small round two-​seater tables, and we, a party of 4, attempted to squeeze 4 chairs around this small table so that we could all be together. while not the most comfortable, it worked, for a 30 minute dessert break.
we had asked one of the cashiers to take a photo of us from behind the cash register, and he kindly obliged. we ended up with a nice shot of the 4 of us, bellies full from ice cream and sorbet.
convenient location near the century movie theatre in daly city. parking is free in both parking structures, one to the north and one to the south of the theatre.

There are days when you just need to #treatyoself.
After working out at the gym, my girlfriend and I came here for some post workout ice cream.
Upon arrival, we were greeted by the friendly staff members. I ordered a «Banana Caramel Crunch» and my girlfriend ordered «The Pie Who Loved Me». What is there to say about the ice cream? For starters, it definitely hit the spot! The ice cream was really soft and they gave me A LOT of bananas. The only con I have about my ice cream is that my ice cream melted very fast and within 5 minutes it turned into banana soup.
As far as pricing goes, it is definitely a bit pricier than most ice cream shops. A «like it» and «love it» cup was around $ 4-​$ 5. In terms of location, it is sandwiched between KOME and Century (Perfect for date nights!). There is also free parking at the garage.

I went to this place with my boys, it’s a little small place that has really good ice cream and service. Perfect for anyone who wants fresh ice cream. The texture of the ice cream is really soft and flavorful. It’s inexpensive and a really nice environment. The service was great and the staff was wonderful. Great place after watching a movie.

Staff here is very polite. The place is clean. Has 3 small tables with a few chairs. Kind of cramped when there are a lot of people.
Ice cream is good. Had the Our Strawberry Blonde, Strawberry Banana Rendezvous, and the Pie who Loved Me. All of them were really good. Ice cream was soft so it melts pretty quickly. Definitely a good ice cream fix when needed. It is a little pricey IMO. Around $ 4 – 5 dollars for a reg size. But hey, for the experience, not too shabby!

I cannot tell a lie…
When I was 6 months pregnant, I had a serious craving and headed over to Cold Stone after work one day and got myself not a scoop of ice cream but a whole cake! And, with the acception of my husband having a slice, I ate the whole damn cake. And it was damn good!
So, because of the euphoric experience of eating a whole cake by myself and the fact that this place supplied it, I will always hold a special place in my heart for this location.
Plus, the workers are always way too happy to be working there which makes it always fun for a trip to Cold Stone.
Honestly, I can’t wait until I am pregnant again so I have the excuse to eat a whole cake!

The place was empty when I came in. I got served immediately, the girl was very nice and sweet. Love their ice cream.

Never been to an ice cream store with this kind of service. It’s like over the top extra nice. I’m not complaining, since that is partly how you get customers to come back and of course partly how the food taste. I always get the cotton candy because you can’t find that flavor everywhere. It is a nice treat from time to time. A small size btw is plently filling and plenty sweet.

I love ice cream but cold stone always feels to be to sweet for me. But the place is nice and the employes are sweet they take their time. I actually got a birthday cake shake and it was the bomb.

What can I say? Great ice cream great service. And the clerks are so good when you substitute and change recipes. I love it! Patricia G.

Got the Founder’s Favorite and it was waaaaaay too sweet! In fact, my cup of ice cream is still sitting in the freezer right now and i dont think i will ever finish it. Service was alright. Won’t be returning anytime soon.

Great ice cream! A bit pricey. I enjoy McDonald’s vanilla cone and Lucky’s Sunnyside Premium ice cream just as much, Sunnyside’s coconut flavor is delish. Even though Cold Stones is great ice cream I usually pick up the treat at the other two places and have a great ice cream treat for much less. Parking is usually easy.

After the movie down the street at Century, I usually come here. I use to work at Dreyers back in the days so I know how hard it can be to scoop icecream. In addition, the workers here have to mix everything together which is extra work! Everyone here manages to smile all the time and the customer service is wonderful.
Strawberry icecream… berries…whipcream…waffle cone… what a treat!

What you see: solid ice cream with a variety of toppings from crushed candy to fruit and an assortment of syrups/​whipped toppings.
What you get: half melted ice cream with some slightly crushed or over mashed toppings.
I ordered the Strawberry Blonde… first off, not fresh strawberries… lame. It’s the canned version that sits in a red syrup… that doesn’t taste like a strawberry… and it was super tart too! Didn’t have caramel as promised per the description… the guy making it said it’d be extra so I declined. My friend ordered the OREO Overload… they really half-​assed the cookie smashing, my friend complained about having OREOs on only half of his ice cream cup.
The only redeeming factor was us watching a bodybuilder have a HUGE cheat day, this guy devoured at least 3 of the hot stone creations during our time there. It was just kind of hilarious.

Truthfully, I haven’t been to a Cold Stone in a long time, actually, I haven’t been to a chain ice cream shop in forever — usually I go to Joe’s, Polly Ann’s, Bi-​Rite, or any other local San Francisco ice cream shop, but today I really wanted something we haven’t had in awhile so here we are at Cold Stone Creamery!
Our Strawberry Blonde is delicious and I love their marshmallow-​like whipped cream! It has strawberries, caramel sauce, and graham crackers laced inside strawberry ice cream — if you are strawberry fan, try this!