James C. Wu, MD

First visit with this doctor and was not a good experience. He acted like I inconvenienced him. Practically sneered at me the whole time and even upon leaving. Was extremely dismissive. I am still suffering from the health problem as I type this. Though his office is at a convenient location from where I live, I’d rather travel to get seen then ever return to this doctor again.

Dr. Wu is one of the best doctors I have ever experienced! I had been trying to treat a terrible sinus infection for months, including months of antibiotics. I knew that I needed to see a great ENT doctor, and after seeing his amazing reviews I decided to make an appointment with Dr. Wu. Great decision! During the initial exam Dr. Wu was very informative, patient and extremely gently during the exams. He shows you graphs, explains in detail all the information about treatments… and… without a rush to hurry you along! After a CT scan he personally called me to talk about my options, suggesting an outpatient surgery. I delayed the surgery for 6 weeks until the pain started to get worse by the week, I chose to have the suggested surgery on my maxillary sinus (on lower cheek above teeth.) WOW! What a difference this has made in my life. I heard horror stories about this surgery and pulling the packing a few days after surgery. I had one day of mild pain and saw him the day after surgery, pretty much painless to remove upper nose gauze. Packing in other sinus areas would dissolve. Within a few days I was feeling great and it has now been over 2 weeks… I feel amazing. Also, since this infection was slowly draining into my entire system, my health has vastly improved as well. Dr. Wu is a 5* doctor who deserves the highest praise as far as his professionalism, his wonderful accommodating office staff and his thorough, informative, kind and caring expertise. We need more doctors like Dr. Wu! BRAVO!!,

I would never recommend or come back. I came here because he was covered under my insurance and because a doctor I trust recommended him. I asked him if everything was covered. Did not explain to me before hand that I would owe him over 1000 $ for the procedure. I was making 50 $-100 $ payments on it. Still got sent to collections. Now dealing with the never ending phone calls from this stupid collections. Also, the surgery he performed on my lip, I now have no feeling on that side of my lip and his stitching was a little messed up also. Crappy experience, on top of every single follow up and that he scheduled with me to come back to the office required a copay. Even a minor visit to inspect the area and was out in less than 5 minutes. Hardly worth the time.

I don’t believe Florist L review. You didn’t receive a bill from the second doctor because you never saw a second doctor. I am extremely critical and have received the best diagnostic and txmt from Dr. Wu. He explains thouroughly and his office staff is extremely polite, professional and accommodating to the patients. He also gave a second opinion to my own family members and was on board c previous treatment by another ENT. I have utmost confidence in him having both experienced his treatment and have been witness to his outstanding surgical skills repairing anatomical defects along c outstanding cosmetic results.

Unclear Charge issue. My husband had one ear ringing, and went to see him, he said nothing is wrong. A couple of days later, my husband got the second opinion from another doctor who said there is some liquid in his ear (She didn’t send any bill to us.) And I called Dr. Wu back and reformed him. Then he called back and asked my husband to see him again, then my husband did so, he insisted that everything is normal.
Then a couple of months later, we got a bill which didn’t explain anything about what kind of services he offered when my husband visited him. I called his office once and asked for giving us a detailed description about the service they might provide. Unfortunately they never did that. We are guessing he may overcharge us.
By the way, my husband’s ear ring is gone now thanks our Chinese traditional doctor!

My first visit to Dr. Wu was an unplanned emergency visit while in the throes of vertigo. Although I was a work-​in appointment (it may have even been a Friday afternoon), he neither appeared rushed nor inconvenienced by my unplanned visit. Dr. Wu was patient, calm, and thorough in his exam and made sure I was well informed of diagnosis and treatment options.
I’m grateful he was there for me when I needed him, and have since been back for cosmetic treatments, which is more fun than vertigo. Again, Dr. Wu had a pleasant bedside manner, answered all my questions, and erred on the conservative side of treatment leaving me looking natural and refreshed.

Woohoo Dr. Wu :) My first experience seeing Dr. Wu was great. He is a very knowledgeable doctor. Dr. Wu does a thorough evaluation and doesn’t give you unneeded medications. Dr. Wu also explains everything he finds during evaluation and he is very pleasant and you can ask him many questions and he is understanding. I have seen Dr. Wu a few more times and I give him my highest doctor rating patient relationship rating. I have health insurance and his practice accepts my health insurance therefore I have no complaints only praise. The whole staff is really very nice and I sat there and got to know them while I waited for my appointment. His staff has a lot of patience and they go out of their way to accommodate their patients.

Dr. Wu may be a good doctor, but I was never able to use him because his surgery schedule is so limited and did not fit into my schedule. I had to book an appt. with another doctor and when I asked for my records to be faxed to the new Dr., the office did not do it. So then I asked for the records to be sent to me, which I am legally entitled to and the staff still has not done it. When I received a bill from his office, I called and wrote them to let them know that that I was waiting to receive my records before I paid the bill. I was told that I could not have my records until the bill was paid. So, my records are being held hostage by his staff. If you need a doctor that has a staff that is willing to help you. I would not use Dr. Wu.

I got referred to see him by another doctor who I like. I was told that I was in the network and later on got hit with a big bill? All he did was prescribe me with some pills for a sinus infection, which I didn’t take because the pills were too big. I ended up taking local honey to get rid of my sinuses.

Dr. James Wu is personable and competent. He does a good job with Botox, Juvederm and laser treatment. The frustrating aspect of his practice is his front office staff. There are two ladies there and they’re personable but they’re clueless and incompetent. I have been a patient for two years but I’m considering finding another doctor with a similar practice. The aggravation of dealing with his incompetent staff is just too much for me. Yes, they’re nice but they seem to lack a bit in IQ. You’ll know what I mean when you meet them.

The name is Wu. James Wu.
Okay, I’ll stop with the bad jokes.
Sparing details except to say I had incredible, awful headaches, treated as migraine for years. Several months ago the headaches increased to daily and then, ’round the clock. Agony.
When migraine meds stopped working I had a CT scan of my sinuses, after which I was immediately referred to Dr. Wu.
I’m fairly chicken and was already in pain so when surgery entered the picture I was panicked. Dr. Wu tried one course of the most conservative treatment, though we both thought it was a long shot, yet wanted to be sure we’d done everything else before operating.
I had the surgery (more details spared — you’ll thank me) and though I wouldn’t do it for entertainment, it was nearly painless. Just as good was Dr. Wu’s meticulous follow-​up which included daily calls for a short period to check on me and answer emerging and/​or lingering questions. Pretty unbelievable.
His staff is great, his offices (San Carlos & Daly City) run pretty close to on-​time, and the pre-​surgical insurance rigamarole went flawlessly. Best yet, no headache since the moment I awakened in the recovery room. Now I only see his smiling face as needed. Except I don’t need…
Highly skilled and current in his field. Detail oriented and willing to take time to explain procedures — or not — depending on level of patient squeamishness. Since I rate high on the latter, video orientation declined. Explanation was more than enough. Yuck.
Highly recommend for any ENT issues. Really wonderful experience in a difficult situation.

Dr. Wu’s staff got me into the office with less than an hour’s notice after I requested a second opinion on Bohdan Makarewycz’s bogus-​sounding diagnosis/​treatment plan for my persistent cough and hoarseness. The only thing these two doctors have in common is their specialization. Where Dr. Makarewycz rushed through a 10– or 15-​minute exam at each of my two visits, Dr. Wu spent 45 minutes doing a very thorough exam (with modern equipment) and asking a lot of intelligent questions, and he made sure that I got MY questions answered. Where Dr. M disrespected my use of the neti pot, Dr. Wu approved of it and in fact also suggested that I investigate other alternative therapies. Where Dr. M wanted to do tests that really didn’t seem warranted and even mumbled things about GERD and esophageal dysplasia and abdominal surgery (!!!), Dr. Wu suggested a much more conservative treatment plan and asked me to consult with my allergist as well since she’s much more familiar with my long-​term health issues.
Highly recommended. His staff loves him, too.