Pizza Hut

I placed an order for pick-​up online under my friends name and they didn’t make it because my friend’s name was a little funny… I guess that is a little understandable because they get prank calls, so we waited for our order. When my friend ended up bringing the pizza over we realized it was a medium, not large like I ordered. Now this is just unacceptable. Waited and extra 20-​minutes and ended up with a smaller pizza we ordered, seriously? We deserve a free pizza or something…

Actually, one star is being very generous. Hands down the worst pizza I have ever had. What your basically eating is cardboard, with a splash of sauce, cheese, and with whatever minimal toppings you order. Your better off eating bagel bites. Little Cesar’s pizza is much better than pizza from this Pizza Hut. It’s unfortunate that places like this still bring in money when they are serving come complete garbage.

if i can give 0 star i really would! ive alwaaays ordered my pizza here and this time its really over the border line fuuuuuck!!! first of all, i was ordering and the guy on the phone, Kenny, kept saying «is that all?» for every item i saaay! and he was also talking fast like he was in a hurry or something! 5 mins later he called me back saying they didn’t have the chocolate dunkers i want so i said ill get wings instead… he said he’ll just give it to me. means for free! when the driver came, rey, he was rude and my total amount is still the same as it was with the chocolate dunkers! and the wings i got 6 pieces crappy wings and they told me its suppose to be $ 6. they’re telling me $ 6 for 6pieces crappy looking wings! after thaaat Rey, the driver, was telling me what to do next time then started walking away when i was still talking to me then i asked for his name and he started cussing me out! what kind of service is thiiis??? im getting this asshole fired!!! I have spoken to. their manager Kyaw because Kenny told me he’s going to credit back $ 10 to my card for the wrong words spoken! And Kyaw is telling me he cant do that! Well first of all, your employee shouldn’t have said he’s going to credit $ 10 baaack! SO $ 10 BETTER BE BACK IN MY BANK!

I’m trying to place an order and you can’t get off your phone call on your cell phone… Really?

Worst service ever!!! I ordered online around 1pm and to be delivered around 8 pm, guess what it was already 8:50 and my order is still not done yet. Thats why I ordered ahead of time so that it will be ready with the desire time I want. The thing is I cant believe the nerve to the person Im talking with she was very rude! She hangup on me while I was talking. Im never going to order from you guys again! Poor service bravo!!!

Worst Pizza Hut ever!!! Messed up on my order and didn’t even keep it warm before I picked it up. Seriously a disgrace to all Pizza Huts around.

Messed up on my order and made me wait 45 minutes when I was estimated only 20. Sadly this is the worst Pizza Hut I’ve been to. Your company sucks

This place looks like it’s staffed with high school kids. Waiting behind a couple who said they didn’t get their pizza delivered. While waiting, there were flies flying around. Didn’t seem right. Finally I was helped by a female employee and told her my name for pick up. Guess she didn’t hear me the first time. She asked if this was my order. No. She has an accent. It seems as if English is her second language. Unacceptable. This place gets two stars because I don’t know where else there’s a Pizza Hut

Inaccurate orders, they need to train their drivers to double check their orders. I do like their pizza but I just think they need to refine their operations.

Cheese in the crust please! Last time I came here was about 8 years ago. I don’t know if they still have the cheesy in the crust but if they do, «GOT TO HAVE IT». The place is small but that is expected. No seating so most of the orders are to go. Or, if you are sneaky you can sit in SUBWAY next door and eat there.

I wish there was an option to not rate and give any stars. This location is awful. The worst service in the world. Game started at 5! It is now 733pm. still haven’t received my pizza! Unbelievable.

I would put zero if I could. Ordered delivery, estimated time of delivery was 6:40pm and did not show up till 7:20pm. Called the manager after it was 15 minutes late… No help. Deliver finally showed up and did not even say sorry. All he said was, «talk to manager. It’s a holiday today and the warrior game.» I would let this go but this is the THIRD time this has happened at my house and it was not a holiday or game day. Horrible service.

Worst service I’ve ever received! I don’t even like Pizza Hut but settled for this place because my friends wanted something quick and we’re feeling pizza.
I called for a pick up order and I asked if they had any mushrooms and the worker replied to me «well what do you want». It just gets better. I come to pick up my pizza and walk into a full Pizza Hut. Weird because it was a Saturday night and people have better places to be than Pizza Hut. Little did I know, 8 came to realize that people were waiting on their orders and the workers weren’t calling out what was ready. CAN YOU BELIEVE THAT?! People were sitting there and after we paid, we saw a pizza go into the warmer bags and another pizza that’s been waiting there for at least 10 min since we got there. Turns out the people who have been waiting there were never told their pizza was ready and I wasn’t going to let that happen to us.
Long story short, if you like to be proactive and ask for service, this place may be for you. This Pizza Hut seems to be filled with people who don’t like being there and could care less what your pizza turns out. Oh and I forgot to mention, the spinach I asked for on my pizza was literally ON TOP OF THE PIZZA. Not even baked in. Such a disappointment.

Jusr ordered a while ago big meal box of 2 rectangular size pizza with breadsticks and pasta from a motel. Imagine the meal. it said BIG. And i waited less than an hour. The delivery guy arrived and handed over to me the pizza. I forgot to ask napkins and some parmesan cheese packets. Because i know all deliveries for food like these must have those if they don’t have paper plate or utensils. I rushed to his car to ask if they have, and the delivery guy said they don’t have any. How could a big known pizza company miss those important stuff when delivering?
So i called the same # where i ordered it to make a complain and the mgr said they will send those. I’ve been waiting almost an hour and none arrived yet.(anyway, i ate already but that is customer service concern too that is why I’m writing this)

We’ve been here a couple of times. The food itself is good but because of their awful service, me & my family will never go back here.
I called in yesterday for 2 Large pizza at 6:30pm, they said it will be ready in 30mins. Came to the store at 7pm and waited until 8pm… still no pizza and they don’t even see my order in the oven. As much as we don’t want to waste the time we invest to wait we ended up cancelling the order and asked for a refund.
Get your shit straight, tell us the truth if wait time is going to take 2−3hrs and not 30mins, you will get angry customers because of your bad service! I hope Pizza Hut revoke your francise or just close down, how you operate your business is very awful!

DON’T BUY ANYTHING FROM HERE! This is place is the worst! Basically, I ordered a pizza online and never got it. Keep reading if you want the details…
Ordered a pizza online for delivery around 7pm on a Saturday night, and got a time estimate for delivery for 8:30pm. I think, «no problem, it’s perfectly reasonable that it takes 1.5 hours to get a pizza here considering they could be very busy.» Time passes and it is now 8:30pm. Still no pizza, and the website says, «your order is on the way!» Seeing as how they estimated 8:30pm, and it was already 8:30pm, I decided to call check on my order. I get an answer and I tell the worker I want to check on my online order. I tell him my name, he checks on the order and tells me the order never went through. He tells me as a consolation, «We can give you your money back in 3 days or you can wait another hour for your pizza.»
MESSAGE TO PIZZA HUT:
After waiting 1.5 hours for nothing, I MOST DEFINITELY want my money back IMMEDIATELY rather than 3 days. Also, I shouldn’t have to wait an additional hour for my pizza I ordered over 1.5 hours ago. Your online service is terrible and your in store customer service is somehow even worse. Not only am I never coming back, I’m writing this review in hopes I get no one else to ever come here either.

If you want some quick pizza it definitely gets the job done!
Nothing special here. This place is mostly for pickup. They have a couple tables that are usually kind of dirty.
Also, it’s only really worth ordering from here if you have a deal or coupon. There are far better pizza places in the area you can order from for the same price!

Thought I’d write a review while I wait for my order. I’ve ordered from this pizza hut a few times. A few times for pick-​up and a few times for delivery. They’ve recently put a cap on how many different topping you can order on one pizza for their $ 11 any pizza deal, which is a bummer because I usually get the super supreme with extra pineapples and jalapeños added. My parents love that pizza! But now I have to remove a topping to add a topping :/​if you order for pick up, the orders usually ready within 15 – 20 minutes, which is not too bad of a wait. However if you order for delivery it can take up to 1 – 1.5 hrs regardless of where you live (obviously it’d have to be within their delivery range). They also do not have napkins or paper plates which i think is pretty odd lol.
There is free parking located within the shopping center, but it does get busy during the weekends.

First off I want to say that I generally enjoy Pizza Hut and have never had a problem ordering from them, when it’s in the proper area. But with that being said this particular Pizza Hut is terrible and more importantly the service here is beyond awful!!!
I should’ve known something was up because every time Ive tried ordering from this particular Pizza Hut online it never allows me to connect to their server or even get close to placing my order. It’s like somethings telling me not to even deal with this place. But with that being said every time I’ve gone in there to pick up my order the employees act like as if they don’t want to be there. I can understand if your job sucks and you don’t want to be there but don’t take it out on the customers. Especially customers who are helping to pay you’re salary by ordering the food.
When you finally are able to get in order and the pizza look like it’s being reprocessed. It reminds me of the pizza from my cafeteria lunchroom. They don’t even bother to give you any condiments here. You have to forcibly ask them for it and in my experience every time I’ve done that I’ve gotten this rude look from people. It’s usually from the young ladies working here. It’s the face you make when somebody’s talking you and you’re thinking in your head «why the hell are you bothering me.» The coupons they give you are always expired and it just feels like in order to get anything done it’s like pulling teeth. Not the way to run a business at all.
Although the online specials are fairly decent and you do get a good value for you’re dollar, it doesn’t make up for the lackluster customer service. The Décor here isn’t for people who want to sit down and eat pizza. It’s pretty much made for people to pick up their food and leave. If that was the case and that’s how they pretty much cater this place I might as well go to Little Caesars. At least there I know I’ll get crappy pizza with my crappy service and it’s cheaper.

We watched the last niners game at a friend’s house in Daly City nearby. We ordered ahead online and someone went to pick it up.
The deals are good:
$ 10 for any large or medium pizza
$ 10 for any medium pizza, breadsticks, & cinnamon sticks
We liked the super supreme pizza because it had veggies and meat but the meat lovers pizza was pretty good too.
My only complaint was that they forgot to give us our marinara sauce for the breadsticks and we didn’t realize it until we were back at the house. So unfortunate. The breadsticks were just not the same…