Embarcadero Marina

My boat stays here only because of convenience. I give 2 stars for location and office helpers. I would give no stars for the office manager who is rude and her customer service is a 0 out of 10! The other office staff is actually terrific but the yard help is meh at best. If you have other viable options I would go elsewhere but if this is the only option like it is for me… don’t expect a warm and fuzzy customer experience.

My family wanted to go out sailing for a day to celebrate my fathers bday. We rented the 22′ Capri. Everyone that worked there was extraordinarily nice and helpful. The people in the office were very friendly and the dock hands were super nice too. We’re experienced sailors from the east coast and think the boats were decent. They are rentals, so they weren’t super high tech and fancy, but they were clean, handled well and got the job done. We had good wind that day, got the boat trimmed nice and we had some good speed. We will definitely rent from here again. $ 175 for the whole day, it’s a total bargain. One thing I will mention is that there is no bathroom on board. Not a huge deal, you can always come back to the dock and use the restroom they have.

We went there to rent a sailboat. The people in the office were friendly and helpful, but the deck hands on the dock were a different story. Quintan had a bad attitude and treated us like idiots, the boats were dirty and in poor shape. I would not go there again.

It’s been over a decade since I’d last sailed and ended up Renting a 14ft Lido. I knew I was going to be quite rusty, but it could have been even worse had it not been for the help Quentin (I think his name was) gave me. After getting out of the launch area (and not without some more than close calls) I was able to get back in the swing of things and really enjoy myself. On top of the help I got on the dock, the lady in the office didn’t charge me the full 2 hours I’m almost certain I had been out. This experience has made me feel a lot more confident about going back out on the water, in fact I can’t wait for my next chance to come back!

I didn’t rent from here yet, but we have a boat in the dry storage and are there a lot and I’ve been watching people renting kayaks and jet skis here so I went by to ask the guy who is always there about the prices and all I can say is they must have somewhere on the application that requires you to be a real jerk to work there. They are lucky they are the only place right here because they wouldn’t have any business based on his personality. And I can tell that’s just how he is because I’ve watched how he’s acted with other people as well. Oh well, I’ll just find somewhere else to rent from.

This is the place that made me fall in love with kayaking! We ended up buying our own but always take friends and family here to rent when they want to come play with us. Always great customer service, if you go after 3 they are much more lenient with the time.

Seems like a great place, just in case you want to rent a boat here, you must have sailing experience or they will not rent to you. I wish I would have known this before going there.

We chartered a 22 ft Capri for some sailing recently, and were very happy with the marina. The ladies are super nice and helpful in the office, the facilities are clean, the price is very reasonable ($ 60 an hour, 10 for every 15 minutes after that.) I was prepared to see a beat up old boat, but their sailboats are in pristine condition. There’s a guy to help familiarize you with everything. It’s a little hairy getting in and out of the harbor because there’s quite a bit of traffic and it’s small. There’s a kayak rental outfit next door and people park themselves right in the middle of boating lanes. Helloooo. Be sure you know what you’re doing, or you can charter a bigger boat with a captain from Dick Simon’s. Would definitely recommend it.

So much better than owning a boat. Our family enjoys last minute sailing excursions on a regular basis. Never need a reservation. Great service and well maintained boats. Thank you, Embarcadero Marina!