Subway

I walked in, and a customer sitting at a table greeted me. Then I realized that this customer was actually a subway employee. She was sitting down and playing on her phone. When she finished her session, she got up and went behind the counter. She was slow with the order and seemed pretty annoyed that a customer walked in. She even forgot to give me a napkin.
That’s no way to run a business. I don’t hold it against the employee; she’s young and likely doesn’t know better at this point (perhaps if she had some more training or oversight, it would be different).
To the owner: get off your butt and run your store. Young employees need oversight, and they need training on proper business etiquette. Lazy owners like you always complain about lazy employees. Maybe they’re learning it from you. It’s your fault this Subway sucks.

Worst Subway I have ever been to. Rude employees and terrible customer service. The guy helping me by the name Manuel was an atrocity in the customer service department. I asked for a sandwich a specific way and he made it his way throwing in tons of pickles. I hate pickles! When advised that my order was incorrect he shrugged and said «oh well»! I spent 10.91 on a steak and cheese sandwich that went right in the trash because this employee couldn’t or didn’t care to do his job right. Hey Manuel if you hate your job so much then quit. No need to continue making your life and others lives miserable. I have already called Subway corporate to express my frustration and i will continue to call until they get rid of that clown and make things right.

Went in to order lunch for a friend. Guy that helped me was rude, I asked for no pickles ignored me, I was over this place. I understand that they were busy but that doesn’t excuse rude behavior.

What is it with all the primadonnas giving this establishment 1 star for ridiculous reasons? You’re utilization of the first amendment here on Unilocal only broadcasts your doltishness to the world!
«I went to the bathroom while she made my sandwich and it was wrong when I got home.» DUDE, TAKE SOME RESPONSIBILITY FOR YOUR LIFE! Watch her make the sandwich if you want it done right.
«The music was too loud.» UH, ASK THEM TO TURN IT DOWN MAYBE?
«The line was too long.» EVER THOUGHT OF TAKING AN EARLY OR LATE LUNCH IF YOU DON’T LIKE CROWDS?
«The Pastrami sandwich wasn’t stuffed with meat and oozing cheese like the commercial.» PAY FOR DOUBLE MEAT, YOU CHEAP BASTARD, OR GO TO THE STORE AND MAKE YOUR OWN DAMN TV SANDWICH MODEL.
The location is remodeled and clean, the bathroom is checked regularly and open to customers. The staff doesn’t cop attitude, and the ingredients all appear to be fresh. What more are you looking for in a Subway, people?

This franchise sucks. I went in for my usual side of chicken that i get at other locations. they don’t serve that i was told. never going back for anything there!

Got a BMT Sandwich 10 minutes ago and they forgot the ham. I was a cash cow that came in all the time, that will change. I am going to fine them about $ 1,800 and not go in there for 4 or 5 years.

Avoid this Subway, if possible. Music is loud and you cannot hear what they are asking, and in the off chance that you can hear them you have to shout over the other people who are also shouting out their orders!
Bread is stale, lettuce is yellow.
The ambiance is nice, but that’s all they got going for them.
There is another local Subway on Del Obispo & Stonehill. Brand new, just opened. Friendly staff, low volume on the music. Fresh bread and crisp, green lettuce.

Went here to get the Pastrami Melt after seeing the delicious presentation during Sunday football. The meat and cheese are bursting out of the bun, the pickles peeking out from under the mound of pastrami. I told them I wanted it just like the picture. They kept asking «you want onions? You want lettuce? No i want it like the picture
Got the sandwich home, unwrapped it and it looked like an empty bun. No Pastrami bursting out, no melting cheese oozing down the bread. Had to open it to make sure they didn’t give me the empty side of the bun. Never never again. Never have the words «you get what you pay for» rang so true.

worst subway ever. staff is rude and slow as hell. Not to mention attitude central. avoid if possible.

i came in here because of the $ 5 footlong deal. i have to agree that out of most subways that i’ve been to, this one is not as good. the staff was not very friendly at all.
i know they call them ‘sandwich artists’, but i wonder if they should slip the ‘con’ in there. this place must be family-​owned because it felt like i had to slip them a few bucks under the table in order to get veggies on my sandwich.
the icing on the cake was at the end where i checked out. i handed the clerk my credit card and my subway card (for the points). he takes both and swipes the cc. then he looks at me and says, oh, i can’t add the points on your subway card because i swiped the cc first. that’s it. there wasn’t a whole lot of sympathy or regret in there either. just, oh well, it was kinda your fault for choosing this subway in the first place.
i won’t be making that mistake again.

this place really blew it beware of the turkey i got sick

This Subway is on the PCH in beautiful Dana Point.
It’s on the side of the road up a slight hill, with a large parking lot.
The staff is not very attentive. I came in and asked for a turkey and ham on wheat, no cheese, no mayo, but add everything else. I was thinking, this is a good cheap snack like meal while I am driving between LA and San Diego, not too filling to make me sleepy, and it only cost $ 3.89 (for a six inch) Then I went to the bathroom to clean up before eating.
When I returned, the girl asked if I wanted the «make it a meal» deal, which is adding a bag of chips and medium drink. I said yes, as she already had the sandwich made and in the bag.
I get my chip and drink, paid$ 8.38 (thinking why is this so much?) But I was in a hurry to hit the road, so I left and started out.
I look inside the bag, and it is a foot long sandwich, on wheat, with mustard, and nothing else. NO lettuce, onions, olives, dressing sauce, peppers, salt or pepper.
What would Jared do?
Next time, I will need to get more clearly to the point, in Dana Point.