I get off the train from work at 6:30pm so there are not many options for salons close by. This salon is very close and I was excited to have gotten there before their closing time of 7pm. I walk in — it is very cluttered and junky. It’s 2015! Nails salons are a dime a dozen — step your game up! Yes! I would like to walk in somewhere that is clean and aesthetically pleasing! I must say I did not have to wait so that was a plus. The customer service — what customer service? My nail technician and the one across from her spoke non stop in of course a language the rest of us did not understand, another nail technician was watching a movie on her phone in their fluent language with NO headphones on AND they had the TV on! It was not a relaxing situation as you would get in most salons. When she finished my gel manicure and put the lotion on my hand most places do a little hand massage — nope! Not this place. Also I paid with a card and you have to put the tip on before they swipe, I always over tip(I have my reasons — that’s a another story in itself) and when I told her the additional amount to add on, she said, «oh» not«thank you»! I’m DONE. I must say my nails came out nice — however she forgot to put a base coat on before my gel manicure — so there may be an update to this review. Where was I? Oh yes, my nails came out nice but between being caught in a Rosetta Stone nightmare, cluster f — , with questionable customer service — I know I need to get my nails done on the weekend at a proper place!