Holiday Inn Express Dandridge

My experience was very similar to what Malissia M describes. Very warm and welcoming staff. To rooms are spacious and beds very comfortable. Everything worked. The hotel is bit dated, but, so what, it’s very clean and the rates account for that. The breakfast offered a large selection on foods, probably enough to please even picky eaters.
The only minor issue for me was the overall hot water temperature and water pressure for the shower could use some improvement.
Overall, I had a great stay and will return.

I stayed here because I was in town for work. The staff is friendly I was upgraded to a room with a jacuzzi and flat screen tv. The hotel is old the 3^rd floor hallway lingers with smell of smoke (cigarettes). My room was somewhat clean I found small pieces of trash around the night stand and around the bed frame. This hotel allows dogs. I’m not a fan of hotels that allows dogs. As I feel these hotels are not as clean or thoroughly cleaned. I will not stay at this hotel again when I come back to this area for work in the future. The fitness center is terrible no free weights and a busted bowflex machine.

I was contacted by management demanding I remove my previous review. I would highly recommend avoiding this place at all cost.

Very warm staff! The ladies that checked us in were very friendly and helpful, and the lady at breakfast was super warm, helpful and welcoming. I booked the king suite purely because the prices for the smaller rooms were the same, and it was enormous. Sitting area, king bed, balcony, bath in the bedroom (a touch awkward for us but a nice touch and maybe some people’s preference) and standard shower in the bathroom. We loved it! This hotel may be a little older in some ways, but the staff and management works with it the best they can.
This was a terrific spot to stop on our road trip and we enjoyed it very much!

Our daughter was covered in some kind of bites from this hotel! We stayed overnight and ended up with a miserable baby! I called to speak to the manager and when I was transferred to him he said «she doesn’t know what she is talking about, I am a desk clerk.» By the end of the conversation, he revealed he was the manager/​owner? I asked about the bites and he claimed it came from our small fan which we used as white noise for our baby. He also said he was going to dispose of her lovey which we accidentally left there because it was «smelling up the hotel.» I posted a negative review on Trip Advisor because I received no contact from Holiday Inn Guest Relations after 4 calls and he offered to «work with me» in exchange for removing the negative review. He also offered another night stay in an upraised room! Um, no thanks. Slimy, dishonest manager + smoke smell, bugs, gross. Pass on this one!!!

The rooms are nice especially the beds. breakfast is hot and good. Howevr, the night staff is a little snappy and we never got the newspaper we paid for. Not bad for one night’s stay.