Steve Bousquet’s Appliances & TV

I had them out to fix my Samsung dryer, first visit figured out the problem, it wasn’t getting hot so it was obviously the heater. 93 dollars. Second visit they ordered the wrong part, couldn’t fix it. Third visit, fixed the dryer, new heater, way over charged. The part on Amazon was 52.25. They charged 129.99 for the part plus labor. So almost three weeks and almost 300 dollars later it’s fixed. Not good at all. I recommend using another company

Recently stop by to buy two mattresses but only had one delivered due to me changing my mind. My son is enjoying his bed so far. Although I changed my mind Jeff made the really easy to get the money back for the second mattress I didn’t want. That makes my family want to do business with him again and we will recommend him to others

I am so lucky I found Steve Bousquet Appliance. I went through a real mess with buying a washing machine at Home Depot. The machine did not have the one feature we said we couldn’t do without. The sales person either didn’t know anything about appliances or didn’t tell us the truth. Then, we went through three weeks of total frustration trying to resolve that problem. Finally we found Steve Bousquet Appliances. They absolutely knew what we wanted and took care of everything. Home Depot makes you buy a new set of hoses with each washing machine saying the warranty will be void if you don’t do that. None of that foolishness here. And the delivery people were very professional and helpful. I have learned my lesson. You don’t save anything by going to the big box stores. Drive that extra couple of miles and get treated well!

I have used Bosquet Appliances for years I do all my research and try everytime then I call Jeff and he can always match or beat the price I have. Then I know I am helping the local business and when I ever need service they are right there! Great place and great people to work with.

After looking up appliances for several weeks and finally deciding on GE Stainless, I went to several stores in the Norwich area to talk to salespeople and check on prices. I was thrilled with the service at Bousquet’s i Danielson. I purchased a range, dishwasher, refrigerator and microwave. Ordering was painless! They met the lowest prices online, gave us a break in delivery and setup and completed paperwork for rebates! When I found lower prices on 2 of the appliances after I paid for them, Bousquet’s met that new price and refunded the difference immediately! The items arrived when promised and 3 workmen delivered and installed the appliances quickly. When I called about a scratch on the fridge door, they ordered a new one and came back to replace it, no questions asked. I highly recommend Bousquets for all your appliances… great service, great salesman, great prices!

Looking for a new stove, we went through the whole routine– Sears, Home Depot, Lowes, Consumer Reports, etc.
Though we got great information from the salesman at Sears in Manchester, his superior got imperious with him when he wasn’t trailing us non-​stop. That was enough to put a bad taste in our mouths to not go back.
Instead we went to the Sears website, printed out the material on the Whirlpool Gold fridge we’d decided on, and then went to Steve Bousquets store in Danielson, asking them if they would match Sears sales price. The answer was not only yes– they had an additional $ 100 rebate to boot! Thank you, Jeff, for your professional demeanor and price matching policy (to real stores– not virtual). In addition, the delivery guys did a nice job of placement, taking a broken fridge out of the basement, and bringing the kitchen one that we were replacing back down to the cellar.
Can you ask for anything more? It’s only been a week– but so far, so good. An awesome machine.
And a further update– when Sears had their stoves on sale, we did the same thing. Bousquet’s matched the Sears price again. We are currently waiting for our new GE Proflie double oven to arrive from Bousquets.
Wish us luck!