Parrelli Optical

Jonathan Parrelli is the best. I moved back to the city over a year ago, but I still (happily) go up to Danvers to see him. My contact lenses are the best I’ve ever worn. He’s worked so hard to make sure I have the right fit for each eye. I know that sounds crazy, but life without glasses is amazing. And Jonathan made it possible.
10 stars.
Also — plenty o parking!!!
Great hours of operation.
Yes a gal still has to wear her glasses… From where. Parrelli. Of course. Locations all over metro Boston. Really, these guys rock

I have been going to Parrelli for as long as I can remember starting with glasses when I was young and migrating to contacts full time with glasses.
As far as my experience with contacts is concerned there is no better person than Jonathan to fit you. He has a heightened level of patience that you may not expect from someone that does this every day; he truly cares and makes sure you are in the best possible lens for you both comfort and sight wise.
My wife and I both have glasses from there as well. I am convinced that Christina has the best eye when it comes to knowing what will look best on you. She too is extremely patience and will let you try on any and every frame in the store if you want. In both instances with us we ended up purchasing the first frame she suggested and that was after trying many different types and styles on.
Bottom line, if you care about your eyes and want the very best service for them, go somewhere that cares about them as much as you do and doesn’t see you as a just a transaction walking through the door; go to Parrelli.

I have been going to Parrelli optical for years I could not be happier with their care and attention to my needs. I have a rare eye condition that can only be corrected with ‘hard’ contact lenses, which are incredibly uncomfortable and irritating. Jon Parrelli has been patient and diligent in helping me and I couldn’t be more grateful.

I went to Parelli optical in Danvers at the recommendation of a co-​worker. Everyone I spoke with was professional and friendly. I was early so I had a great opportunity to watch the employees help other customers with their glasses. I learned a lot while listening.
My co-​worker had an amazing experience with Jonathan setting her up with contacts. I opted to not get contacts this time and the Dr. didn’t push me to do anything other than what I wanted. The eye exam was very thorough and I appreciated the Doctors sense of humor. It was a laid back environment focused on helping customers see better.

Awful customer service. I have been trying to get contacts for weeks and they have all been most unhelpful. They are very over priced. They discontinue a brand of contacts and blame me for it. First they offer me free trial pairs then I call back to confirm (you’ll find you have to do that because everyone is on a different page) and they tell me it’s $ 100. I don’t understand how there are any positive reviews… I’ve been with them for a while, never happy with them, but it is a pain to switch. At this point it is worth it.

So glad I decided to make a change in my eye care specialists. I saw Dr. Carey, and she was GREAT, very thorough and explained everything that she was doing and why. She’s very nice and I was very comfortable. I then saw Kathryn for my contact lens exam, and she was fantastic as well. She was very thorough, discussed my options and made recommendations. I had been wearing the same brand of lenses for many years, and wanted to change. She gave me a pair to try out with my new prescription and these are soooo much more comfortable, and my prescription had changed, so everything was a win win situation. They’ve won me over, and I’m staying! Thank You!

I love Parrelli Optical! I originally went there to look at sunglasses. Christina was a HUGE help. She was so patient in helping me find the right frames for my face, and then even took me outside to make sure I could see comfortably on a sunny day.
I went back a few months later for contacts — I have an astigmatism in both eyes and could never find something comfortable enough to wear all day at work. Jonathan went completely out of his way to find suitable contacts AND eye drops while explaining everything going on with my eyes in terms I could actually understand!
I then went back just another month later for regular glasses. With some more amazing service, I narrowed my choices down to two frames. With help from both Christina and Jonathan I was able to pick one frame and I LOVE them. I went from wearing my glasses only before bed to wearing them all day 3 – 4 days a week. I get compliments every time I wear my new glasses, plus my eyes get a little break from wearing contacts all the time!

While I was visiting family during a trip back home to Massachusetts, I decided it was time for a new pair of glasses. The old pair I had was beat up and not very much in style. I went to Parrelli Optical on a recommendation from my mother who absolutely swears by the establishment. She has gone there for years, in seek of their high quality service and products. I know that there was one pair of glasses she had made in the past that she wasn’t initially happy with and so they re-​made the glasses at no cost to her, to get them to meet her high expectations.
As I walked into the store, I was impressed by the modern look and feel of the new location. (I had only visited the old location next to Brothers in Danvers square and hadn’t seen their new location around the corner). I was helped by Christina, and she showed me a number of really cool and stylish frames. Each pair of frames had a slightly different look to them and I finally settled on something that seemed to suit me quite nicely. I liked how several of the other staff members came over to take a peek and offer their input My glasses were made quickly and they made sure I liked them before I left with them. I got my last pair of glasses at Costco, and while they may have been a little bit cheaper there, the difference in service, quality of product, and attention to detail was not even a questionable comparison. I’m excited to wear my trendy new glasses all around Japan!

I bought my glasses in March and had wonderful service. They were professional and took their time to help me make the right choice for me. I never felt any pressure to make a purchase from them or to make an upgrade. My glasses came in very quickly and again I received great service when I picked them up.
The best part of their service came months later when I had a problem with the glasses and they were MORE than helpful in getting it resolved for me even though I waited a long time to return with the issue. I will continue to use their service and I highly recommend them to others.

Best, most reliable, up-​to-​date optical services anywhere. They know what they’re doing– they take all the time I need to get it exactly right (and I am picky about my eyesight). Always a good experience and excellent customer service.

Stumbled upon this place on my way home from a horrid experience at *shudder* Lens Crafters. I am so glad I did because I had a great consumer experience here. Just walked right in and they took great care of me.
Sat down with a great guy who actually brought the glasses to me and spent at least an hour if not more narrowing down my choices. He was very knowledgeable as we worked through what would be best for me and why.
As indecisive as you can get, I got some help from the other employees in the store who let me know which pairs they thought looked best on me. Everyone was fun, personable and it really made me feel like they actually cared that I got a good pair of glasses, unlike the aforementioned fast-​food-​optical store.
If you really value your eyes, you need to go to this place or a place like it that really will take care of you. I don’t care if my glasses aren’t done in 1 hour; I want quality, not rapidity. I am definitely recommending this to my bespectacled friends.

I have since received an eye exam here, and the physician was very thorough. If you value your eyes/​vision, you must come here.

I wanted to see Dr. Bridger who is great, but instead they scheduled me with someone else. $ 250 for an exam for eye glasses! If that wasn’t bad enough I was then passed to the eyeglass «expert» who attempted to hard sell me some glasses with special lenses etc for $ 450 — $ 600! I wear contacts and only wanted a pair of glasses as a back up. When I explained that the male technician made be feel cheap and like I didn’t care about my eyes.
Now for the the contact lense experience — another $ 250 the same day! This was with John Parelli who apparently has an interest/​partnership in a contact lense manufacturing company. His claim is that he will fit me with custom made lenses so far superior to what I’m wearing that I will be thrilled. After 5 fittings and trying the various lenses for a test period I frankly couldn’t see any better than I did when I went in. He heavily pressured me to buy these custom lenses (they are expensive!) I finally couldn’t take it anymore and went back to Cambridge Eye and got my regular off the shelf contacts and can see perfectly.
So $ 500 down in one appointment/​2 Dr/​5 fittings and high pressure sales for over priced glasses and lenses. Need I say I won’t be going back.

Loyal customer for 10 years, never had a problem.

I am a visual ‘problem child’. I have a difficult prescription to execute. — I’d gone to several different Opticians over 7 years time and none of them could get my lenses to where I could really see UNTIL I found Parelli Optical. Dr. Peter Bridger did an excellent eye exam and the opticians did not rest until they had the lenses right.
I got my first 2 pairs of glasses with them in late 2008 and just got another pair in May of 2011. I hope I never have to find another place to go. They are THE BEST !!!

I had been to 7, yes 7, places looking for glasses. I have a ridiculously narrow face and couldn’t find anything that fit properly and looked decent. Kids frames were about it, and the flowers or other embellishments were out of the question. I walked into Parrelli Optical in Danvers, and was amazed at the selection. There were more choices in frames to fit my face than I had seen all the years I have been wearing glasses. I’m not a fan of prominent frames (on me) and that’s where the amazing optician Maurice (Mo) Mendes came in. He helped me custom design my frames and he fit me to the perfect glasses. I had never heard of custom made glasses — the size, shape and color of the lenses all cut and made to order — the side-​pieces chosen from many options — and I even got to pick the nose piece!!! He showed me options in adding color aroound the lenses that really made them pop. He even made a mock-​up so I could see what they would look like before I purchased them. I am thrilled to have one-​of-​a-​kind glasses.
Enough about the glasses — let me say a few things about Mo. He was impressively knowledgeable, extremely patient (I took HOURS, actually days to make a decision), very professional and above all polite. His creativity along with his clear talent were something I have never experienced when purchasing glasses. I wear progressives which are quite expensive and I don’t want to replace them often, so I needed to feel secure in what I was buying and really like them. He accomplished all of this for me.

My story occurred in the Beverly office. But I was told it was COMPANY POLICY. So I am posting to all their stores.
I have went to this place for the past 3 years and had been happy. I took my daughter there to get her eyes examined. Turns out she needed glasses. Well children’s glasses were all going to be over $ 200 so I figured I would buy them on the Internet. Well, they would not give me her PD (Pupillary Distance) measurement unless a bought a pair of glasses! They told me it would be $ 50 more. I ended up going to Sears optical and got a set of glasses with the child safe lenses for $ 49.99 and they gave me they measurement so I could buy her a spare pair on the Internet. Oh by the way to take her PD measurement took all of six seconds! Stay away unless you want to be nickel and dimed!!!

FAN. TAS. TIC.
Thankfully, I don’t have lots of issues with my eyes, so far so good.
Overall feel of the office is that it is modern and clean, and the waiting/​eyeglass shopping area is full of natural light and a wide selection of specs to choose from.
Chairside manner of the Dr was extremely pleasant, he was focused on me, he was informative as we went through the exam. Great.
Deena Bridger, the Registered Dispensing Optician, helped me afterwards with my glasses choice. First thing she did was tell me she had a selection of frames that are entirely covered by my insurance. I like that she knew what was going on, and offered these first. They didn’t work out for my taste, so we moved on to other frames. She patiently and enthusiastically helped me shop to my budget and my style and got me a little more of a discount somehow as well.
Quality of care — I would say fantastic. The Doc even took an extra look at my eye when I brought up the fact that I had knicked the white of my eye once with a corner of a sheet of paper.yikes. Well, all looked fine, but I thank him for taking the moment to look and not just brush it off.
I highly recommend this place based on my experience: easy eye check-​up, low prescription glasses and frames. If you need more involved work, like contacts, or have problems or have had eye surgery, I assume that the experience would be just as great, but you be the Unilocaler.