I have never been a fan of Applebee’s, but we figured this location was super close to home and I wouldn’t have to cook tonight. We wanted to also see if they’ve improved with their new menu and«wood grill» theme. Applebee’s has not. Our server Joe was good. No complaints with service and he checked on our table multiple times. He went through the requirements that he’s supposed to say, but if Applebee’s has to have 2 «if your server doesn’t mention this promotion X is free,» you should really reevaluate your company and not your servers. I ordered the Butcher’s Choice Top Sirloin with garlicky green beans and bacon cheddar potatoes. I like my steaks rare and understand a lot of places are hesitant to cook it that lightly, but I’d appreciate a little pink. My plates were warmer than my food. My wife ordered the 4-cheese Mac n cheese and her bacon was raw. We informed Joe and he immediately offered a manager, but we just wanted to mention it without any expectations. We’ll scratch this one off the list.
Thea S.
Évaluation du lieu : 1 Kissimmee, FL
Let me say this restaurant has the worse Management ever how do they belittle their employees in from of others when they are doing their job and the management expects the employees to kick people out and ask them to leave that is Managements job and then you have nerve to yell at that girl for no reason when you put her in life in danger you should be a Shame of your self MR and your assistant I would never come back I do not approve how you treat you Employees if they had any sense I hope they are logging down the bullying you do to them and get a lawyer and sue your asses.
Pat W.
Évaluation du lieu : 2 Clermont, FL
Busy even at 10 pm. Server was courteous. Ordered the 4 cheese mac and cheese, don’t bother — not an ounce of cheese. Mentioned to the server as she was clearing and she said, «yes» the kitchen needs to be more aware of this. She was going to take the plate and show to her manager. You would think the manager would come over and apologize, remove the charge, nothing — we paid and left. Once again, don’t eat in the tourist district, they do not care if you come back because there are always more tourists that endure bad food. Won’t visit this one again.
Justin R.
Évaluation du lieu : 1 Carlsbad, San Diego, CA
Every other time that I have been to this Applebees has been great except for last night. Was on my way home after picking my girlfriend up from work and decided that it’d be faster to pick up some to go than try to cook. Know what I had been craving? Some bomb ass mozzarella sticks, and I love some Applebees mozzarella sticks. Girlfriend dialed up the closest one(this location) and stated that she’d like to place a to go order. Now, if you frequent Applebees, then you know that after 11PM they do half priced appetizers. She asked the girl on the phone if this applied to the takeout and she told us that it most definitely did. Awesome! Got some mozzarella sticks and a few more items and when we asked for the total, she told us that she’d have it for us when we came to pick up our food. Okay, understandable, maybe she jotted it down and hadn’t punched it into the register yet. Not a big deal. Fast forward to pickup. Walk in, stand there for five minutes waiting for to come assist us(there were some people there but nowhere the amount to wait) and the girl who took our order finally showed up! Hooray! At this point in starving from waiting in construction traffic and impatient as I’m waiting for my bill. That’s when it happens. She hands me the check and it’s all full price. Clearly that’s a mistake? I ask her if it was just an error? Nope. She told us wrongly and now it’s full price. Instead of giving us the discount that we were told we would get and keeping the customer happy, she defended that it was full price. We paid and left, but never to return. Its sad, because this is the first time I’ve had a negative experience at this Applebees. However, because of the inflexibility of an employee and unwillingness to correct an error on their part, I won’t be back. I’ll take my business to somewhere that appreciates it.
Matt S.
Évaluation du lieu : 1 Trenton, NJ
Don’t go here! Possibly the worst AppleBees I’ve ever been to. Service and drinks took forever to get and when the food came out the order was incorrect. The manager delivered what she thought was the correct food which was after the second attempt was incorrect. I accepted the incorrect food as I didn’t feel like waiting for the kitchen to correct the order. Not a single person said sorry or apologized for the inconvenience.
Megan D.
Évaluation du lieu : 1 Miami, FL
Stayed for 15 minutes and left. No service whatsoever and many waitstaff walked by. I tried to get their attention but they were too quick. The tables next to us were receiving food so I thought it wouldn’t be too long. I couldn’t get the runners attention either. There were also empty tables filled w stacked dirty plates. I understand if you are short staffed but still. On my way out another customer said«service here sucks» and I said«yes it does» and left. What a shame. I love Applebee’s. Not anymore.
Ashley S.
Évaluation du lieu : 3 Davenport, FL
I haven’t been to an Applebee’s in years. I’ve always associated it with super greasy food but not the good kind you want with a hangover. I can still see chicken tenders lying in their own grease in the basket with green and white checked paper from the last time I went. So I was a little hesitant to come here for lunch, but I did hear the menu has been revamped so that was intriguing. Not to mention my family keeps telling how good it has gotten at this location. Well the food has gotten a lot better but I can’t say the same for the service. A Monday afternoon isn’t really a hot spot for Applebee’s so I’m still baffled by why we there for over an hour when our waitress only have 3 tables. She was so slow and had no personality. She looked absolutely grumpy when we were seated. And once we were done eating we sat there for at least 15 minutes before she finally returned to the table. We even looked for her at one point and she was no where to be seen. Ugh! But the food was surprisingly good! I had the brew pub philly sandwich with fries. Sitting on ciabatta bread is steak, fried jalapeños, onions and peppers along with American and craft beer cheese! It was delicious! I loved the fried peppers and onions and then the jalapeños gave it a great kick. I even enjoyed the fries which most times I leave those on the plate since they can be over or under cooked but never perfect. I think I will be back and I’ll probably have this same sandwich again! Hopefully with a different waitress.
Kevin V.
Évaluation du lieu : 4 Brownsville, WI
I was a little skeptical going here after reading the previous reviews, but it was close to the house we were renting, so i decided to give it a shot. Our food was really good, as was our service(Jess). I would not hesitate to come here again on our next trip. BTW — We had Fiesta Lime Chicken, Cedar Grilled Lemon Chicken, Spinach Artichoke Dip, Mozzarella Sticks and Triple Chocolate Melt Brownie.
James M.
Évaluation du lieu : 1 Newport, MI
The absolute«WORST» service ever! Literally waited 1.5 hours for entrées! Food was your run of the mill Applebee’s! Would not recommend this place. This birthday dinner turned into a 3 hour ordeal, no exaggeration! There are too many good restaurants close by where you will receive good service, to waste your time here?!
Alex R.
Évaluation du lieu : 4 Celebration, FL
I don’t understand the poor reviews. I’ve had really good food and that staff has always been pretty good. The Chicken Wonton Tacos keep making me come back for more. My favorite dish on the menu is the Fiesta Chicken. I’ve been to this location numerous times and never had bad service, yea from time to time it gets busy and you have to wait a little bit, but with most places when’s it’s busy just be patient. As far as my Fiesta Chicken goes it’s always fresh with a tiny kick and delicious. The wonton tacos are simply addictive.
Zharrietty Y.
Évaluation du lieu : 5 Montoursville, PA
Great service, well-prepared food! This restaurant had the same excellent food and service as the other Applebee’s we’ve tried. My Bourbon Shrimp and Chicken was hot and juicy! Excellent side salad. We also had the Spinach Artichoke Dip. It was the best ever. We had five children with us. The waitress was very attentive and did over and above. I think the other reviewers must have hit a bad night or have a burr in their saddle. We almost missed a great meal because of those reviews. Whatever, it’s fixed now! I
Michael S.
Évaluation du lieu : 2 Davenport, FL
We have eaten here a few times. Food has always been decent. Only reason for my 2 star rating is because the last visit I observed how the bartender puts his fingers on the rim of the glass on almost every single draft beer he pours. It’s just plain gross. You don’t put your hands on the top of the glass before serving. If this kind of thing happens right in front of you, I hate to think what goes on in the kitchen. Imagine the contamination! People wonder why they get ill when they eat here! Fyi, There are many other good restaurants a few miles down the road on 192.
Tom W.
Évaluation du lieu : 1 Vermilion, OH
Poor quality. We ordered this as a LASTRESORT. This review is almost sacrilegious… Ugh anyways, my wife and I enjoyed a nice GI cleanse after eating here. It’s one thing if 1 person gets sick, it’s another thing if BOTH get sick. Avoid at all costs unless you’re looking to lose weight via chocolate deposits at the Bank De Porcelain…
Penny T.
Évaluation du lieu : 2 Lake Mary, FL
Order soup didn’t get it till food came out… sad. Stake not cooked correct and just poor service.
Carol G.
Évaluation du lieu : 2 Tampa, FL
Decent. My burger was undercooked and fries were soggy. Picked up the dinner since i was staying in a hotel a few miles away(convenient) but ended up tossing most of my own food. Went with the 2 for 20. Appetizer was delish(spinach artichoke dip) but my burger was undercooked. My wife’s 4 cheese Mac and cheese with tenders were«ok.» Nothing to write home about, probably a better dine in experience where food is a bit fresher and can be corrected. Eh.
Kristi B.
Évaluation du lieu : 2 Winter Garden, FL
We have dined here a few times when we were looking for take out. Of the four times we ordered take out three of the orders have had something missing. When we brought it to the managers attention, they offered a voucher for a free burger. Have found the burgers to be flat — burnt and not especially tasty. Fries have been mush when we have gotten them. We actually stopped coming here about six months ago. If you order take-out, highly suggest that you check your order before you leave.
Kelly W.
Évaluation du lieu : 2 Davenport, FL
We’ve stopping going here because the food seemed to keep getting worse and worse. Our favorite servers left and we haven’t felt like the food was good enough to go back for.
Osy Y.
Évaluation du lieu : 1 Kissimmee, FL
Don’t bother!!! Unwrapped silverware to find a thick layer of old, caked-on food on it.(mashed potatoes ?) No way the person who wrapped the silverware could miss that! Slow service. Tiny portions. Food took forever to come out, and food was cold. Really, save yourself some money, time, and frustration— go elsewhere!
Candida M.
Évaluation du lieu : 3 Davenport, FL
My husband and I like to frequent here on Saturday nights for the trivia and two for one specials. The food isn’t anything to write home about, however. Service is sketchy at best. We usually sit at the bar and the male bartender is super nice and friendly, very on top of things. They have a female that is bartending some, I can do without her attitude. If you have a complaint, forget getting the blonde, female manager to help you. She, too, has an attitude as big as Texas; however, there is a younger male manager that is pleasing. One thing that is a huge turn off — the workers that are off like to hang around the bar. Yes, they have a right to eat after work. I wouldn’t mind if that is what they were doing. They are just hanging over the end of the bar with less than pleasant conversations. So — go for trivia and drinks… eat first. :)
Mike P.
Évaluation du lieu : 1 Allentown, NJ
Wow. Should have read more of earlier review. Normally don’t like going to chains but when traveling and need a late meal in mid week it’s sometimes the only option, like last night. Walked and place smelled like vomit. Really. I wanted to leave but was only place open and my teenage son was hungry. So we sat and had a burger and some apps. Looking around the floor looked there was a food fight earlier. Someone came to sweep as we were eating. Need less to say we won’t be back and will think at least twice before going to any Applebee’s again.