Cl Davies Property Management

I have had an amazing experience with CL Davies so far. The office is personable, responsive and eager to resolve any issues.
Examples 1) Tree branch fell in yard. E-​mailed CL Davies stating that I can remove the branch but just wanted to let them know about the tree. Before I even had a chance to start cutting the branch I received an e-​mail back stating that the landscape company will be there in the morning to resolve the issue.
2) I wrote on the move-​in form «shower drains slowly». Expecting this to never have been read and anticipating a stop at Target for some Draino (which I planned on doing without a second thought for such a minor issue). I received a call the next day inquiring about what day would be preferable for a plumber to come resolve the issue.
Both of these scenarios were completely unexpected and exemplified over the top service from the property management company.
These were both a refreshing changes after renting from Zabace whom I would never recommend to any land owner or tenant.
Overall I obviously highly recommend CL Davies to owners looking for a property management company that will take care of the property or tenants looking for a company that is very easy to deal with. The only setback for CL Davies that I can come up with is that they don’t have a lot of properties in Davis so the demand is very high.

The absolute worst property management company I’ve ever had. These people look for students and do everything they can to cheat them. They break countless leasing laws and expect you to cover damages/​renovations that are required upon them to complete.
Do everything you can to avoid leasing a room from these people, worst experience I’ve ever had.

My experience with CL Davies began when I took over a lease for a room in a house. I dealt with Tonia in getting all the paperwork together. When I applied to rent the room, I told Tonia that I had a cat. She said she didn’t know if that was ok with the owners, so she texted them and I got approval to bring my pet. I asked her if there was a pet deposit, and she said she didn’t know and would check. Then she told me me how her head was foggy because she spent all weekend drinking. A woman in her mid-40’s told me, a potential renter that she was meeting for the first time, how «wasted» she got over the weekend. I asked Tonia 2 more times about the pet deposit, and each time she couldn’t remember me telling her I had a cat or talking to the owners to clear it.
Cathy had some painters come out to paint the bathroom and they did a shit job — paint splatters all over the mirror and paint blobs on the counters. They also did not give us notice that they were coming, so they showed up to the door in the morning when we were not dressed and then told us we couldn’t use the shower for several hours.
The last straw came when I tried to transfer my lease over to an international student for the summer. I had talked to Tonia SEVERAL times about my situation. My dad was diagnosed with terminal cancer and I needed to go home to San Diego for the summer to spend time with family. I found a person willing to take over my lease for the last 3 months (June 1 — August 31). At the end of August, I would not be renewing my lease. I told Tonia this at least 3 times.
After they received the new girl’s deposit, I asked 3 questions, in numbered format. Tonia emailed me back without answering ANY of my questions. This was the second time this had happened. She said that I had to scan and email the «assignment document» to the new girl and then email it back. I responded telling her that a) I don’t have this document to which she is referring and b) I have no idea what this document is. She then told me they had to prepare it and would let me know when it is ready.
FOUR WEEKS after they received the new renter’s deposit, they FINALLY sent me the «assignment» document — which basically was the lease transfer agreement. I had stressed to Tonia that with all that was going on, I needed to take care of things and get all the documents in order because I was dealing with my dad’s health issues. I had to wait 4 weeks. They only finally got it to me because I called them and told them they still hadn’t gotten it to me.
I received a phone call from Cathy today (5÷20÷13) telling me that she finally prepared the assignment document. She asked if I could come pick it up. I told her that my dad just died and I was in San Diego for a while and could not pick it up. I asked her to email it to the new renter. She told me she couldn’t because she didn’t have a scanner. Wait, hold on. WHAT RENTAL OFFICE DOESN’T HAVE A SCANNER?!? Isn’t this a requirement for doing business? I asked her if she had an electronic copy she could send me and I was told no. Did you draft this document on a typewriter? Or with a quill and ink? Who the hell doesn’t have electronic copies of documents saved on their computer? Or at least a scanner? The reason? She told me there were fields that had to be «filled in by hand.» Luckily, my mom had a fax machine and faxed me the document. I’m surprised they even had that technology instead of courier pigeons. It was just a typed document and the fields they had to «fill in by hand» were just names and dates. Um… hello?! You can do that ON YOUR COMPUTER and then email me the digital copy so I can sign it and send it back to you. I even told Cathy my dad had just died and she didn’t even offer to try to find a scanner or just send me the electronic form. So she faxed it to me, then I had to scan it and email it to the new renter. CATHY — you are the PROPERTY MANAGER. This is YOUR job! It’s ridiculous that a property management company does not have a scanner. When you are renting to college students, you NEED this technology, as I guarantee you 99.99% do not own fax machines. It shouldn’t be the job of your renters to do your job for you.
Took almost 5 weeks to get my deposit back. By law, they MUST return it within 21 days. They claimed they never received «notification of the lease transfer.» BULL! I was cc’d on the email where the new renter emailed them the completed copy of it! AND I called on June 4^th requesting my deposit, and Tonia said, «no problem, you’ll get it in 3 weeks or less.» Then, 5 weeks later, they try to claim they never even knew I moved out? Come on.
Cathy then accused me of «fabricating» facts on another review site, Daviswiki. She publicly said I fabricated much of what I stated above. I then responded with screen shots from emails, proving that it was HER that was lying. AVOID this company. They’re are unorganized, unprofessional, unethical, and will accuse you of lying if you post a negative review!