Petco

Wow! My daughter took her schnauzer in for grooming. I’ll let the pics speak for themselves. If I can figure out how to download them. WORST GROOM JOB EVER!!!

I came in last night just to get some toys for some new kittens I’ll be fostering for and I was absolutely traumatized by my experience here.
First, I usually love taking a look at the animals they have in here before making any purchases. As I was walking towards the fish tanks, I saw a giant COCKROACH on the floor, walking around. I quickly scurried out that area as fast as I could because I was absolutely terrified.
I couldn’t find an employee to notify them of the giant cockroach so I went into the grooming area where two groomers were talking and I told them about the giant cockroach. All they said was «oh it’s normal. They’re free roam and we get them because they hide in shipments with holes in the boxes.» Uhm… Okay? That doesn’t make it okay. Cockroaches in any kind of public area is NOT okay. As I walked away, I could hear one of the ladies exclaim about how she’s «not going to catch it». Absolutely ridiculous.
As I made my way near the rodent section, I looked into the mice habit and noticed that one of them seemed to be lying down in an awfully weird position on its side. And it wasn’t breathing. I tried to get a different angle of the mouse and sure enough, his eyes were open. This mouse was dead. I’m not sure what kind of pet store you are running with a dead mouse in your cages and giant cockroaches running loose in your store. This just goes to show you how little the workers care about that place and the animals. I definitely will not be returning to this place unless I have to and will be mentioning this incident to everyone I know.
On a more positive note, they did have Guinea pigs there and they were absolutely the most adorable things. I wish I could’ve taken them home and away from this awful place.

I would like to know if there is anythingthat can be done towards animal abuse. I came in 3 days ago and saw some Betta out of shape and others boarder line dying!
I took one home and noticed that he had side burns bettas get from poor quality water. The water is filthy and you can see the decIng food at the bottom. Today web I came in, I saw the same scenario and same fishes that were dying left there in the same conditions. I brought this attention to the manager and when I showed him the bad conditions they were keeping the bettas. He said he was going to have someone change the water. I was there for a while shopping around And waiting to see if someone would come and take care of the bettas NOTHING!
I’m very upset because as a pet store the very least you can do is ensure the well being of the animals for sale. How is anyone going to take home a betta that is dying. They are basically left there to die. I ended up walking out buying nothing and trust me I pout down a lot of money for my pets but I won’t be returning. For anyone in Davis that is looking for another place to buy thier pet supply please keep in mind that downtown has other local business that would benefit a lot from our business! Please reconsider buying from this place until they take consciousness and start taking better care of their animals!

This store might look decent n all but the grooming dept is horrible took my shih tuz in today to be groomed and the worker who gromed was terrible he is missing so many hair from his body they cut it very unevenly n some spots were bold and my dog was bleeding lil on the bottom because of the clippers they used to shave his hair n his private area was cut he was bleeding so I m wearing all the pet owners beware those are some pics I took to show u guys how they groom them

I took my dog to the Davis, CA Petco for a grooming appointment yesterday at 11am. By 4pm, my wife called and found it took 5 hours for Tiberius (Ty) to get bathed, but was still waiting to get groomed. We finally got the call to pick Ty up and reached Petco at 5pm. My wife asked what could have made the grooming take 6 hours. The groomer in charge (immediately defensive and confrontational) stated it took so long because Saturdays are packed, and that Ty was peeing himself so they had to wait for him to calm down before they could continue grooming. She insisted they had to treat other dogs before him because he was such a trouble. That was a boldfaced lie because I recognized the dog that came in immediately after Ty, still being groomed, also stuck at the groomer’s for 6 hours. My wife said we would not be returning to Petco anymore, and she walked out. I walked back in, and this happened:
Me: Excuse me, I’m sorry but an 11am appointment means something.
Groomer: We can’t groom a dog that’s peeing on himself and…*more boldfaced lies*.
Me: But six hours???
Groomer: *Continues to blame the dog, makes no effort to apologize or keep our business.*
Me: Ok we’re done, thank you. * I begin to walk out*
Groomer: I GUESS WE WON’T SEE YOU AGAIN!
Ty was visibly stressed from that experience, we were disrespected, and the groomer was nothing but confrontational towards us. She did this in front of about 5 other customers in the grooming area, so she clearly didn’t care about keeping their business either. It’s for this reason my wife and I won’t be returning to Petco for any of our pet care needs. We won’t get on our high horse and ask anyone to do the same, but we felt this should be shared.

This is my first review on Unilocal?
Why might one ask? Because the experience was THAT bad that it warranted a review. I never felt so sad to be put down at a pet store than today.
Before purchasing two Dwarf hamsters, I did my research and found that Dwarf hamsters can be paired together as they often enjoy the company of each other, and those of the same siblings do even a better job.
However, we did run into a small issue with the two Dwarf hamsters we initially got, and wanted to exchange the aggressive one for the other sibling, since they originally had three hamsters together.
The worker there told us that they were in a «juvenile» age and once they mature, it would not work out at all and we would have to get another cage. NEVER did they mention that this would work out, or the fact that Dwarf hamsters are social in nature. They don’t even mention that there is a CHANCE it’ll work.
«Do you still want to try» he says. We said yes and his response was «Ok, then, they’re all going to fight, nothing will change. But you can I guess.»
As we return to the register, another person, whom I believe was the manager said «They’re getting another one? FINAL SALE THEN.»
I don’t cuss often, but what the FUCK? Being 4ft 10in asian girl, this ~6ft 5in man achieved his point of scaring me.
But you know what, the first paring fought almost minutes meeting each other in the cage and reoccurred roughly every 15 – 30 mins.
The new paring has not fought each other at all. When they first met each other in the cage, I was scared right away that they would fight. But the hamsters sniffed each other and that was it. They actually use one house together even though there’s two in the cage. I’m very happy that these Dwarf hamsters are enjoying each others company.
I guess another way to vent my anger, the worker and manager is like your super racist Asian dad, whom steps on all your hopes and dream. You want to date a non Asian?
«It would never work out. There is no evidence that Asians can live with non Asian, you guys will fight all day and he will treat you like shit and you will end up leaving him.»
TL:DR
Petco was rude as hell, didn’t want to help facilitate a hamster pet owner dream of owning two hamsters together.
BONUS!!!
When I went to get the 15 gallon fish tank & mesh top for my hamsters, they recommended against it stated that my dwarf hamsters would get respiratory problem because there wouldn’t be enough ventilation.
That is my cage in question, personally I think there’s more ventilation then what they’re using in petco.

The grooming department is a nightmare. My dog will never be the same. AND, the girls there tried to cover up what they did. Never again!

Blond girl cashier with bad dye job was slow and wasnt even paying attention to ringing up just talking nonsense with someone over the walkie.

It’s a decent store but lacking in some things. For the store itself, it’s pretty clean and well lit. The staff is really friendly but sometimes they don’t know where everything is exactly. I don’t mind following them around but trailing around the whole store is a little bit eh.
There were dog treats in the front and I saw one named «Dark side cookies» with Darth Vader’s face imprinted on it. That’s just adorable! I now wish I had a dog to get treats for. We looked on the website and saw many things for sale. We popped by the store to see if it was in store but it was only online… the shipping was more than the product so oh well. In the hamster section, there were so many teddy hamsters in one cage. They started fighting each other… the biggest one was winning so badly that I felt horrible for the other 3. I wish I can just take them all home. One tank with 4 hamsters is too much. They’re too big to be in the same space that 1 robo hamster has.
Things are usually pretty reasonably priced for what I get. I normally don’t have any complaints of the products but I feel bad for the hamsters and betta fishes. Some tanks are too small (should be 1 fish per 5 gallon of water). But it’s petco, it serves its purpose.

It’s a smaller Petco compared to others. Friendly and helpful staff. Fish and reptile selection is very limited. Cat and dog food selection is good.

This is one of the larger Petco locations I have seen, but there aren’t too many animals on display. They have plenty of little fish, lizards, and turtles, but otherwise, the only larger animals I saw were the dogs brought in by customers and a bird. Tons of animal supplies here — make sure not to eat the tasty-​looking cat/​dog treats at the entrance! Friendly staff. Just don’t buy a beta fish — they really don’t look good in coloration, in fact, some of them are floating upside-​down (aka dead)!

Kinda shocked at the 2 star rating. You can’t down rate a store because you can find cheaper things online!!! That is like saying
” oh this hamburger was great, but I know a place in Idaho that sells the same hamburger for 2 dollars less, so I am gonna say this hamburger sucks”
^^ logical flaw: different circumstances apply to the place in Idaho vs the hamburger you just ate. Maybe the tax rate and rent is way lower in Idaho and that is why the burger is cheaper!
Similar to online shopping vs Petco. You can probably get it for cheaper, but then you have to worry about whether or not your pet will actually like the product you buy. If they dont, it is gonna be a hassle to return! Also, there is something to be said about being able to physically compare differing nail trimmers in hand vs. virtually when making a purchase.
I mean dont get me wrong I buy most animal related things online, I just feel I had to defend a place when criticism is unduly given.
Anyways, today I went to the grooming station because I felt that a groomer forgot to clip one my dog’s nails. Even though it was a month since they clipped his nails, Lynn clipped that nail and all the others for no charge. My dog hated this, and poor Lynn had to get down on the floor to cut his nails, but she did it with a smile.
After, I bought some rawhide from their excellent selection, gave it to my dog, and he forgot the whole ordeal happened.
Staff has always been friendly and they will give your dog a treat if you bring him/​her in!

I agree with other reviews that if you have the time to wait for shipping you can do much better online. I have snakes and it is really nice knowing that I can always go here and get a heating pad or heating lamp bulb if mine burn out unexpectedly.
They have a pretty generous return policy so if you want to try something you are not sure your pet will like this is a great place to do it. If your pet likes it yeah you paid a little bit extra but if they did not you could return it without all the hassle of shipping.
I would NEVER buy a live pet here. They had an awesome reptile specialist for a while and so their reptiles were healthy but since that person moved on they all look to be in various stages of sickness.
I really like that they allow the ASPCA to come on Saturdays to show off the pets they have for adoption. It is a great way to get a puppy fix!

I live in Dixon and have gone to the Davis Petco many of times for my pets needs. But no more.
The employees are very nice, they aren’t the problem.
The problem is with their live food (crickets, worms, etc.) In December they had a couple batches of crickets get shipped to their place that arrived all dead, and I could not purchase crickets from them for a month. It happens, it would of been nice not to make another stop, but hey, I’m an easy going guy.
However, today I went in to purchase Wax Worms. I grabbed a can in their refrigerator. Right before it was my turn to pay, I decided it was probably best to look in the can and check them out. I couldn’t believe it, half of them were dead, black and decaying. Ok, maybe it’s a bad can. I went through every can, and every single one of them were the same. They had about a total of 10 cans. I checked the label, and the date November was on it. Now, this could mean use by November or when they were shipped, but in either case, live food isn’t going to last 2 months.
Why are these worms not being replaced? Is anyone checking these things?
This was essentially the straw that broke the camel’s back. Yeah it’s a good place to purchase dog and cat food, litter, etc. But I have more animals than that, and if you are going to sell live food, you better make sure it’s actually alive.
I quickly was able to purchase 5 times the amount of Wax Worms online at only double the cost of what Petco was asking.
I’m tired of being disappointed. There is absolutely no reason for me to use this store anymore.

It’s a small convenient place but the products are quite expensive after comparing it to what I’ve found online after researching.
I also feel that this PetCo isn’t well kept inside and doesn’t look clean or spiffy. The aquatics area leaves much to be desired; for example the fish tanks look dirty and skewed and I’ve identified MULTIPLE dead fishes in the various tanks. The fish themselves don’t look very healthy either. Fish products are expensive with not much of a variety (plants, décor etc).
The staff sometimes seem half-​hearted when they help you. And you have to seek out help most of the time; no one really comes to ask you how you’re doing. They also don’t seem well educated in the animals and give mixed information sometimes. Such as one guy who seemed to think I wouldn’t need much to set up a tank versus another guy who seemed to try to sell me as many products that I «need» as he could.
I’ve been to a better PetCo before where the space was much neater and the animals well-​kept and healthier.

There’s nothing super special about Petco other than that, if you have your pet with you, they are totally ok with you bringing it in and they even have free dog treats at the checkstands for your little pooches. I don’t know what it is, but checking out is TERRIBLY slow every single time I go in (often even with only one or two people ahead of me). I want to blame it on the customer, but I don’t know. I worked in retail long enough to know that it isn’t hard to get your customers to move more quickly by anticipating their moves and reacting ahead of time. Sigh, at least the employees are nice and it seems that being good with animals is a (obvious) pre-​requisite for being hired– so there is that.
They have good prices overall and there are often coupons and rewards you can get, so I always go back here for that reason.

UPDATE:
I come into this Petco pretty frequently, if only to look around. It’s not an unreasonable Petco, but I do have some gripes worth mentioning.
The Russian Tortoise enclosure, in particular, is simply not appropriate. They keep 4 Russians together in a glass enclosure that I’d approximate to be 15 gallons in size. One RT should have at least 40 gallons worth of space, and it’s ideal if they can be kept in an outdoor pen with even more space. Further, RT’s cannot conceptualize glass and it stresses them out. Glass is a well-​documented no-​no for RT owners UNLESS you take them out frequently to romp around your home or backyard. Obviously, it is a pet store so people need to see the pets they’re selling, thus making glass a most viable option — but it would be far healthier to place them in a large plastic bin on the ground. The fact that I’ve been here like 4 times and never seen one of these RTs moving around at all leads me to believe they’re pretty much being tortured by the tiny space they’re confined to. Additionally, I saw a cricket in their enclosure today. Not uncommon in the reptiles section, except that RTs are strictly herbivores, meaning the cricket somehow got into their enclosure by mistake. To make matters worse, 3 of the 4 RTs I saw appeared to have irregular shells — nothing severe like pyramiding or shell rot, but there were definite signs of unhealthy asymmetry, flaring edges, and raised scutes. I wouldn’t go as far as to call it reportable maltreatment or abuse, and while I’m positive the employees treat the animals with respect, the RT situation is almost disgraceful, and makes for clear evidence that they are simply not doing the best they can at this Petco.
PREVIOUS REVIEW:
I was helped a decent amount by an employee there and both cashiers had a charming and good attitude.
I’m glad there is a Petco in Davis, but it might really only be a below-​average Petco as it seemed a bit small, perhaps a bit understaffed, and I did notice higher-​than-​typical prices for bedding and other materials.

An update for my recent grooming experience with Petco:
Be sure to make an appointment.
I’ll start with the positive:
We brought our Golden Retriever here to be groomed. She just needed the bath and basic fur trimming done. The estimate was about two hours for her to be done. It actually took more than three hours to get her groomed. We were told that they took their time because she was scared. It’s nice to know that they were patient with her and didn’t make her uncomfortable, just to meet a deadline. Props for their consideration.
She looked wonderful. Her fur was soft and shiny. Her fur was neatly cut.
My issue with Petco Groomers is that they cut off too much of her nails. This is where they need to have more discretion.
When you trim a dog’s nails, you don’t want to cut TOO close to the nerves. It’s like cutting human fingernails too close to the skin. This gives a lot of discomfort and may cause bleeding.
THIS IS WHAT HAPPENED TO MY DOG!
After a few laps in the backyard, we noticed blood on her paws. And it wasn’t just on one paw. She was bleeding on all four of her paws! Almost every nail had red pigment on it. It was astonishing to see that a grooming professional would ignore the consequences of improper nail trimming. She limped back into the house.
If you choose to have Petco groom your pets, be very specific about what you want. It may help avoid a similar incident from occurring with another pet.

Our pups favorite spot (probably because he always get tons of treats from the workers)!
They know us by our dogs name and we don’t even come in all that regularly.
Items are expensive, and you can definitely get most things cheaper somewhere else if you do your research, but for the convenience it is worth it.
While the staff is very friendly, they are not always equally as helpful.

This review is only for their stock of dog/​puppy stuff.
I feel like I go to this Petco every week to pick up something for my puppy. (Yup, she is crazy spoiled.) Only because I can walk here. Yeah, Petco is more expensive than both Target and Walmart but they have a wider selection. And certain brands of food are not sold at Target and Walmart. I was surprised to find that sometimes the Petco is out stock for the smaller bags of Blue Buffalo puppy.
The staff is very friendly and very understand and flexible for returns. My puppy ended up hating a 30lb. bag of dog food I bought. Even though I did not have a receipt they spent the time to look up my purchase so I could get full refund. And when the Nature’s Miracle nozzle broke off the 1.5 gallon, the Petco staff still let me return it.
What I recommend:
Bring your pet. They will have so much fun walking up the toy aisle.