TLC Pet Spa

I have been bringing my Airedale here for about 4 years. I have always found the groomers to be professional, friendly, and enthusiastic to see my dog. They do a fantastic job grooming him in a proper Airedale cut. The prices are reasonable and the facility is clean. I would highly recommend this facility.

I just made my appointment for my dog to get groomed. I have never had a dog who needed grooming more than a quick nail trim or a bath I could do on my own. When I called in, I found the staff member to be very understanding of our situation, my anxiety and our dogs. She kind of interviewed me about my dog to get a sense of what she is like, I really liked that! At so many Pet_​_​_​_​chain groomers, your dog is just another number on the schedule. I can’t wait to take our girl Saturday morning– I will have to update you all then, but so far, I am very impressed!
So this morning I dropped my dog off, the staff greated her w soft voices, kisses and bending down to her level. At first, she was hesitant to leave, but they coaxed her into the back at her pace and she went willingly. I called about ½ way through to see how she was doing, I was told she is such an angel– I had to double check we had the right dog! When I picked her up, she was calm, happy and looked like a whole new gal! Thank you so much TLC Pet Spa! You guys really are awesome, and I’m telling everybody!
Oh and the prices… I paid $ 35 for my 40lbs boarder collie mix to get a bath, a good brush, her anal glands expressed and her nails trimmed as well as some other things. To be honest, going in I was a little leary because it is so inexpensive and we all know you get what you pay for, but no, I was totally blown away!!!

I have been taking my two dogs here for about 4 years. I have a schipperke and he is a bit wild. They gave him a «Lion» cut a couple times and it was awesome. My dogs are always excited when we get there. They love on my dogs and take pictures of them. Their prices are very reasonable. My dogs are always done on time. We moved about a half hour away so I tried some other places downriver and I keep going back to them. I see that they have a couple bad reviews which surprises me since I have always been treated so good when I come into the store. I am a loyal customer and I think everyone has off days but they are always right on when it comes to my babies.

To the owner of TLC PETE SALON… For the record the dog in question was not severely matted he had a winter under coat that needed to be blown out (malamutes have a double coat and the fur basically pulls off not mattes in case you didn’t know) which obviously as your groomer told me that your people lacked the experience with malamutes since she asked me about shaving him… It didn’t take the other groomer very long to bath, brush and blow his coat out, (and for the record I had the other groomer take pictures before and after, because based on other reviews and attacks on other customers reviews I know your track record) and yes the purpose was to get him a bath before the vet and his eye was pus related. Once again that’s what he was there to get cleaned up for. I’m pretty sure you knew his size considering you asked on the phone before hand and YOU scheduled the appointment… So if the slander game works for you… I’m just stating a honest customers review and I did do research on your company and I can say I will NEVER USE OR RECOMMEND YOUR SERVICES TO ANYONE… OWNER BEWARE this salon will attack a negative review on social media. Pretty professional if you ask me

I love TLC Pet Spa! I have 2 cats I’ve been taking there for a year. They both go there for nail trimming and soft claw application. My long hair cat gets her fur cut there as well and she always looks so cute when they’re done! They are so friendly and reasonably priced. My fat cat needed a bath and he is impossible when it comes to getting in water and they took care of him.

This is the response I received in my FB account in response to a BBB complaint. Very professional. I have shared this with the local Chamber and the Mayor’s office. This company should be on the cover of the tourist guide. I had not seen this up until now or would have posted sooner.
«Owner Name»
Dear valuable customer,
We recieved your complaint and are thrilled that you were dissatisfied with our services. We are always happy to hear that rude, disrespectful, cheap individuals will not be returning to our facility. In fact… if you never return to the state of Michigan, all the residents here will Thank You.
We pride ourselves on our stellar customer service, and hope you appreciate this follow up note. If you have any further useless, irrational complaints… Please feel free to go directly to… the phone… and call us. «PH# taken out.
Thank You and have a Blessed Day!!!

I take my dog here to get his nails trimmed. They are very reasonably priced (only $ 5 for a trim) as opposed to most places where it’s twice that. They also offer a lot of other services like a blueberry facial (only $ 7) and messages ($ 10.00). They use classical music combined with a phermone plug-​in that helps to soothe anxious dogs. My dog is easily intimidated in new situations so the extra effort here is worth it. The place is clean & the staff friendly & efficient.

Very Clean, Well organized and fairly priced. The staff is attentive and very personable working well with all types of pets.
Specialty services available upon request including teeth brushing and well some stuff not for polite conversation.
Full service price averages around $ 30.00 and the staff is very friendly. They take all credit cards and will take walk in appts.