I usually don’t come to this location because the employees haven’t been too helpful or friendly. Today’s experience, however, changed all that for me. Everyone was so friendly across all departments. Maybe it was because I was there bright and early and the store was less busy or they have a new team. Nonetheless, it was refreshing! Keep it up and I’ll come back to this location.
Debbie Z.
Évaluation du lieu : 3 Dearborn Heights, MI
Ugh, My kitchen’s hot water pipe froze!!! OMG what to do??? Well, I got my hair dryer out and started it up under the kitchen sink. Six hours and my shoulders and back killing me, it was uneventful. So, I say to myself what would a handy person do??? Go to Home Depot and see if they have something stronger for me to use!!! So, with all this white stuff outside and being below 0 degrees, I put on layers of clothing, my winter cold with a hood, a hat, gloves, boots, etc… and trek out to my garage(thank God I have a garage) and start up my car to go to Home Depot. Roads are treacherous and people just don’t know how to drive in this white stuff because our winters have not been harsh for the past few years. Finally, I get to Home Depot. Go in and go to the plumbing section. Don’t see anyone around to help me. So, I go on the lookout to find a Home Depot employee. I see one sitting down texting on his cell phone. Gee, let me get him busy!!! So, I tell him my problem and ask him if they have some sort of heating element to unfreeze my pipes!!! He tells me aisle five in the paint department there is a heat tool that I could use. I say thanks and go in search of aisle five. Success — I find it. They have two different ones: one for $ 35 and the other for $ 20. I decide to go with the cheaper one because it is not for industry but for my home. Get back into the car and drive in the wintry mix of snow all over and it being below 0 degrees. Brrrrrrrrrrr… Get home and take out my new tool!!! Plug it in and easy enough to use. I put it up to my hot water pipe under my sink for about ½ hour. Gee, my shoulders and back are really hurting. So, I decide to take a break. I turn on the water even more with to no avail. As I am standing there drinking a cup of coffee — all of a sudden the faucet starts to drip. I am ecstatic, but tired. Then it starts to drizzle out and I am so happy I could jump rope! And then, OMG I am so ecstatic it starts to pour water out of the sink! OMG, I did all myself with no help from anyone else. Home Depot thanks for having that heating tool readily available and I am sure that if more people knew about this they would have visited you on the most coldest day of the year!!!