Bob Ridings Decatur

I have purchased two vehicles at Ridings Decatur over the past three years. The selection of used low mileage autos at the dealership is great, as are the prices. I bought a new Suzuki AWD in 2012 and then last year (for $ 12,000) a 2012 Focus for my daughter. The car only had 15,000 miles and looked brand new. My salespersons were both helpful as well as personable. The only negative was the finance department: one of the «financiers» told me «all car loans today are 72 months» (which is false) and every time I asked what interest rate they were using, all he went with was «we’ll worry about that later» or «I don’t know,» instead throwing out monthly payments and seeing what i would agree to. I know it’s a typical car dealer gimmick but it’s really annoying. Not all dealers pull this crap. All I need is the price of the car and the interest rate. I can use a website on my phone and easily calculate what exorbitant rate they’re trying to use. Other than that, though, things were fine, and I would definitely consider buying another car from any ridings dealership, especially due to the fine selection of cars and the low prices. Another thing: when you go, bring a bank statement or you’ll have to produce one if you plan to finance through them. I’ve never had to do this at any other car dealer. Also, don’t let them run your credit unless you are absolutely sure you want that particular car.

After years of not being listened to on my own car care — today I found out that the alignment I needed so badly a couple years ago was done incorrectly by Bob Ridings Service Staff, inserting my rear shims backwards. Even after I explained that the car was not riding completely smooth, they assured me nothing was wrong with the alignment.
So, now I’ve ruined a set of tires early, and have to pay a second $ 300 for someone else to remove and reset shims. Never going back again, never buying another car from them.