I am in man. Shopping is not my thing. I walked into Williams-Sonoma one day to find things that my wife could potentially like and that I liked. And thank goodness this nice woman named Liz or Elizabeth helped me find all the things that I could possibly want. I’ve never spent more than $ 1000 before and felt so satisfied. 95% of the e things I got I liked and my wife liked which one is more important. If you get the opportunity to go to William Sonoma I would go to the one in Legacy Center and ask for Liz. It’s true that certain people have the hospitality gene and she has it.
Tiffany M.
Évaluation du lieu : 4 Boston, MA
I went back to this Williams-Sonoma to get my knife sharpened. The woman who assisted me was the same manager that I’d had a bad experience with before. She was pleasant, knowledgeable, helpful. It was a wonderful experience. A few days later, I got a call that my knife was ready. They do the first knife free for you, which was a nice service. I went back for the knife, and the same manager was there again. She was great… again. Everyone has a rough day. I put my prior bad experience down to the holiday rush, the late hour, and bad attitudes all around(including me). I was happy to see that my one bad experience wasn’t indicative of the overall service at this location. I’ll go back again and again, because I feel good about the kind of people they have there. I would give 5 stars, but their inventory isn’t as good as the Copley location.