Brad Manning Ford

Was extremely disappointed with our last visit to manning
wife purchased a used Taurus from them a year ago last March, with a warranty. Well, before we could make the first payment it broke down, bad fuel pump, ok, they paid for the deductible, apologized, fine. since then it’s broken down every 6 to 8 weeks same problem. After the last fuel pump was installed we called them and was told «come on down, we’re sorry our business is mainly word of mouth let’s see what we can do to make it right «.BIG WASTE OF TIME. Now that the warranty is almost up they’ll give us 6 grand for the lemon they originally sold us, and they’ll go 15 000 plus on a Taurus with no warranty, and bad tires (maybe half the tread left) Not to mention we heard a familiar sales pitch of how he was thinking of buying this car because he knew how well it was maintained by their dealership. We really tried to show patience, we hoped they’d make it right, in the end, we have a car we owe 11 000 on and the only thing we can count on is it will break down in about 2 months or less, THINK TWICE BEFORE BUYING
not even sure if they care about the reviews, good businesses monitor their reviews and try to make things right.

I’ve bought a couple of cars here and never had a problem with the vehicles. The sales people have been helpful, received descent money for my trade-​in, and after the purchase, maintenance service has been pretty good for my vehicles.
I had an issue with their ability to perform a task once. I bought a electronic start for my car and had them install it. About a year afterwards, I had problems and returned to get the electronic start fixed. The individuals there said they could not find where the device had been installed in my truck. You guys were the ones that installed it to begin with.
Overall, I’d buy another vehicle here.

I purchased a used car in March of this year (a 2003 Taurus). it had a hole in the exhaust and was making a rattle whenever you started it. They told me the rattle was just a heat shield so no big deal. they did reduce the cost for the exhaust. i paid $ 5000 out the door.
2 months latter the Transmission failed. they said since the car was so new they gave me a discount. A ford rebuilt (with 3 year warranted) installed for $ 2800.
Within a week the check engine light came on. I tried to take it in but they said its because they put in a new Trans and it will go off.
A month latter it started to surge. I took it in and they told me it was the O2 sensors. Ok i pay out $ 400.
2 days latter the check engine light comes on. They have my car a week! then say the oops it was the MAF. my wife asked them did we really need the 02 sensor? they said probably not.
ok they change the MAF (no charge). within a week the check engine light is on. They said it was bad gas and clear it. We didn’t even make it home before the check engine light comes on (we live 20 miles away) so we just take it back. They had it 2 weeks!
they claim it was actually the Fuel injectors (after roughly 2 weeks) also they messed up putting in the fuel injectors and it blew out the MAF and the injectors. so they had to replace both again! we pick it up. within 3 days teh check engine light comes on yet again.
This time they say its the wire to the MAF and they fix it (after 2 weeks).
we just pick it up (btw this is around 12÷13÷20 011) we get home and drive to rockford for my daughters gymnastics and it comes on YET AGAIN!
i take it in and they call me saying its the o2 sensor then he changed it really fast saying its running lean so its a hole in the exhuast or the spark plugs! When i purchased the car i knew the hole in the exhaust and it never gave a code. I suspect them screwing up with the fuel injectors messed up the spark plugs.
I think the company KNEW it had a faulty transmission. i also think they are done trying to fix a lemon they sold.
I spent $ 5k on the car,$ 2600 on the transmission and $ 400 on the 02 sensors. I am disability and don’t have the money to spend on a expensive vehicle. to get screwed by them really hurts at this time of year.

My recent purchase at Manning Ford was a wonderful experience! If you’re considering a Ford contact Rich Curtis at Manning… he made my transaction go smoothly and painlessly. He found the exact vehicle I wanted and worked out a great deal. They had all the paperwork ready, plates on the truck and the transaction only took minutes.
I live an hour away from DeKalb but I’ll be back next time I need a car, these guys are worth the drive!