Stayed here 2 times and it was ok. Went to check on last night and I had a reservation through They did not have my room and only had a one bed room I asked the man to give me a second so I could go talk to my husband. I came back in and said we would just stay cause we where tired, then he says I already voided your stay. Mind you I had a deal through and when he told me the price and this was only a one bed which should be cheaper he wanted to charge me 30 more dollars a night. I would never stay here again do to the principle of not giving a shit about your customers. they know on the weekends this area is in high demand for hotels and they took advantage of that and that is just poor business, plus it smells of Indian food strongly and weed smoke on every floor and no elevators which I did not have to give any stars
Amanda L.
Évaluation du lieu : 1 Riverside, CA
DONOTSTAYHERE. The price does not make us for the poor quality hotel rooms — dirty, unsanitary rooms with stained carpets, sheets and shower curtain; missing wall sockets and broken shower drain in need of sore maintenance. When we checked out early the next day, we were met with defensive and unfriendly customer service. The price was only a few dollars less than the hotels across the street. There is nothing good to say about this location. Take a look at the photos and draw your own conclusions.
Alaina M.
Évaluation du lieu : 2 Coquille, OR
For the price, well maybe it was ok but how much $ does it cost to have better customer service? The room was ok. Could have been maintained better. Things can be maintained and not cost a ton to keep things working. Bathroom door handle was loose and coming off the door. Wouldn’t take much to fix that. Friendliness was not important. Breakfast was skimpy but what could be improved on is easy. Milk was in a bowl with no ice. Ice bucket sitting in ice machine and front desk person no where to be seen. I put ice in the bowl myself. Towel to wipe up spilling water on the floor was messy. No one in site to keep the breakfast area Clean. We slept, ate a meaningless and forgetful small continental breakfast of toast and super super small mini muffins. At checkout — we need a receipt for tax purposes — we waited at desk for anyone to notice us. No bell to ring. Waited and finally a woman came smiled and gave us a receipt and wished us a good day. I don’t think we’ll stay there again. Unless we are desperate. If you need a room to sleep in, that’s what they deliver, with poor customer service.
Linda M.
Évaluation du lieu : 1 La Puente, CA
Ahhh just checked into this place, and now as I’m now In the room, i wish i never came here at all… I’m from out of town, so I definitely needed a room for the weekend. I can’t believe it’s just this one, I now just gtta suck it up and stay here. because they don’t do refunds… this is just horrible, it’s soooo filthy and smells… I don’t even wanna take a shower in the shower… I don’t even wanna lay on the bed, so what I did was lay out my own blanket across the bed, because I’m not even sure if the sheets here have been washed… had I known it be this bad prior, i would’ve just spent an extra 30 or 40 somewhere else… :’(
Tony D.
Évaluation du lieu : 1 Sacramento, CA
There was a murder scene in the room it looked like a pile of blood on mattress of body in feedle position. blood speckles on box spring, knife slash on mattress, looked like a scary movie, no refunds, made police report already hope they get shut down. .I think the while hotel knows someone died in there, just my gut feeling, manage extremely rude. Sleep in your car safer and cleaner, only stayed here cause we were standed… hell hotel…
Jose Luis M.
Évaluation du lieu : 1 Downtown, Sacramento, CA
I don’t mind so much the hotel being old and needing a few fix ups… But the costumer service was horrible… We checked in around 2pm on a Friday the lady on the front wast welcoming at all, she looked miserable being here and she was just tired and not very helpful… When getting into the room I called the front to ask for more pillows cuss I just have to have a few extra pillows to sleep well. She said she couldn’t get up here to deliver the pillows, I said I’d come and get them. She said she would call when the pillows were ready… NEVERCALLED… Later at night after getting back from dinner I asked a different lady at the front for extra pillows… She said she would have too see what she can do to get me more pillows… Again she never called… I went downstairs after 40 minutes to remind about the pillows and she was sitting at her desk watching a movie… She said she was very busy and she only got me one pillow… This people are ridiculous !
Anna P.
Évaluation du lieu : 1 Portland, OR
This place is a true dump. Do yourself a favor and spend the extra $ 40 and stay at the holiday inn express across the street. Just one example of this establishment blatantly breaking the law were the wires hanging out of the ceiling where the fire alarm used to be. The place is gross. Also it isn’t a value, as stated in their name, if you are unable to sleep. The mattress was inverted and my boyfriend and I were rolling into each other the entire time. Worst nights sleep in a long time.
Jill B.
Évaluation du lieu : 1 San Jose, CA
This was the worst hotel experience I’ve ever had, quite honestly. The negatives outweighed the positives big-time. The chain lock on the door was missing. The room smelled like a mixture of stale sewer and nursing home. There was mismatched paint blotches on the walls covering up graffiti or whatnot. There were also smudge and dirt marks on the walls. The carpeting was ripped and stained. Neither the refrigerator or microwave worked properly. The furniture and fixtures were very worn. The toilet paper may as well have been sandpaper. There was a splatter stain on the headboard of the bed. I don’t even want to begin to guess what it was. Had to sleep at the foot of the bed with towels covering the pillows all night. I was half-expecting Norman Bates to show up while I was showering. I will never stay here again. Can’t believe I paid what I did for this dump. The worst part is the dishonesty of the management. Upon reading reviews after my stay, I found most guests had the same thing to say. The response to these reviews by management promised that the quality has changed, but it hasn’t. One review similar to mine was submitted in 2008. Six years later, I can tell you management was lying about improvements having been made. The condition of this place is identical to what was described in the 2008 review. Disgusting on so many levels.
Vince G.
Évaluation du lieu : 1 Pico Rivera, CA
Run down facilities and horrible guest service. Thank god it’s only one night.
Tina G.
Évaluation du lieu : 1 Pico Rivera, CA
this place is horrible! the staff are rude and the rooms smell like pee. dont stay here!!! go to the holiday inn accross the street!!!
David A.
Évaluation du lieu : 1 Anaheim, CA
Well, if you don’t care about what you get and are looking for the lowest price, this is the place. Unfortunately for me, my company put me up in this place, if given the option I would of paid out of my pocket to stay across the the holiday in. The room was horrible, bad drywall repairs thru out without even a care of making it look decent. I’m honestly scared to sleep in the room, I might catch something. I’ll be waking up early and getting out of here ASAP
Monica M.
Évaluation du lieu : 2 Berkeley, CA
Do yourself a favor and spend the extra $ 30 to stay at the Holiday Inn across the Street. This place needs to be on Hotel Hell. When I first arrived, the lady was in the back office and looked so annoyed that she had to get up. She asked me for my reservation and wouldn’t look it up on the computer then immediately demanded my Credit card. After I paid she gave me the key card and tried to slip it into a card slip that was made there with paper and tape and had been used twice before cause the previous room numbers had to one-lined with a pen mark. When I got to the room, the carpet was stained and dirty. There was what looked like mice feces in the corner under the sink area. There were only two towels, both of which were old and stained. One towel has a large paint stain on it. The shower is the worst. The shower head bulges out of the wall and it is old so water sprays everywhere and the water pressure is extremely low. The phone and alarm clock look like they were purchased in the 1070s. The bed frame makes so much noise and the bedding is old and worn. And forget about using the wall AC unit. It made so much noise I couldn’t sleep with it on. There is nothing positive that I can say about this place. It is cheap and you get what you pay for.